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Replacing Your System

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No Surprises

Replacing a furnace and/or air conditioner is a significant decision, and one you should go into well informed.

We’ll take you through a step-by-step, detailed, in-home process (all free) to help you determine exactly what needs replaced, and why. And we’ll provide a written, all-inclusive estimate with options to choose from. And we’ll never, ever recommend something you don’t need.

From estimate to install to permits, we take care of everything, so you won’t be surprised later.

These are the steps we take when replacing a system:

  • We confirm our arrival the day before.
  • If the job requires, it we get all building permits.
  • We organize and stage all new equipment and materials in our warehouse first. This allows us to expedite the process at your home.
  • The installation process usually takes about eight hours.
  • Back at the office, we record model and serial numbers, warranties, and service schedules to make any future service on your system faster.
  • We do all rebate paperwork so you don’t have to.
  • We’ll teach you the thermostat, how to change filters, and other aspects of maintaining your new system.
  • We’ll invite you to fill out our online customer satisfaction survey that we will actually review.
  • If applicable, and within about four weeks, you will receive the extended parts and labor guarantee paper work.
  • If applicable, the county building inspector should make a stop to inspect the installation. This is done completely on the building department’s schedule and can vary from county to county. We have no control over the timeline for when your county will inspect our installations.
  • On the one year anniversary of your installation, we’ll invite you to enroll in our Constant Comfort Maintenance Plan. This includes two seasonal maintenance tune-up service visits to keep your high-efficiency system highly efficient.

Satisfied Clients

Our Number One Goal

Flurish


★ ★ ★ ★ ★

"We replaced a heat pump hvac system, got pricing from 4 hvac contractors. Lots of choices and levels but Hartman was head and shoulders above the others in cost and quality. They have experienced Technicians and great Owners, we highly recommend them!"

— Greg Eley
(Google Review)

★ ★ ★ ★ ★

"Great group of very intelligent people working for Hartman. They all do a wonderful job keeping everything running. Thank you"

— Nancy S.
(Google Review)

★ ★ ★ ★ ★

"As usual- excellent & friendly service. I would highly recommend this company."

— Tony Pohl
(Google Review)

★ ★ ★ ★ ★

"Nothing short of FABULOUS!!! Darian and Brandon provided us with outstanding service. They were diligent, skilled, hard workers and excellent communicators. Friendly and generous with their help, even doing a couple extra jobs to make things easier for us! And they were immaculate with clean up. Highly recommend Hartman! Professionalism and excellence all through this process!"

— Susan Kanpol
(Google Review)

★ ★ ★ ★ ★

"The serviceman was on time, did a very thorough job, and helped me with a couple of other small issues with the thermostat and A/C at the same time."

— Lynn P.
(Google Review)

★ ★ ★ ★ ★

"Ked Snyder is an excellent representative for Hartman Brothers. He is couteous, thorough and professional. Very Satisfied with your service and Highly Recommend it!"

— Greg Andrews
(Google Review)

★ ★ ★ ★ ★

"Great pleasant staff from the initial phone call to the service tech! Friendly, knowledgeable, and conscientious."

— Kimberly B.
(Google Review)

★ ★ ★ ★ ★

"Great technician Very knowledgeable Customer service from office to field experience was great. Thanks for your help and for being so responsive"

— B. Stoller
(Google Review)

Contact Us

Call Today to Schedule with Us

Call

1 (260) 493-4402


Location

535 Green Street
New Haven, IN 46774

Email

service@hartmanbrothers.com

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