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Replacing Your System

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No Surprises

Replacing a furnace and/or air conditioner is a significant decision, and one you should go into well informed.

We’ll take you through a step-by-step, detailed, in-home process (all free) to help you determine exactly what needs replaced, and why. And we’ll provide a written, all-inclusive estimate with options to choose from. And we’ll never, ever recommend something you don’t need.

From estimate to install to permits, we take care of everything, so you won’t be surprised later.

These are the steps we take when replacing a system:

  • We confirm our arrival the day before.
  • If the job requires, it we get all building permits.
  • We organize and stage all new equipment and materials in our warehouse first. This allows us to expedite the process at your home.
  • The installation process usually takes about eight hours.
  • Back at the office, we record model and serial numbers, warranties, and service schedules to make any future service on your system faster.
  • We do all rebate paperwork so you don’t have to.
  • We’ll teach you the thermostat, how to change filters, and other aspects of maintaining your new system.
  • We’ll invite you to fill out our online customer satisfaction survey that we will actually review.
  • If applicable, and within about four weeks, you will receive the extended parts and labor guarantee paper work.
  • If applicable, the county building inspector should make a stop to inspect the installation. This is done completely on the building department’s schedule and can vary from county to county. We have no control over the timeline for when your county will inspect our installations.
  • On the one year anniversary of your installation, we’ll invite you to enroll in our Constant Comfort Maintenance Plan. This includes two seasonal maintenance tune-up service visits to keep your high-efficiency system highly efficient.

Satisfied Clients

Our Number One Goal

Flurish


★ ★ ★ ★ ★

"Hartman Brothers installed the HVAC system before we bought this home, and has always maintained it. When it was time to replace it after 32 years, we selected them to install & maintain this system as well."

— Jeff Eley
(Google Review)

★ ★ ★ ★ ★

"Caleb performed an excellent job in servicing our furnace. He explained all that was done and asked me if there were any questions. He was thorough in his explanation, there were none. He was respectful and kind to my service dog."

— Frank C.
(Google Review)

★ ★ ★ ★ ★

"Brian was very personable, explained everything he did and even wore booties so my carpet stayed clean! Hartman family & staff have always been wonderful Thank you!"

— Joy Panagiotou
(Google Review)

★ ★ ★ ★ ★

"Great first impression with the receptionist who answered my call after the first ring! She was friendly, professional, and genuine... The service repair technician was professional and took time to explain the repair that he recommended to the A/C unit. He fixed the unit on the spot. Not only great service, but great people too. Thank you, Hartman Brothers!"

— Stephen Vachon
(Facebook Review)

★ ★ ★ ★ ★

"Always great service and great prices. Thank You Hartman Brothers."

— Keith Gay
(Facebook Review)

★ ★ ★ ★ ★

"I have them complete annual maintenance on my HVAC. Excellent service. Good value. Responsive when I need them. Professional staff."

— James Cadoret
(Google Review)

★ ★ ★ ★ ★

"On time and did a thorough cleaning and testing of my heating system. Very knowledgeable and explained everything regarding my thermostat. Friendly and professional looking forward to seeing him on our winter maintenance. "

— Joe D.
(Google Review)

★ ★ ★ ★ ★

"I absolutely loved the service we received from Hartman Brothers. They gave us an appointment right away, and the technician knew what our issue was based on my husband's conversation with the scheduler. As a result, he came prepared to fix our problem. The technician was also very nice and courteous. I would recommend everyone to give them a call for all your HVAC needs. Thanks Hartman for a job well done!"

— Ursula Eady
(Google Review)

Contact Us

Call Today to Schedule with Us

Call

1 (260) 493-4402


Location

535 Green Street
New Haven, IN 46774

Email

service@hartmanbrothers.com

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