★ ★ ★ ★ ★
"Ked was my "usual" service tech for many years. He was always friendly & kind...and didn't mind letting my big dog say hi. He was always professional and efficient. I liked having the piece of mind in knowing my HVAC needs are met & running well. I have used their maintenance plan for many years now, and haven't been disappointed. Well, Caleb didn't disappoint either. He loved my "big boy" and had a great sense of humor. He was very thorough in servicing my air conditioner. I feel I get my money's worth from my maintenance plan each year. I love when they say, "Everything looks good, no problems. See you in the Fall.""
— Donna D.
(Google Review)
★ ★ ★ ★ ★
"Hartman bros were excellent. Very professional and helpful. That is why I recommend them to everyone"
— Nancy L.
(Google Review)
★ ★ ★ ★ ★
"Great Heating and Air Company to work with who are always professional, courteous, fairly priced and even help in a timely manner when things break at the most inconvenient time."
— Melissa Philebaum
(Google Review)
★ ★ ★ ★ ★
"I had an excellent experience with Hartman Brothers from start to finish. After dealing with an incomplete and frustrating repair from Peterman Brothers, Hartman Brothers was a breath of fresh air. Their technician spent several hours thoroughly troubleshooting my tankless water heater, walking through the issues clearly and professionally. There was no upselling, no pressure, and no shortcuts—just honest, methodical work.
Based on their findings, I chose to upgrade to a new tankless water heater, and the decision was entirely mine. At no point did they try to push a sale or steer me toward anything unnecessary. The installation was clean, the communication was excellent, and the entire process felt transparent and trustworthy.
It’s clear why they have such a strong reputation in the Fort Wayne area. Their professionalism, responsiveness, and genuine customer‑first approach really stand out. I’m very happy with the new system and with the service I received.
"
— Cory T.
(Google Review)
★ ★ ★ ★ ★
"Service manager made room in the schedule for warranty work, it was very much appreciated and the service tech Caleb was awesome. We are new to the area and will be using this company. Great job!!"
— John W.
(Google Review)
★ ★ ★ ★ ★
"They always let me know when they are on the way and were on time - actually early! Always friendly and professional."
— Joan G.
(Google Review)
★ ★ ★ ★ ★
"Great group of very intelligent people working for Hartman. They all do a wonderful job keeping everything running. Thank you"
— Nancy S.
(Google Review)
★ ★ ★ ★ ★
"This was a great service call. The service mechanic was very efficient and did a
great job."
— Donald S.
(Google Review)
Glowing and glowering online reviews are a surefire indicator of the quality of products and services that an HVAC contractor provides, right? Well, not necessarily. Unfortunately, some unsavory vendors hire people to create false reviews for their businesses or competitors. The good news is fake online HVAC reviews have some telltale signs. Here are a few.
