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Replacing Your System

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No Surprises

Replacing a furnace and/or air conditioner is a significant decision, and one you should go into well informed.

We’ll take you through a step-by-step, detailed, in-home process (all free) to help you determine exactly what needs replaced, and why. And we’ll provide a written, all-inclusive estimate with options to choose from. And we’ll never, ever recommend something you don’t need.

From estimate to install to permits, we take care of everything, so you won’t be surprised later.

These are the steps we take when replacing a system:

  • We confirm our arrival the day before.
  • If the job requires, it we get all building permits.
  • We organize and stage all new equipment and materials in our warehouse first. This allows us to expedite the process at your home.
  • The installation process usually takes about eight hours.
  • Back at the office, we record model and serial numbers, warranties, and service schedules to make any future service on your system faster.
  • We do all rebate paperwork so you don’t have to.
  • We’ll teach you the thermostat, how to change filters, and other aspects of maintaining your new system.
  • We’ll invite you to fill out our online customer satisfaction survey that we will actually review.
  • If applicable, and within about four weeks, you will receive the extended parts and labor guarantee paper work.
  • If applicable, the county building inspector should make a stop to inspect the installation. This is done completely on the building department’s schedule and can vary from county to county. We have no control over the timeline for when your county will inspect our installations.
  • On the one year anniversary of your installation, we’ll invite you to enroll in our Constant Comfort Maintenance Plan. This includes two seasonal maintenance tune-up service visits to keep your high-efficiency system highly efficient.

Satisfied Clients

Our Number One Goal

Flurish


★ ★ ★ ★ ★

"Very friendly and quick service, even on short notice. We will be able to sleep comfortably tonight with our fixed air conditioner! Thank you, Hartman Brothers!"

— Brittany Grote
(Facebook Review)

★ ★ ★ ★ ★

"Always a tremendous experience with Hartman Brothers. I have used them for more than 25 years and gotten to know their people more like friends/family than vendors... because that's exactly how they treat their customers! Always a pleasure to deal with and their work is exceptional as a bonus. Would give them 6 Stars if it was an option."

— Scott Sproat
(Google Review)

★ ★ ★ ★ ★

"The service was great as always. The 2 men who came to install my new furnace were very professional and took the time to explain what they were doing and showed me what the problem was with my old furnace. Thanks Mr Hartman for coming up North and for having a great crew."

— Sandra Mott
(Google Review)

★ ★ ★ ★ ★

"Hartman Brothers have been our go to for three years now. They are professional, friendly and on time. Their communication is top notch. I know when they are showing up, or if they are going to be delayed. No guess work with these guys! Highly recommend."

— Heather S.
(Google Review)

★ ★ ★ ★ ★

"Josh diagnosed the problem with my furnace and will be saving me thousands of dollars! Thank you!"

— J.
(Google Review)

★ ★ ★ ★ ★

"Great first impression with the receptionist who answered my call after the first ring! She was friendly, professional, and genuine... The service repair technician was professional and took time to explain the repair that he recommended to the A/C unit. He fixed the unit on the spot. Not only great service, but great people too. Thank you, Hartman Brothers!"

— Stephen Vachon
(Facebook Review)

★ ★ ★ ★ ★

"Service was on time and the service agent was personable and knowledgeable. I have used this company for over 15 years and would recommend them to everyone."

— Donald Marvar
(Google Review)

★ ★ ★ ★ ★

"Had our a/c quit functioning over the weekend. Called first thing Monday and they were able to get someone out in the morning and had us back up and running before we knew it!! Great service experience from initial phone call to completion of the job couldnt be happier!!"

— Bud Brewer
(Google Review)

Contact Us

Call Today to Schedule with Us

Call

1 (260) 493-4402


Location

535 Green Street
New Haven, IN 46774

Email

service@hartmanbrothers.com

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