★ ★ ★ ★ ★
"Really appreciate the way they worked us into their schedule when we needed them. I called them first thing in the morning and they were there before noon."
— Paul S.
(Google Review)
★ ★ ★ ★ ★
"Always great service and great prices. Thank You Hartman Brothers."
— Keith Gay
(Facebook Review)
★ ★ ★ ★ ★
"Called and they came out same day,…and it was day after Thanksgiving. Service man was very informative and thorough. Definitely recommend Hartman and we plan to use them for maintenance and future furnace or ac needs."
— Traci N.
(Google Review)
★ ★ ★ ★ ★
"Josh was able to quickly trouble shoot the problem with my Hvac .Thank you!"
— Eric M.
(Google Review)
★ ★ ★ ★ ★
"I had an excellent experience with Hartman Brothers from start to finish. After dealing with an incomplete and frustrating repair from Peterman Brothers, Hartman Brothers was a breath of fresh air. Their technician spent several hours thoroughly troubleshooting my tankless water heater, walking through the issues clearly and professionally. There was no upselling, no pressure, and no shortcuts—just honest, methodical work.
Based on their findings, I chose to upgrade to a new tankless water heater, and the decision was entirely mine. At no point did they try to push a sale or steer me toward anything unnecessary. The installation was clean, the communication was excellent, and the entire process felt transparent and trustworthy.
It’s clear why they have such a strong reputation in the Fort Wayne area. Their professionalism, responsiveness, and genuine customer‑first approach really stand out. I’m very happy with the new system and with the service I received.
"
— Cory T.
(Google Review)
★ ★ ★ ★ ★
"I had ample notice of arrival via text. Technician picture was provided for safety and I appreciated that. Kept a clean work area and wore shoe covers inside the house. I had questions about the maintenance plan I had purchased in advance. The technician reached out to the office and clarified for me—the office was prompt with answers and the technician was very friendly, helpful and professional. We will certainly continue to purchase the annual maintenance visits with Hartman Brothers!"
— Melanie K.
(Google Review)
★ ★ ★ ★ ★
"They call ahead - arrived not only on time but a bit early! The technician was polite and professional."
— Joan G.
(Google Review)
★ ★ ★ ★ ★
"I signed up for a service plan, as I’m not much of a handyman myself. They had a variety of payment options with the service plan, so I was able to start monthly payments, which works best for me. Our service person was polite, and he explained everything in terms I had no problems understanding. I had an additional issue with an attic duct being chewed through. He got up there and got pictures right away so they could put together an estimate. Same visit, no hassle. And because of the service plan, there was no charge for the system check. I just let him in, showed him around, and he worked his magic. No regrets here. There’s a very good chance I’ll just keep up this service plan for the entire time I own my home."
— Kris B.
(Google Review)
HVAC purchases are probably the most infrequent people make as homeowners. The systems last for many years, don’t require a lot of attention and are mechanically complicated. When you need to replace yours, ask the contractors you interview these relevant questions.
Life is full of mistakes - but some mistakes could prove costlier than others, especially when it comes to installing a new HVAC system. To avoid setbacks that could put a wrench in your HVAC installation plans, it’s crucial to know what those mistakes are.
NATE (North American Technician Excellence) is an independent, third-party non-profit certification organization for HVAC technicians. Homeowners who request NATE-certified HVAC technicians receive skilled, professional service from technicians who have proved they have working knowledge of heating, cooling, ventilation and refrigeration systems.
