★ ★ ★ ★ ★
"This was a great service call. The service mechanic was very efficient and did a
great job."
— Donald S.
(Google Review)
★ ★ ★ ★ ★
"Caleb was very efficient and helpful to explain all the features on the heating & air system & all the operations."
— Russ W.
(Google Review)
★ ★ ★ ★ ★
"I have a hot water tank that's 24yr old. Brad came out to diagnose it and flush it out. Great Service! Great office staff. Great experience. I'll be calling them again!"
— Connie G.
(Google Review)
★ ★ ★ ★ ★
"My service was outstanding. They arrived within a few hours. The technician was knowledgeable, kind and made me feel better as I was upset and freezing with no heat. They went above my expectations to find my part do it didn't have to be ordered. My Trane furnace is old. Definitely would recommend this company and I will continue to use them in the future for regular maintenance."
— Michelle L.
(Google Review)
★ ★ ★ ★ ★
"I had an excellent experience with Hartman Brothers from start to finish. After dealing with an incomplete and frustrating repair from Peterman Brothers, Hartman Brothers was a breath of fresh air. Their technician spent several hours thoroughly troubleshooting my tankless water heater, walking through the issues clearly and professionally. There was no upselling, no pressure, and no shortcuts—just honest, methodical work.
Based on their findings, I chose to upgrade to a new tankless water heater, and the decision was entirely mine. At no point did they try to push a sale or steer me toward anything unnecessary. The installation was clean, the communication was excellent, and the entire process felt transparent and trustworthy.
It’s clear why they have such a strong reputation in the Fort Wayne area. Their professionalism, responsiveness, and genuine customer‑first approach really stand out. I’m very happy with the new system and with the service I received.
"
— Cory T.
(Google Review)
★ ★ ★ ★ ★
"Hartman brothers are always fantastic, they have always taken care of us, Ked came over and had our heat back up and running in an hour, always friendly and courteous. Thank you for a job well done."
— Chris D.
(Google Review)
★ ★ ★ ★
"Honest people and good service. Lime anything you don’t know how to do yourself, expect to pay the premium for someone that took the time to learn how:)."
— David N.
(Google Review)
★ ★ ★ ★ ★
"Josh diagnosed the problem with my furnace and will be saving me thousands of dollars! Thank you!"
— J.
(Google Review)
When something goes wrong with your heating and cooling or when you need some maintenance done on your system, it’s important to find a dependable HVAC contractor. Having a reliable contractor helps ensure that your HVAC equipment is properly repaired and maintained, so you’ll experience fewer problems with it over the years. When choosing a contractor, look for the following signs that they offer exceptional customer service.
