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Replacing Your System

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No Surprises

Replacing a furnace and/or air conditioner is a significant decision, and one you should go into well informed.

We’ll take you through a step-by-step, detailed, in-home process (all free) to help you determine exactly what needs replaced, and why. And we’ll provide a written, all-inclusive estimate with options to choose from. And we’ll never, ever recommend something you don’t need.

From estimate to install to permits, we take care of everything, so you won’t be surprised later.

These are the steps we take when replacing a system:

  • We confirm our arrival the day before.
  • If the job requires, it we get all building permits.
  • We organize and stage all new equipment and materials in our warehouse first. This allows us to expedite the process at your home.
  • The installation process usually takes about eight hours.
  • Back at the office, we record model and serial numbers, warranties, and service schedules to make any future service on your system faster.
  • We do all rebate paperwork so you don’t have to.
  • We’ll teach you the thermostat, how to change filters, and other aspects of maintaining your new system.
  • We’ll invite you to fill out our online customer satisfaction survey that we will actually review.
  • If applicable, and within about four weeks, you will receive the extended parts and labor guarantee paper work.
  • If applicable, the county building inspector should make a stop to inspect the installation. This is done completely on the building department’s schedule and can vary from county to county. We have no control over the timeline for when your county will inspect our installations.
  • On the one year anniversary of your installation, we’ll invite you to enroll in our Constant Comfort Maintenance Plan. This includes two seasonal maintenance tune-up service visits to keep your high-efficiency system highly efficient.

Satisfied Clients

Our Number One Goal

Flurish


★ ★ ★ ★ ★

"Josh was very courteous and professional. He took the time to explain to me and show me what was going on inside the furnace. I felt really bad that we needed to call him out on a Sunday but with the inside of the furnace iced up our air just wasnt working and he got us up and running in no time"

Dorothy Poling
(Google Review)

★ ★ ★ ★ ★

"I have always had excellent service from Hartman Bros. They go above and beyond! Thank you, Ked S."

Tina Fourman
(Google Review)

★ ★ ★ ★ ★

"Technician was on time, professional and completed our HVAC service promptly. Would highly recommend Hartman Brothers!"

Eric Korte
(Google Review)

★ ★ ★ ★ ★

"All of the Hartman Bros employees are very polite, helpful, efficient, and courteous. They always have answers to my questions. I'm very happy with Hartman Bros. Josh does an excellent job, is very polite, and efficient, and always answers any questions and explains to me so I understand. I highly recommend Hartman Bros!!"

Renee Collins
(Google Review)

★ ★ ★ ★ ★

"Extremely pleased with their work! When I say I'm a picky customer, I really mean it (I'm a Training Manager for an HVAC manufacturer). These guys showed up precisely on time, were extremely courteous and professional, and did an outstanding job on my system. They were very careful moving the equipment to my mechanical room (not an easy task), did a very neat job on the install, and cleaned up so that everything was spotless when they left. I even gave them an opportunity to do a "shortcut" on my install, but they refused and said "that's not the way we do it." It was easy to tell that these techs took PRIDE in the work they were doing. I can't even begin to tell you how much I would recommend this small business from New Haven, IN to do any HVAC work. If you want a courteous, professional install at a reasonable price, call Hartman Bros!"

Jay Hammond
(Google Review)

★ ★ ★ ★ ★

"Hartman brothers has always given me great service. I feel comfortable knowing they are taking care of my heating and ac needs. Everyone is responsible, and I am very comfortable with all of the techs taking care of my maintenance even when I'm not home."

Shelly Kline
(Google Review)

★ ★ ★ ★ ★

"Hartman Brothers installed the HVAC system before we bought this home, and has always maintained it. When it was time to replace it after 32 years, we selected them to install & maintain this system as well."

Jeff Eley
(Google Review)

★ ★ ★ ★ ★

"We've been using Hartman Brothers for many years to service our personal residence and also our church building. They are very friendly, professional, and reliable!"

Dave W.
(Google Review)

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