★ ★ ★ ★ ★
"Friendly, polite, professional, everything that makes Hartman's great !"
— Joann W.
(Google Review)
★ ★ ★ ★ ★
"Technician was on time, professional and completed our HVAC service promptly. Would highly recommend Hartman Brothers!"
— Eric Korte
(Google Review)
★ ★ ★ ★ ★
"Service staff was friendly and answered any questions I had."
— Ed C.
(Google Review)
★ ★ ★ ★ ★
"Great Heating and Air Company to work with who are always professional, courteous, fairly priced and even help in a timely manner when things break at the most inconvenient time."
— Melissa Philebaum
(Google Review)
★ ★ ★ ★ ★
"I had an excellent experience with Hartman Brothers from start to finish. After dealing with an incomplete and frustrating repair from Peterman Brothers, Hartman Brothers was a breath of fresh air. Their technician spent several hours thoroughly troubleshooting my tankless water heater, walking through the issues clearly and professionally. There was no upselling, no pressure, and no shortcuts—just honest, methodical work.
Based on their findings, I chose to upgrade to a new tankless water heater, and the decision was entirely mine. At no point did they try to push a sale or steer me toward anything unnecessary. The installation was clean, the communication was excellent, and the entire process felt transparent and trustworthy.
It’s clear why they have such a strong reputation in the Fort Wayne area. Their professionalism, responsiveness, and genuine customer‑first approach really stand out. I’m very happy with the new system and with the service I received.
"
— Cory T.
(Google Review)
★ ★ ★ ★ ★
"We didn't have to wait long for them to respond to our call. They fixed the problem, explained to us what happened, and explained to us what to do if the issue should occur again. Also, they have great customer service. We will definitely use them in the future if needed."
— John Kravec
(Google Review)
★ ★ ★ ★ ★
"The technician was polite, respected my home by putting covers over his shoes, worked efficiently, was very knowledgeable and helpful."
— M.A. Ralston
(Google Review)
★ ★ ★ ★ ★
"I've always had wonderful service from you. From you putting in my central air and heating to service I've never had any problem."
— Luv R.
(Google Review)
When something goes wrong with your heating and cooling or when you need some maintenance done on your system, it’s important to find a dependable HVAC contractor. Having a reliable contractor helps ensure that your HVAC equipment is properly repaired and maintained, so you’ll experience fewer problems with it over the years. When choosing a contractor, look for the following signs that they offer exceptional customer service.
