★ ★ ★ ★ ★
"I would recommend anybody that needs an air conditioning and furnace go to Hartman brothers very friendly, good service and will do you a good job. they have my business for now on!"
— Richard W.
(Google Review)
★ ★ ★ ★ ★
"Always a tremendous experience with Hartman Brothers. I have used them for more than 25 years and gotten to know their people more like friends/family than vendors... because that's exactly how they treat their customers! Always a pleasure to deal with and their work is exceptional as a bonus. Would give them 6 Stars if it was an option."
— Scott Sproat
(Google Review)
★ ★ ★ ★ ★
"I had an excellent experience with Hartman Brothers from start to finish. After dealing with an incomplete and frustrating repair from Peterman Brothers, Hartman Brothers was a breath of fresh air. Their technician spent several hours thoroughly troubleshooting my tankless water heater, walking through the issues clearly and professionally. There was no upselling, no pressure, and no shortcuts—just honest, methodical work.
Based on their findings, I chose to upgrade to a new tankless water heater, and the decision was entirely mine. At no point did they try to push a sale or steer me toward anything unnecessary. The installation was clean, the communication was excellent, and the entire process felt transparent and trustworthy.
It’s clear why they have such a strong reputation in the Fort Wayne area. Their professionalism, responsiveness, and genuine customer‑first approach really stand out. I’m very happy with the new system and with the service I received.
"
— Cory T.
(Google Review)
★ ★ ★ ★ ★
"Great group of very intelligent people working for Hartman. They all do a wonderful job keeping everything running. Thank you"
— Nancy S.
(Google Review)
★ ★ ★ ★ ★
"Great first impression with the receptionist who answered my call after the first ring! She was friendly, professional, and genuine... The service repair technician was professional and took time to explain the repair that he recommended to the A/C unit. He fixed the unit on the spot. Not only great service, but great people too. Thank you, Hartman Brothers!"
— Stephen Vachon
(Facebook Review)
★ ★ ★ ★ ★
"We purchased our home just a few days ago and the heat was not working, and we were in single digit temps in this area. Josh, our tech, came out and checked everything out and discovered it was a programming issue on the digital thermostat. He set it correctly and heat is now working. The level of service of Hartman is phenomenal! Vickie in the office deserves a big thank you as the house was at 45 when I called and she saw to it that we were worked into their busy service request schedule."
— Judith Botts
(Google Review)
★ ★ ★ ★ ★
"Dad called for service and Hartman’s were there just a couple of hours later, found the problem and replaced the part.
I can’t say enough about their exceptional service and techs! We have used them for years and can always count on them to come through."
— Jill C.
(Facebook Review)
★ ★ ★ ★ ★
"Interviewed three companies for new HVAC install and Rick Hartman as the owner stood out in the interview process. For the installation itself, Darian and partner flawlessly executed the install. Best choice. No misunderstandings. Everything is working perfectly."
— William Rujevcan
(Google Review)
Glowing and glowering online reviews are a surefire indicator of the quality of products and services that an HVAC contractor provides, right? Well, not necessarily. Unfortunately, some unsavory vendors hire people to create false reviews for their businesses or competitors. The good news is fake online HVAC reviews have some telltale signs. Here are a few.
