★ ★ ★ ★ ★
"I had an excellent experience with Hartman Brothers from start to finish. After dealing with an incomplete and frustrating repair from Peterman Brothers, Hartman Brothers was a breath of fresh air. Their technician spent several hours thoroughly troubleshooting my tankless water heater, walking through the issues clearly and professionally. There was no upselling, no pressure, and no shortcuts—just honest, methodical work.
Based on their findings, I chose to upgrade to a new tankless water heater, and the decision was entirely mine. At no point did they try to push a sale or steer me toward anything unnecessary. The installation was clean, the communication was excellent, and the entire process felt transparent and trustworthy.
It’s clear why they have such a strong reputation in the Fort Wayne area. Their professionalism, responsiveness, and genuine customer‑first approach really stand out. I’m very happy with the new system and with the service I received.
"
— Cory T.
(Google Review)
★ ★ ★ ★ ★
"I have them complete annual maintenance on my HVAC. Excellent service. Good value. Responsive when I need them. Professional staff."
— James Cadoret
(Google Review)
★ ★ ★ ★ ★
"As usual- excellent & friendly service. I would highly recommend this company."
— Tony Pohl
(Google Review)
★ ★ ★ ★ ★
"Dad called for service and Hartman’s were there just a couple of hours later, found the problem and replaced the part.
I can’t say enough about their exceptional service and techs! We have used them for years and can always count on them to come through."
— Jill C.
(Facebook Review)
★ ★ ★ ★ ★
"Our Tech was amazing to work with, he was very patient and answered every single question that we had didn’t rush us at all. We had Hartman at our previous home, continued the service at our new home. Would highly recommend them to anyone!"
— Jerry C.
(Google Review)
★ ★ ★ ★ ★
"I've always had wonderful service from you. From you putting in my central air and heating to service I've never had any problem."
— Luv R.
(Google Review)
★ ★ ★ ★ ★
"Workers were fast, efficient, and knowledgeable."
— S. Lengerich
(Google Review)
★ ★ ★ ★ ★
"Great technician Very knowledgeable Customer service from office to field experience was great. Thanks for your help and for being so responsive"
— B. Stoller
(Google Review)
Glowing and glowering online reviews are a surefire indicator of the quality of products and services that an HVAC contractor provides, right? Well, not necessarily. Unfortunately, some unsavory vendors hire people to create false reviews for their businesses or competitors. The good news is fake online HVAC reviews have some telltale signs. Here are a few.
