Facebook

HVAC Blog

Home > HVAC Blog

How to Know You're Working With a Quality HVAC BusinessPicking a quality HVAC business for your home from the long list of possibilities might seem like an annoyance, but it's really not. Just remember that there are certain customer service elements that must be fulfilled and you're already on your way. Which elements are we referring to? Here are the most important, as far as we're concerned:

Read More »

HVAC , NATE , HVAC Customer Service , HVAC companies , customer service , NATE certification , angies list , HVAC contractors

Telltale Signs of Great HVAC Customer ServiceWhen something goes wrong with your heating and cooling or when you need some maintenance done on your system, it’s important to find a dependable HVAC contractor. Having a reliable contractor helps ensure that your HVAC equipment is properly repaired and maintained, so you’ll experience fewer problems with it over the years. When choosing a contractor, look for the following signs that they offer exceptional customer service.

Read More »

New Haven , HVAC system , Fort Wayne , indiana , HVAC , HVAC Customer Service , customer service , signs of good customer service , contractor , technician , company , business

Look for These Signs of Good HVAC Customer Service for Your Fort Wayne HomeWhen hiring a heating and cooling technician for your home, you want to know you’re receiving the best customer service possible. The best HVAC companies are committed to working with their clients to find the most effective and quickest solutions to their problems. Knowing what good HVAC customer service looks like can help you choose the best contractor for the job. Professional technicians:

Read More »

New Haven , indiana , HVAC Customer Service , HVAC companies

Satisfied Clients

Our Number One Goal

Flurish


★ ★ ★ ★ ★

"My experience was excellent. The furnace runs very quietly and before when it would come on and I was sleeping it came on so loud it would wake me up. I'm so pleased with Hartman Brothers."

Carol Perkins
(Google Review)

★ ★ ★ ★ ★

"Just signed up for a planned service agreement to keep my AC and Furnace tuned up. Great value and great service!"

Stefan Hartman
(Facebook Review)

★ ★ ★ ★ ★

"Josh was very courteous and professional. He took the time to explain to me and show me what was going on inside the furnace. I felt really bad that we needed to call him out on a Sunday but with the inside of the furnace iced up our air just wasnt working and he got us up and running in no time"

Dorothy Poling
(Google Review)

★ ★ ★ ★ ★

"Hartman Brothers are quick and on time with everything working great. They keep my furnace working very well!"

Herbert G.
(Google Review)

★ ★ ★ ★ ★

"Hartman was absolutly 100% thorough to ensure our HVAC issues were fixed after our new built home settled and 1st hard winter tested it. I love knowing Hartman is a phone call away to correctly fix and solve any heating and air condition needs."

John Kravec
(Google Review)

★ ★ ★ ★ ★

"Our technician arrived as scheduled, was courteous at the door and asked if it was OK to come into the house, after which he put his booties over his work shoes. He (I wish I knew his name) seemed to complete his tasks efficiently, cleaned up his workspace and gave a thorough rendition of the condition of our AC unit. I appreciated his work and glad that we had the service contract. Great Job!"

Michael R.
(Google Review)

★ ★ ★ ★ ★

"22 years ago Hartman's installed our furnace/AC. When the unit recently started having serious issues Hartman's tried to repair the unit, spending a few hours but the aging unit had given all it could and wouldn't stay fired after the flame sense was cleaned and the rest of the unit examined. That tech, who's name I have unfortunately lost - possibly Jim, thoroughly explained everything during his inspection so I could relay the information to my husband. After I discussed financing options with Hartman's for the replacement Rick Hartman cared for every detail and made the transition seamless. Our issue began on 3/10 and the replacement unit was installed on 3/14; a needed part was driven overnight to meet the installation date. Kevin and Jason from the install crew were very knowledgeable, professional and quickly fabricated a 3 in metal base for a perfect fit. This crew comes prepared! Josh set the unit air force specs 4 times until we found my personal preference. Roger Hartman came out during installation to give us our paperwork and check with the install crew. The installation was completed in 7 hrs and the crew never took a break! I would hire Hartman's any day for a red carpet customer service satisfaction experience with a company that has a great reputation, a friendly and professional crew with many years of accumulated experience, all the employees clearly work well together and have excellent knowledge and workmanship and work ethics. I highly recommend Hartman's, you won't be disappointed. They not only arrived on time but we're actually a little early! "

Christine B.
(Google Review)

★ ★ ★ ★ ★

"Very happy with service. From my original phone call to the technician arriving, all were professional, helpful and friendly. Reasonable prices. I will definitely use again."

Jackie Franze
(Google Review)

Contact Us

Call Today to Schedule with Us