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Replacing Your System

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No Surprises

Replacing a furnace and/or air conditioner is a significant decision, and one you should go into well informed.

We’ll take you through a step-by-step, detailed, in-home process (all free) to help you determine exactly what needs replaced, and why. And we’ll provide a written, all-inclusive estimate with options to choose from. And we’ll never, ever recommend something you don’t need.

From estimate to install to permits, we take care of everything, so you won’t be surprised later.

These are the steps we take when replacing a system:

  • We confirm our arrival the day before.
  • If the job requires, it we get all building permits.
  • We organize and stage all new equipment and materials in our warehouse first. This allows us to expedite the process at your home.
  • The installation process usually takes about eight hours.
  • Back at the office, we record model and serial numbers, warranties, and service schedules to make any future service on your system faster.
  • We do all rebate paperwork so you don’t have to.
  • We’ll teach you the thermostat, how to change filters, and other aspects of maintaining your new system.
  • We’ll invite you to fill out our online customer satisfaction survey that we will actually review.
  • If applicable, and within about four weeks, you will receive the extended parts and labor guarantee paper work.
  • If applicable, the county building inspector should make a stop to inspect the installation. This is done completely on the building department’s schedule and can vary from county to county. We have no control over the timeline for when your county will inspect our installations.
  • On the one year anniversary of your installation, we’ll invite you to enroll in our Constant Comfort Maintenance Plan. This includes two seasonal maintenance tune-up service visits to keep your high-efficiency system highly efficient.

Satisfied Clients

Our Number One Goal

Flurish


★ ★ ★ ★ ★

"I have depended on this company for years, they are great to work with."

— Kim Wroblewski
(Google Review)

★ ★ ★ ★ ★

"I have used Hartman Bros for many years. They offer excellent service, stand behind their products, give honest advice and are top notch professionals."

— Lisa Johnson
(Google Review)

★ ★ ★ ★ ★

"A technician came out to perform an annual service call on air conditioning/heat pump. He also made a minor adjustment to thermostat programming . He was prompt and efficient and discussed future maintenance regular service options."

— Judith Botts
(Google Review)

★ ★ ★ ★ ★

"Fast and efficient service. Josh got right to work and fixed the problem. Called office at 1:20pm and they were right out and the problem fixed by 3:30pm"

— Catherine Franklin
(Google Review)

★ ★ ★ ★ ★

"Love these people! We bought a brand new furnace and ac a year ago. For some crazy reason something happened to the ac Sunday when it was 91 degrees . I had a service guy here Sunday and Monday... Vicky was fabulous through it all and the guys were wonderful. They ended up working after hours and got it all fixed... Thank you from the bottom of my heart and my puppies. We're cool again!!"

— Fonda M Jones-Soards
(Facebook Review)

★ ★ ★ ★ ★

"Just signed up for a planned service agreement to keep my AC and Furnace tuned up. Great value and great service!"

— Stefan Hartman
(Facebook Review)

★ ★ ★ ★ ★

"Josh was very pleasant. He explained what happened with my Furnace in the cold weather and why it happened. He had the Furnace working again quickly."

— Lisa B.
(Google Review)

★ ★ ★ ★ ★

"Wonderful experience. The service technician was very polite and explained everything very clearly so glad I had them service my furnace."

— Mic Garcia
(Google Review)

Contact Us

Call Today to Schedule with Us

Call

1 (260) 493-4402


Location

535 Green Street
New Haven, IN 46774

Email

service@hartmanbrothers.com

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