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Replacing Your System

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No Surprises

Replacing a furnace and/or air conditioner is a significant decision, and one you should go into well informed.

We’ll take you through a step-by-step, detailed, in-home process (all free) to help you determine exactly what needs replaced, and why. And we’ll provide a written, all-inclusive estimate with options to choose from. And we’ll never, ever recommend something you don’t need.

From estimate to install to permits, we take care of everything, so you won’t be surprised later.

These are the steps we take when replacing a system:

  • We confirm our arrival the day before.
  • If the job requires, it we get all building permits.
  • We organize and stage all new equipment and materials in our warehouse first. This allows us to expedite the process at your home.
  • The installation process usually takes about eight hours.
  • Back at the office, we record model and serial numbers, warranties, and service schedules to make any future service on your system faster.
  • We do all rebate paperwork so you don’t have to.
  • We’ll teach you the thermostat, how to change filters, and other aspects of maintaining your new system.
  • We’ll invite you to fill out our online customer satisfaction survey that we will actually review.
  • If applicable, and within about four weeks, you will receive the extended parts and labor guarantee paper work.
  • If applicable, the county building inspector should make a stop to inspect the installation. This is done completely on the building department’s schedule and can vary from county to county. We have no control over the timeline for when your county will inspect our installations.
  • On the one year anniversary of your installation, we’ll invite you to enroll in our Constant Comfort Maintenance Plan. This includes two seasonal maintenance tune-up service visits to keep your high-efficiency system highly efficient.

Satisfied Clients

Our Number One Goal

Flurish


★ ★ ★ ★ ★

"Hartman Bros representatives are wonderful! Caleb is super great at answering all my questions and explaining everything so I feel very much at ease. I definitely recommend Hartman Bros for heating and AC installation and servicing. Their employees are super polite and very helpful and pleasant! Great job as always!"

— Renee C.
(Google Review)

★ ★ ★ ★ ★

"We replaced a heat pump hvac system, got pricing from 4 hvac contractors. Lots of choices and levels but Hartman was head and shoulders above the others in cost and quality. They have experienced Technicians and great Owners, we highly recommend them!"

— Greg Eley
(Google Review)

★ ★ ★ ★ ★

"Josh was very courteous and professional. He took the time to explain to me and show me what was going on inside the furnace. I felt really bad that we needed to call him out on a Sunday but with the inside of the furnace iced up our air just wasnt working and he got us up and running in no time"

— Dorothy Poling
(Google Review)

★ ★ ★ ★ ★

" They have made repairs in the past and now do all my hvac maintenance. Truly a great company to deal with."

— Robert Burns
(Google Review)

★ ★ ★ ★ ★

"We purchased our home just a few days ago and the heat was not working, and we were in single digit temps in this area. Josh, our tech, came out and checked everything out and discovered it was a programming issue on the digital thermostat. He set it correctly and heat is now working. The level of service of Hartman is phenomenal! Vickie in the office deserves a big thank you as the house was at 45 when I called and she saw to it that we were worked into their busy service request schedule."

— Judith Botts
(Google Review)

★ ★ ★ ★ ★

"Thank you so much for helping me out today! Called yesterday and I was the very first stop of the day. Super quick and easy! "

— Christian S.
(Google Review)

★ ★ ★ ★ ★

"I have a hot water tank that's 24yr old. Brad came out to diagnose it and flush it out. Great Service! Great office staff. Great experience. I'll be calling them again!"

— Connie G.
(Google Review)

★ ★ ★ ★ ★

"All of the Hartman Bros employees are very polite, helpful, efficient and courteous. They always have answers to my questions. Im very happy with Hartman Bros. Caleb did an excellent job, is very polite, efficient and I highly recommend Hartman Bros!!"

— Renee Collins
(Google Review)

Contact Us

Call Today to Schedule with Us

Call

1 (260) 493-4402


Location

535 Green Street
New Haven, IN 46774

Email

service@hartmanbrothers.com

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