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Telltale Signs of Great HVAC Customer ServiceWhen something goes wrong with your heating and cooling or when you need some maintenance done on your system, it’s important to find a dependable HVAC contractor. Having a reliable contractor helps ensure that your HVAC equipment is properly repaired and maintained, so you’ll experience fewer problems with it over the years. When choosing a contractor, look for the following signs that they offer exceptional customer service.

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New Haven , HVAC system , Fort Wayne , indiana , HVAC , HVAC Customer Service , customer service , signs of good customer service , contractor , technician , company , business

Have a Professional Perform a Humidity Test in Your Fort Wayne HomeMaintaining a balanced humidity level in your home is important for keeping your space healthy and your indoor air quality high. When you've got too much humidity in your home, you could be providing a breeding ground for bacteria, mold and mildew. However, if you don't have enough, you'll see the effects in excess dust, throat and lung irritation and a worse-than-usual flu season. Having a professional perform a humidity test can help you understand how to balance humidity in your home.

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New Haven , indoor air quality , indiana , HVAC professional , humidifier , humidity , Humidity Test

Look for These Signs of Good HVAC Customer Service for Your Fort Wayne HomeWhen hiring a heating and cooling technician for your home, you want to know you’re receiving the best customer service possible. The best HVAC companies are committed to working with their clients to find the most effective and quickest solutions to their problems. Knowing what good HVAC customer service looks like can help you choose the best contractor for the job. Professional technicians:

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New Haven , indiana , HVAC Customer Service , HVAC companies

Hiring A Contractor? How NATE Helps You Tell Good From BadNATE (North American Technician Excellence) is an independent, third-party non-profit certification organization for HVAC technicians. Homeowners who request NATE-certified HVAC technicians receive skilled, professional service from technicians who have proved they have working knowledge of heating, cooling, ventilation and refrigeration systems.

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New Haven , indiana , home safety , NATE-certified , home comfort , HVAC system maintenance , HVAC system installation

Satisfied Clients

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★ ★ ★ ★ ★

"The serviceman was on time, did a very thorough job, and helped me with a couple of other small issues with the thermostat and A/C at the same time."

Lynn P.
(Google Review)

★ ★ ★ ★ ★

"As always, Hartman Bros does service RIGHT! They are prompt, courteous, professional, clean and fairly priced for all services we've ever had completed. We were introduced to them in 1998 when we first used their services and have been faithfully returning for every Heating and Air need, including the building of 2 new homes. They are stellar performers providing excellence at a time when mediocrity has been touted as the norm in our society. They go well above and beyond in all they do."

Sheila Skinner
(Google Review)

★ ★ ★ ★ ★

"Very satisfied with service arrival time and communication. I would recommend."

Henry G.
(Google Review)

★ ★ ★ ★ ★

"Hartman Bros representatives are wonderful! Caleb is super great at answering all my questions and explaining everything so I feel very much at ease. I definitely recommend Hartman Bros for heating and AC installation and servicing. Their employees are super polite and very helpful and pleasant! Great job as always!"

Renee C.
(Google Review)

★ ★ ★ ★ ★

"As usual- excellent & friendly service. I would highly recommend this company."

Tony Pohl
(Google Review)

★ ★ ★ ★ ★

"I have them complete annual maintenance on my HVAC. Excellent service. Good value. Responsive when I need them. Professional staff."

James Cadoret
(Google Review)

★ ★ ★ ★ ★

"They were on time, cleaned up after themselves, and the quote they gave was exactly the amount charged. I would use them again and recommend them."

Karen Watson
(Google Review)

★ ★ ★ ★ ★

"I signed up for a service plan, as I’m not much of a handyman myself. They had a variety of payment options with the service plan, so I was able to start monthly payments, which works best for me. Our service person was polite, and he explained everything in terms I had no problems understanding. I had an additional issue with an attic duct being chewed through. He got up there and got pictures right away so they could put together an estimate. Same visit, no hassle. And because of the service plan, there was no charge for the system check. I just let him in, showed him around, and he worked his magic. No regrets here. There’s a very good chance I’ll just keep up this service plan for the entire time I own my home."

Kris B.
(Google Review)

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