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Replacing Your System

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No Surprises

Replacing a furnace and/or air conditioner is a significant decision, and one you should go into well informed.

We’ll take you through a step-by-step, detailed, in-home process (all free) to help you determine exactly what needs replaced, and why. And we’ll provide a written, all-inclusive estimate with options to choose from. And we’ll never, ever recommend something you don’t need.

From estimate to install to permits, we take care of everything, so you won’t be surprised later.

These are the steps we take when replacing a system:

  • We confirm our arrival the day before.
  • If the job requires, it we get all building permits.
  • We organize and stage all new equipment and materials in our warehouse first. This allows us to expedite the process at your home.
  • The installation process usually takes about eight hours.
  • Back at the office, we record model and serial numbers, warranties, and service schedules to make any future service on your system faster.
  • We do all rebate paperwork so you don’t have to.
  • We’ll teach you the thermostat, how to change filters, and other aspects of maintaining your new system.
  • We’ll invite you to fill out our online customer satisfaction survey that we will actually review.
  • If applicable, and within about four weeks, you will receive the extended parts and labor guarantee paper work.
  • If applicable, the county building inspector should make a stop to inspect the installation. This is done completely on the building department’s schedule and can vary from county to county. We have no control over the timeline for when your county will inspect our installations.
  • On the one year anniversary of your installation, we’ll invite you to enroll in our Constant Comfort Maintenance Plan. This includes two seasonal maintenance tune-up service visits to keep your high-efficiency system highly efficient.

Satisfied Clients

Our Number One Goal

Flurish


★ ★ ★ ★ ★

"I have them complete annual maintenance on my HVAC. Excellent service. Good value. Responsive when I need them. Professional staff."

— James Cadoret
(Google Review)

★ ★ ★ ★ ★

"Great work and very reasonable prices! Technicians were very careful and efficient in their work."

— John Edmonds
(Facebook Review)

★ ★ ★ ★ ★

"Josh was very pleasant. He explained what happened with my Furnace in the cold weather and why it happened. He had the Furnace working again quickly."

— Lisa B.
(Google Review)

★ ★ ★ ★ ★

"Always a tremendous experience with Hartman Brothers. I have used them for more than 25 years and gotten to know their people more like friends/family than vendors... because that's exactly how they treat their customers! Always a pleasure to deal with and their work is exceptional as a bonus. Would give them 6 Stars if it was an option."

— Scott S.
(Google Review)

★ ★ ★ ★ ★

"My experience was excellent. The furnace runs very quietly and before when it would come on and I was sleeping it came on so loud it would wake me up. I'm so pleased with Hartman Brothers. My AC stopped working I thought it had something to do with my thermostat but Hartman's checked things out and found out someone turned the power off in the garage."

— Carol Perkins
(Google Review)

★ ★ ★ ★ ★

"Great Heating and Air Company to work with who are always professional, courteous, fairly priced and even help in a timely manner when things break at the most inconvenient time."

— Melissa Philebaum
(Google Review)

★ ★ ★ ★ ★

"Excellent professional service by Brian…detailed cleaning of outdoor air conditioner unit..checked electrical components.. changed batteries in thermostat!"

— Ramona H.
(Google Review)

★ ★ ★ ★ ★

"Every thing went well, even though he had bad news that the unit needed to be replaced due to the fact that the unit was 18 years old and the refrigerant used in the day was R22 that it cant be purchased because of government regulations, now we will see what the estimate will be. The technician seems to be knowledgeable and was very professional about his work."

— Harold Breames
(Google Review)

Contact Us

Call Today to Schedule with Us

Call

1 (260) 493-4402


Location

535 Green Street
New Haven, IN 46774

Email

service@hartmanbrothers.com

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