★ ★ ★ ★ ★
"A technician came out to perform an annual service call on air conditioning/heat pump. He also made a minor adjustment to thermostat programming . He was prompt and efficient and discussed future maintenance regular service options."
— Judith Botts
(Google Review)
★ ★ ★ ★ ★
"We've been using Hartman Brothers for many years to service our personal residence and also our church building. They are very friendly, professional, and reliable!"
— Dave W.
(Google Review)
★ ★ ★ ★ ★
"Caleb was the technician who came to check out our furnace. He immediately figured out the problem. I highly recommend him"
— Han H.
(Google Review)
★ ★ ★ ★ ★
"Great communication throughout the process. Things were explained to me in terms that I could understand. Very fair and professional. I'd highly recommend Hartman Brothers to anyone!"
— Jared C.
(Google Review)
★ ★ ★ ★ ★
"Technician..courteous..informative..super experience! The best."
— John P.
(Google Review)
★ ★ ★ ★ ★
"Very happy and COOL now. Caleb was super nice and seemed very knowledgeable!!! We still have a problem, but he got us up and running for the weekend after a long week of 90 degrees in our house. Hoping they send Caleb back on Monday to finish the job."
— Deb
(Google Review)
★ ★ ★ ★ ★
"I had an excellent experience with Hartman Brothers from start to finish. After dealing with an incomplete and frustrating repair from Peterman Brothers, Hartman Brothers was a breath of fresh air. Their technician spent several hours thoroughly troubleshooting my tankless water heater, walking through the issues clearly and professionally. There was no upselling, no pressure, and no shortcuts—just honest, methodical work.
Based on their findings, I chose to upgrade to a new tankless water heater, and the decision was entirely mine. At no point did they try to push a sale or steer me toward anything unnecessary. The installation was clean, the communication was excellent, and the entire process felt transparent and trustworthy.
It’s clear why they have such a strong reputation in the Fort Wayne area. Their professionalism, responsiveness, and genuine customer‑first approach really stand out. I’m very happy with the new system and with the service I received.
"
— Cory T.
(Google Review)
★ ★ ★ ★ ★
"Jim went over and above as he identified a problem that other techs had not noted in the 2 years prior and took the time to educate us on the issue. We also had questions about our thermostat settings and while in our home, Jim researched and found the answer. Great service isn’t always knowing it all, but rather assessing situations, thoughtfully problem solving, and seeking answers from others when needed. Jim did all of that and we appreciate the excellent service provided."
— Melanie K.
(Google Review)