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Replacing Your System

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No Surprises

Replacing a furnace and/or air conditioner is a significant decision, and one you should go into well informed.

We’ll take you through a step-by-step, detailed, in-home process (all free) to help you determine exactly what needs replaced, and why. And we’ll provide a written, all-inclusive estimate with options to choose from. And we’ll never, ever recommend something you don’t need.

From estimate to install to permits, we take care of everything, so you won’t be surprised later.

These are the steps we take when replacing a system:

  • We confirm our arrival the day before.
  • If the job requires, it we get all building permits.
  • We organize and stage all new equipment and materials in our warehouse first. This allows us to expedite the process at your home.
  • The installation process usually takes about eight hours.
  • Back at the office, we record model and serial numbers, warranties, and service schedules to make any future service on your system faster.
  • We do all rebate paperwork so you don’t have to.
  • We’ll teach you the thermostat, how to change filters, and other aspects of maintaining your new system.
  • We’ll invite you to fill out our online customer satisfaction survey that we will actually review.
  • If applicable, and within about four weeks, you will receive the extended parts and labor guarantee paper work.
  • If applicable, the county building inspector should make a stop to inspect the installation. This is done completely on the building department’s schedule and can vary from county to county. We have no control over the timeline for when your county will inspect our installations.
  • On the one year anniversary of your installation, we’ll invite you to enroll in our Constant Comfort Maintenance Plan. This includes two seasonal maintenance tune-up service visits to keep your high-efficiency system highly efficient.

Satisfied Clients

Our Number One Goal

Flurish


★ ★ ★ ★ ★

"Very satisfied with service arrival time and communication. I would recommend."

— Henry G.
(Google Review)

★ ★ ★ ★ ★

"Had our a/c quit functioning over the weekend. Called first thing Monday and they were able to get someone out in the morning and had us back up and running before we knew it!! Great service experience from initial phone call to completion of the job couldnt be happier!!"

— Bud Brewer
(Google Review)

★ ★ ★ ★ ★

"Always a tremendous experience with Hartman Brothers. I have used them for more than 25 years and gotten to know their people more like friends/family than vendors... because that's exactly how they treat their customers! Always a pleasure to deal with and their work is exceptional as a bonus. Would give them 6 Stars if it was an option."

— Scott S.
(Google Review)

★ ★ ★ ★ ★

"Technician was on time, professional and completed our HVAC service promptly. Would highly recommend Hartman Brothers!"

— Eric Korte
(Google Review)

★ ★ ★ ★ ★

"Caleb was the technician who came to check out our furnace. He immediately figured out the problem. I highly recommend him"

— Han H.
(Google Review)

★ ★ ★ ★ ★

"We replaced a heat pump hvac system, got pricing from 4 hvac contractors. Lots of choices and levels but Hartman was head and shoulders above the others in cost and quality. They have experienced Technicians and great Owners, we highly recommend them!"

— Greg Eley
(Google Review)

★ ★ ★ ★ ★

"Caleb performed an excellent job in servicing our furnace. He explained all that was done and asked me if there were any questions. He was thorough in his explanation, there were none. He was respectful and kind to my service dog."

— Frank C.
(Google Review)

★ ★ ★ ★ ★

"Josh was very knowledgeable! He was able to find the problem with our furnace and fix it. He was not pushy and didn't try to sell us anything we didn't need! We will definitely do business with Hartman's again when needed!"

— Brian Trumbower
(Google Review)

Contact Us

Call Today to Schedule with Us

Call

1 (260) 493-4402


Location

535 Green Street
New Haven, IN 46774

Email

service@hartmanbrothers.com

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