★ ★ ★ ★ ★
"I had ample notice of arrival via text. Technician picture was provided for safety and I appreciated that. Kept a clean work area and wore shoe covers inside the house. I had questions about the maintenance plan I had purchased in advance. The technician reached out to the office and clarified for me—the office was prompt with answers and the technician was very friendly, helpful and professional. We will certainly continue to purchase the annual maintenance visits with Hartman Brothers!"
— Melanie K.
(Google Review)
★ ★ ★ ★ ★
"I had an excellent experience with Hartman Brothers from start to finish. After dealing with an incomplete and frustrating repair from Peterman Brothers, Hartman Brothers was a breath of fresh air. Their technician spent several hours thoroughly troubleshooting my tankless water heater, walking through the issues clearly and professionally. There was no upselling, no pressure, and no shortcuts—just honest, methodical work.
Based on their findings, I chose to upgrade to a new tankless water heater, and the decision was entirely mine. At no point did they try to push a sale or steer me toward anything unnecessary. The installation was clean, the communication was excellent, and the entire process felt transparent and trustworthy.
It’s clear why they have such a strong reputation in the Fort Wayne area. Their professionalism, responsiveness, and genuine customer‑first approach really stand out. I’m very happy with the new system and with the service I received.
"
— Cory T.
(Google Review)
★ ★ ★ ★ ★
"As usual- excellent & friendly service. I would highly recommend this company."
— Tony Pohl
(Google Review)
★ ★ ★ ★ ★
"The repairman noticed a problem with the condenser and took care of it. I was unaware of the problem because I cannot ambulate to the basement at this time."
— Sharon M.
(Google Review)
★ ★ ★ ★ ★
"My experience was excellent. The furnace runs very quietly and before when it would come on and I was sleeping it came on so loud it would wake me up. I'm so pleased with Hartman Brothers.
My AC stopped working I thought it had something to do with my thermostat but Hartman's checked things out and found out someone turned the power off in the garage."
— Carol Perkins
(Google Review)
★ ★ ★ ★ ★
"Josh at Hartman Brothers did a good job. He quickly figured out the problem and got it fixed for 1/3 the cost I was expecting! He did not "find" problems or try to get us to upgrade, just did exactly what we needed him to do. I would strongly recommend calling Hartman Brothers for installing or repairing your AC/Heating!"
— James S.
(Google Review)
★ ★ ★ ★ ★
"Very happy with service. From my original phone call to the technician arriving, all were professional, helpful and friendly. Reasonable prices. I will definitely use again."
— Jackie Franze
(Google Review)
★ ★ ★ ★ ★
"AMAZING customer service!! My a/c went out this weekend - yes, THIS weekend the hottest weekend of the year. I called the office and they were able to have a service technician out within 5 hours. The truck was a sight for hot and sore eyes for sure.
He did a wonderful job finding and fixing the problem as quickly as possible. 10/10 highly recommend!!"
— Estela G.
(Google Review)
