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Replacing Your System

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No Surprises

Replacing a furnace and/or air conditioner is a significant decision, and one you should go into well informed.

We’ll take you through a step-by-step, detailed, in-home process (all free) to help you determine exactly what needs replaced, and why. And we’ll provide a written, all-inclusive estimate with options to choose from. And we’ll never, ever recommend something you don’t need.

From estimate to install to permits, we take care of everything, so you won’t be surprised later.

These are the steps we take when replacing a system:

  • We confirm our arrival the day before.
  • If the job requires, it we get all building permits.
  • We organize and stage all new equipment and materials in our warehouse first. This allows us to expedite the process at your home.
  • The installation process usually takes about eight hours.
  • Back at the office, we record model and serial numbers, warranties, and service schedules to make any future service on your system faster.
  • We do all rebate paperwork so you don’t have to.
  • We’ll teach you the thermostat, how to change filters, and other aspects of maintaining your new system.
  • We’ll invite you to fill out our online customer satisfaction survey that we will actually review.
  • If applicable, and within about four weeks, you will receive the extended parts and labor guarantee paper work.
  • If applicable, the county building inspector should make a stop to inspect the installation. This is done completely on the building department’s schedule and can vary from county to county. We have no control over the timeline for when your county will inspect our installations.
  • On the one year anniversary of your installation, we’ll invite you to enroll in our Constant Comfort Maintenance Plan. This includes two seasonal maintenance tune-up service visits to keep your high-efficiency system highly efficient.

Satisfied Clients

Our Number One Goal

Flurish


★ ★ ★ ★ ★

"Great first impression with the receptionist who answered my call after the first ring! She was friendly, professional, and genuine... The service repair technician was professional and took time to explain the repair that he recommended to the A/C unit. He fixed the unit on the spot. Not only great service, but great people too. Thank you, Hartman Brothers!"

— Stephen Vachon
(Facebook Review)

★ ★ ★ ★ ★

"Caleb serviced our system for the annual spring checkup. He was professional, polite and gave us pointers on the system."

— Diane D.
(Google Review)

★ ★ ★ ★ ★

"Always a tremendous experience with Hartman Brothers. I have used them for more than 25 years and gotten to know their people more like friends/family than vendors... because that's exactly how they treat their customers! Always a pleasure to deal with and their work is exceptional as a bonus. Would give them 6 Stars if it was an option."

— Scott S.
(Google Review)

★ ★ ★ ★ ★

" They have made repairs in the past and now do all my hvac maintenance. Truly a great company to deal with."

— Robert Burns
(Google Review)

★ ★ ★ ★ ★

"Tech was polite, professional, knowledgeable and worked quickly to resolve the issue with my furnace. I inquired about the root cause of this recurring problem and he kindly explained what was occurring to prevent the furnace from igniting, and what he had done to resolve the current issue, which I appreciated very much! As always, I remain a happy Hartman Bros. customer!"

— Judith Vincenski
(Google Review)

★ ★ ★ ★ ★

"The serviceman was on time, did a very thorough job, and helped me with a couple of other small issues with the thermostat and A/C at the same time."

— Lynn P.
(Google Review)

★ ★ ★ ★ ★

"Always friendly. They show up within the time frame they promised. They always do a great job and inform you about all they did before leaving."

— John Gross
(Google Review)

★ ★ ★ ★ ★

"Josh was very knowledgeable! He was able to find the problem with our furnace and fix it. He was not pushy and didn't try to sell us anything we didn't need! We will definitely do business with Hartman's again when needed!"

— Brian Trumbower
(Google Review)

Contact Us

Call Today to Schedule with Us

Call

1 (260) 493-4402


Location

535 Green Street
New Haven, IN 46774

Email

service@hartmanbrothers.com

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