★ ★ ★ ★ ★
"Extremely pleased with their work! When I say I'm a picky customer, I really mean it (I'm a Training Manager for an HVAC manufacturer). These guys showed up precisely on time, were extremely courteous and professional, and did an outstanding job on my system. They were very careful moving the equipment to my mechanical room (not an easy task), did a very neat job on the install, and cleaned up so that everything was spotless when they left. I even gave them an opportunity to do a "shortcut" on my install, but they refused and said "that's not the way we do it." It was easy to tell that these techs took PRIDE in the work they were doing. I can't even begin to tell you how much I would recommend this small business from New Haven, IN to do any HVAC work. If you want a courteous, professional install at a reasonable price, call Hartman Bros!"
— Jay Hammond
(Google Review)
★ ★ ★ ★ ★
"Got a message they were on their way & arrived soon after & was well within the time frame they gave for the appointment"
— Roberta G.
(Google Review)
★ ★ ★ ★ ★
"Rick Hartman of Hartman Brothers is a class act. He went above and beyond to make sure everything was as it should be... We would definitely recommend Hartman Brothers to everyone. Great customer service and an honest reputable business!"
— Sharon Nuerge
(Facebook Review)
★ ★ ★ ★ ★
"Showed up at my door 4 hours after I called about my furnace not working. Very fast response! The tech was very friendly."
— E. Rider
(Google Review)
★ ★ ★ ★ ★
"Caleb did a wonderful job on replacing the coil on my A/C. Of course, there are always bumps in the road. But, Caleb handled everything professionally and was a Very Nice technician."
— Karen L.
(Google Review)
★ ★ ★ ★ ★
"Always great! Friendly. Efficient. Respectful of house. Obviously experienced and good at what he does."
— Dianne M.
(Google Review)
★ ★ ★ ★ ★
"I signed up for a service plan, as I’m not much of a handyman myself. They had a variety of payment options with the service plan, so I was able to start monthly payments, which works best for me. Our service person was polite, and he explained everything in terms I had no problems understanding. I had an additional issue with an attic duct being chewed through. He got up there and got pictures right away so they could put together an estimate. Same visit, no hassle. And because of the service plan, there was no charge for the system check. I just let him in, showed him around, and he worked his magic. No regrets here. There’s a very good chance I’ll just keep up this service plan for the entire time I own my home."
— Kris B.
(Google Review)
★ ★ ★ ★ ★
"Caleb did a good job and was very personable."
— Dorthy F.
(Google Review)
Glowing and glowering online reviews are a surefire indicator of the quality of products and services that an HVAC contractor provides, right? Well, not necessarily. Unfortunately, some unsavory vendors hire people to create false reviews for their businesses or competitors. The good news is fake online HVAC reviews have some telltale signs. Here are a few.
