★ ★ ★ ★ ★
"I have called Hartman Bros twice for problems with my home air conditioning. Both times I felt that the pricing was fair. I appreciate that they seem to start with trying to repair and not jump to replace."
— Stephanie S.
(Google Review)
★ ★ ★ ★ ★
"They always let me know when they are on the way and were on time - actually early! Always friendly and professional."
— Joan G.
(Google Review)
★ ★ ★ ★ ★
"Very professional and thorough. That’s why we have partnered with them for over twenty years."
— Thomas F.
(Google Review)
★ ★ ★ ★ ★
"AMAZING customer service!! My a/c went out this weekend - yes, THIS weekend the hottest weekend of the year. I called the office and they were able to have a service technician out within 5 hours. The truck was a sight for hot and sore eyes for sure.
He did a wonderful job finding and fixing the problem as quickly as possible. 10/10 highly recommend!!"
— Estela G.
(Google Review)
★ ★ ★ ★ ★
"I had an excellent experience with Hartman Brothers from start to finish. After dealing with an incomplete and frustrating repair from Peterman Brothers, Hartman Brothers was a breath of fresh air. Their technician spent several hours thoroughly troubleshooting my tankless water heater, walking through the issues clearly and professionally. There was no upselling, no pressure, and no shortcuts—just honest, methodical work.
Based on their findings, I chose to upgrade to a new tankless water heater, and the decision was entirely mine. At no point did they try to push a sale or steer me toward anything unnecessary. The installation was clean, the communication was excellent, and the entire process felt transparent and trustworthy.
It’s clear why they have such a strong reputation in the Fort Wayne area. Their professionalism, responsiveness, and genuine customer‑first approach really stand out. I’m very happy with the new system and with the service I received.
"
— Cory T.
(Google Review)
★ ★ ★ ★ ★
"The service agent (Jim) was very courteous and helpful in explaining what was happening and shared tips on how to keep it running efficiently. He was very thorough in checking output temps before he left.
Thank you for being my go to service provider."
— Paul R.
(Google Review)
★ ★ ★ ★ ★
"A technician came out to perform an annual service call on air conditioning/heat pump. He also made a minor adjustment to thermostat programming . He was prompt and efficient and discussed future maintenance regular service options."
— Judith B.
(Google Review)
★ ★ ★ ★ ★
"Professional and quick! Very pleased with how fast they arrived, and fixed the problem in quick order!"
— Dalton Hathaway
(Google Review)
Life is full of mistakes - but some mistakes could prove costlier than others, especially when it comes to installing a new HVAC system. To avoid setbacks that could put a wrench in your HVAC installation plans, it’s crucial to know what those mistakes are.
