★ ★ ★ ★ ★
"22 years ago Hartman's installed our furnace/AC. When the unit recently started having serious issues Hartman's tried to repair the unit, spending a few hours but the aging unit had given all it could and wouldn't stay fired after the flame sense was cleaned and the rest of the unit examined.
That tech, who's name I have unfortunately lost - possibly Jim, thoroughly explained everything during his inspection so I could relay the information to my husband.
After I discussed financing options with Hartman's for the replacement Rick Hartman cared for every detail and made the transition seamless. Our issue began on 3/10 and the replacement unit was installed on 3/14; a needed part was driven overnight to meet the installation date. Kevin and Jason from the install crew were very knowledgeable, professional and quickly fabricated a 3 in metal base for a perfect fit. This crew comes prepared! Josh set the unit air force specs 4 times until we found my personal preference. Roger Hartman came out during installation to give us our paperwork and check with the install crew. The installation was completed in 7 hrs and the crew never took a break! I would hire Hartman's any day for a red carpet customer service satisfaction experience with a company that has a great reputation, a friendly and professional crew with many years of accumulated experience, all the employees clearly work well together and have excellent knowledge and workmanship and work ethics. I highly recommend Hartman's, you won't be disappointed. They not only arrived on time but we're actually a little early!
"
— Christine B.
(Google Review)
★ ★ ★ ★ ★
"Hartman Bros representatives are wonderful! Caleb is super great at answering all my questions and explaining everything so I feel very much at ease. I definitely recommend Hartman Bros for heating and AC installation and servicing. Their employees are super polite and very helpful and pleasant! Great job as always!"
— Renee C.
(Google Review)
★ ★ ★ ★ ★
"I've used Hartman Brothers for all my HVAC needs across multiple properties and they are always responsive and timely. Dalton was my technician and demonstrated a high degree of both professionalism and helpfulness. Vicky is their jack-of-all trades office and scheduling manager. She always does a phenomenal job and makes you feel valued as a customer in every interaction. You can't go wrong with this company. Strongly recommended!"
— Spencer Lulling
(Google Review)
★ ★ ★ ★ ★
"Extremely pleased with their work! When I say I'm a picky customer, I really mean it (I'm a Training Manager for an HVAC manufacturer). These guys showed up precisely on time, were extremely courteous and professional, and did an outstanding job on my system. They were very careful moving the equipment to my mechanical room (not an easy task), did a very neat job on the install, and cleaned up so that everything was spotless when they left. I even gave them an opportunity to do a "shortcut" on my install, but they refused and said "that's not the way we do it." It was easy to tell that these techs took PRIDE in the work they were doing. I can't even begin to tell you how much I would recommend this small business from New Haven, IN to do any HVAC work. If you want a courteous, professional install at a reasonable price, call Hartman Bros!"
— Jay Hammond
(Google Review)
★ ★ ★ ★ ★
"Great first impression with the receptionist who answered my call after the first ring! She was friendly, professional, and genuine... The service repair technician was professional and took time to explain the repair that he recommended to the A/C unit. He fixed the unit on the spot. Not only great service, but great people too. Thank you, Hartman Brothers!"
— Stephen Vachon
(Facebook Review)
★ ★ ★ ★ ★
"Caleb went above and beyond in listening to our problem and delivering exceptional service. He was meticulous in his work and extremely thorough. Based on first impressions, we believe Hartman Brothers will be our HVAC provider moving forward."
— Gary S.
(Google Review)
★ ★ ★ ★ ★
"We could not be happier with our service, estimate for a new system and most of all offering to but coolant in the system to give us AC until new system is installed."
— Lanna Benjamin
(Google Review)
★ ★ ★ ★ ★
"Hartman brothers has always given me great service. I feel comfortable knowing they are taking care of my heating and ac needs.
Everyone is responsible, and I am very comfortable with all of the techs taking care of my maintenance even when I'm not home."
— Shelly Kline
(Google Review)
