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Replacing Your System

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No Surprises

Replacing a furnace and/or air conditioner is a significant decision, and one you should go into well informed.

We’ll take you through a step-by-step, detailed, in-home process (all free) to help you determine exactly what needs replaced, and why. And we’ll provide a written, all-inclusive estimate with options to choose from. And we’ll never, ever recommend something you don’t need.

From estimate to install to permits, we take care of everything, so you won’t be surprised later.

These are the steps we take when replacing a system:

  • We confirm our arrival the day before.
  • If the job requires, it we get all building permits.
  • We organize and stage all new equipment and materials in our warehouse first. This allows us to expedite the process at your home.
  • The installation process usually takes about eight hours.
  • Back at the office, we record model and serial numbers, warranties, and service schedules to make any future service on your system faster.
  • We do all rebate paperwork so you don’t have to.
  • We’ll teach you the thermostat, how to change filters, and other aspects of maintaining your new system.
  • We’ll invite you to fill out our online customer satisfaction survey that we will actually review.
  • If applicable, and within about four weeks, you will receive the extended parts and labor guarantee paper work.
  • If applicable, the county building inspector should make a stop to inspect the installation. This is done completely on the building department’s schedule and can vary from county to county. We have no control over the timeline for when your county will inspect our installations.
  • On the one year anniversary of your installation, we’ll invite you to enroll in our Constant Comfort Maintenance Plan. This includes two seasonal maintenance tune-up service visits to keep your high-efficiency system highly efficient.

Satisfied Clients

Our Number One Goal

Flurish


★ ★ ★ ★ ★

"I've had Hartman's install new Bryant H/Vac systems in 2 houses now and I've been pleased with the outcome at both houses. They are local, on time and reasonably priced. I've had a couple minor problems and Hartman Bros treated me fairly and took care of the issues. You don't buy 2 complete H/Vac systems from someone you don't trust or has treated you unfairly."

Daniel Scheele
(Google Review)

★ ★ ★ ★ ★

"Hartman Brothers Heating & Air have once again outdone themselves. Their expertise in servicing my HVAC was remarkable. Their skill and professionalism were clear in their workmanship. They arrived punctually, armed with an extensive knowledge base that was clearly reflected in their approach. The outcome? All my units are operating like well-oiled machines. I highly recommend their services for anyone in need of superior quality work."

Heather Shively
(Google Review)

★ ★ ★ ★ ★

"Always a tremendous experience with Hartman Brothers. I have used them for more than 25 years and gotten to know their people more like friends/family than vendors... because that's exactly how they treat their customers! Always a pleasure to deal with and their work is exceptional as a bonus. Would give them 6 Stars if it was an option."

Scott S.
(Google Review)

★ ★ ★ ★ ★

"Extremely pleased with their work! When I say I'm a picky customer, I really mean it (I'm a Training Manager for an HVAC manufacturer). These guys showed up precisely on time, were extremely courteous and professional, and did an outstanding job on my system. They were very careful moving the equipment to my mechanical room (not an easy task), did a very neat job on the install, and cleaned up so that everything was spotless when they left. I even gave them an opportunity to do a "shortcut" on my install, but they refused and said "that's not the way we do it." It was easy to tell that these techs took PRIDE in the work they were doing. I can't even begin to tell you how much I would recommend this small business from New Haven, IN to do any HVAC work. If you want a courteous, professional install at a reasonable price, call Hartman Bros!"

Jay Hammond
(Google Review)

★ ★ ★ ★ ★

"Great group of very intelligent people working for Hartman. They all do a wonderful job keeping everything running. Thank you"

Nancy S.
(Google Review)

★ ★ ★ ★ ★

"Technician was on time, professional and completed our HVAC service promptly. Would highly recommend Hartman Brothers!"

Eric Korte
(Google Review)

★ ★ ★ ★ ★

"We've been using Hartman Brothers for many years to service our personal residence and also our church building. They are very friendly, professional, and reliable!"

Dave W.
(Google Review)

★ ★ ★ ★ ★

"I have them complete annual maintenance on my HVAC. Excellent service. Good value. Responsive when I need them. Professional staff."

James Cadoret
(Google Review)

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