★ ★ ★ ★ ★
"Friendly, professional service…"
— Ray B.
(Google Review)
★ ★ ★ ★ ★
"I had an excellent experience with Hartman Brothers from start to finish. After dealing with an incomplete and frustrating repair from Peterman Brothers, Hartman Brothers was a breath of fresh air. Their technician spent several hours thoroughly troubleshooting my tankless water heater, walking through the issues clearly and professionally. There was no upselling, no pressure, and no shortcuts—just honest, methodical work.
Based on their findings, I chose to upgrade to a new tankless water heater, and the decision was entirely mine. At no point did they try to push a sale or steer me toward anything unnecessary. The installation was clean, the communication was excellent, and the entire process felt transparent and trustworthy.
It’s clear why they have such a strong reputation in the Fort Wayne area. Their professionalism, responsiveness, and genuine customer‑first approach really stand out. I’m very happy with the new system and with the service I received.
"
— Cory T.
(Google Review)
★ ★ ★ ★ ★
"Their customer service is always the best. Brad in plumbing did a great job! Highly recommend Hartman Brothers!"
— Gayla A.
(Google Review)
★ ★ ★ ★ ★
"All of the Hartman Bros employees are very polite, helpful, efficient, and courteous. They always have answers to my questions. I'm very happy with Hartman Bros. Josh does an excellent job, is very polite, and efficient, and always answers any questions and explains to me so I understand. I highly recommend Hartman Bros!!"
— Renee Collins
(Google Review)
★ ★ ★ ★ ★
"A technician came out to perform an annual service call on air conditioning/heat pump. He also made a minor adjustment to thermostat programming . He was prompt and efficient and discussed future maintenance regular service options."
— Judith B.
(Google Review)
★ ★ ★ ★ ★
"Hartman brothers are always fantastic, they have always taken care of us, Ked came over and had our heat back up and running in an hour, always friendly and courteous. Thank you for a job well done."
— Chris D.
(Google Review)
★ ★ ★ ★ ★
"Mario was a friendly, polite technician. He answered my questions to my satisfaction. In my opinion, he fits the profile of all technicians from Hartman’s who we have dealt with— friendly but always professional."
— Sandra H.
(Google Review)
★ ★ ★ ★ ★
"The service agent (Jim) was very courteous and helpful in explaining what was happening and shared tips on how to keep it running efficiently. He was very thorough in checking output temps before he left.
Thank you for being my go to service provider."
— Paul R.
(Google Review)
When something goes wrong with your heating and cooling or when you need some maintenance done on your system, it’s important to find a dependable HVAC contractor. Having a reliable contractor helps ensure that your HVAC equipment is properly repaired and maintained, so you’ll experience fewer problems with it over the years. When choosing a contractor, look for the following signs that they offer exceptional customer service.
