Facebook

HVAC Blog

Home > HVAC Blog

How to Know You're Working With a Quality HVAC BusinessPicking a quality HVAC business for your home from the long list of possibilities might seem like an annoyance, but it's really not. Just remember that there are certain customer service elements that must be fulfilled and you're already on your way. Which elements are we referring to? Here are the most important, as far as we're concerned:

Read More »

HVAC , NATE , HVAC Customer Service , HVAC companies , customer service , NATE certification , angies list , HVAC contractors

Telltale Signs of Great HVAC Customer ServiceWhen something goes wrong with your heating and cooling or when you need some maintenance done on your system, it’s important to find a dependable HVAC contractor. Having a reliable contractor helps ensure that your HVAC equipment is properly repaired and maintained, so you’ll experience fewer problems with it over the years. When choosing a contractor, look for the following signs that they offer exceptional customer service.

Read More »

New Haven , HVAC system , Fort Wayne , indiana , HVAC , HVAC Customer Service , customer service , signs of good customer service , contractor , technician , company , business

Satisfied Clients

Our Number One Goal

Flurish


★ ★ ★ ★ ★

"Great service ontime for my appt Gentleman was very friendly. He was very informative on what's going on with my unit. And I was happy with my experience with the company"

— Kendra Wetzel
(Google Review)

★ ★ ★ ★ ★

"Ked was my "usual" service tech for many years. He was always friendly & kind...and didn't mind letting my big dog say hi. He was always professional and efficient. I liked having the piece of mind in knowing my HVAC needs are met & running well. I have used their maintenance plan for many years now, and haven't been disappointed. Well, Caleb didn't disappoint either. He loved my "big boy" and had a great sense of humor. He was very thorough in servicing my air conditioner. I feel I get my money's worth from my maintenance plan each year. I love when they say, "Everything looks good, no problems. See you in the Fall.""

— Donna D.
(Google Review)

★ ★ ★ ★ ★

"The service was great as always. The 2 men who came to install my new furnace were very professional and took the time to explain what they were doing and showed me what the problem was with my old furnace. Thanks Mr Hartman for coming up North and for having a great crew."

— Sandra M.
(Google Review)

★ ★ ★ ★ ★

"Brian showed me what was wrong with my air conditioning unit and explained everything so I could understand. He spoke to Vicki at the office regarding a needed part that would have to be ordered. They could have slapped a generic part on, but it would have only been a short-term fix. Instead of taking the easy way out, they are getting the part made for my unit so it will stay fixed, and they are coming back to finish the job as soon as they have the part. Hartman Brothers is ethical, knowledgeable, friendly, and they do the job right! I highly recommend them!"

— Kris De
(Google Review)

★ ★ ★ ★ ★

"Service staff was friendly and answered any questions I had."

— Ed C.
(Google Review)

★ ★ ★ ★ ★

"Hartman Brothers service technician Ked Snyder was excellent. He serviced my air conditioning unit finding a leak without too much trouble. I give him five stars!"

— Donald P.
(Google Review)

★ ★ ★ ★ ★

"Caleb was very professional in how he handled the service. I like how messages were sent updating the arrival time."

— Lane
(Google Review)

★ ★ ★ ★ ★

"Once again, technician was very nice. Completed work efficiently. No complaints."

— Dennis M.
(Google Review)

Contact Us

Call Today to Schedule with Us