★ ★ ★ ★ ★
"22 years ago Hartman's installed our furnace/AC. When the unit recently started having serious issues Hartman's tried to repair the unit, spending a few hours but the aging unit had given all it could and wouldn't stay fired after the flame sense was cleaned and the rest of the unit examined.
That tech, who's name I have unfortunately lost - possibly Jim, thoroughly explained everything during his inspection so I could relay the information to my husband.
After I discussed financing options with Hartman's for the replacement Rick Hartman cared for every detail and made the transition seamless. Our issue began on 3/10 and the replacement unit was installed on 3/14; a needed part was driven overnight to meet the installation date. Kevin and Jason from the install crew were very knowledgeable, professional and quickly fabricated a 3 in metal base for a perfect fit. This crew comes prepared! Josh set the unit air force specs 4 times until we found my personal preference. Roger Hartman came out during installation to give us our paperwork and check with the install crew. The installation was completed in 7 hrs and the crew never took a break! I would hire Hartman's any day for a red carpet customer service satisfaction experience with a company that has a great reputation, a friendly and professional crew with many years of accumulated experience, all the employees clearly work well together and have excellent knowledge and workmanship and work ethics. I highly recommend Hartman's, you won't be disappointed. They not only arrived on time but we're actually a little early!
"
— Christine B.
(Google Review)
★ ★ ★ ★ ★
"The staff is wonderful and the technicians are "top notch" at Hartman Brothers! I have used this company for the past 25+ years for all my regular maintenance checkups and repairs. I have never been disappointed with the quality of work by the Hartman Brothers service technicians. My most recent service tech was "Josh." Josh was very courteous and professional. I will continue to use Hartman Brothers for all my HVAC needs for years to come!"
— Catherine D.
(Google Review)
★ ★ ★ ★ ★
"We purchased our home just a few days ago and the heat was not working, and we were in single digit temps in this area. Josh, our tech, came out and checked everything out and discovered it was a programming issue on the digital thermostat. He set it correctly and heat is now working. The level of service of Hartman is phenomenal! Vickie in the office deserves a big thank you as the house was at 45 when I called and she saw to it that we were worked into their busy service request schedule."
— Judith Botts
(Google Review)
★ ★ ★ ★ ★
"AMAZING customer service!! My a/c went out this weekend - yes, THIS weekend the hottest weekend of the year. I called the office and they were able to have a service technician out within 5 hours. The truck was a sight for hot and sore eyes for sure.
He did a wonderful job finding and fixing the problem as quickly as possible. 10/10 highly recommend!!"
— Estela G.
(Google Review)
★ ★ ★ ★ ★
"Our AC went out and they sent someone out within a few hours and the problem was fixed quickly. With our service membership we also got a discount so the repair price was reasonable. I was very impressed with how quickly and professionally they fixed the problem especially in the middle of summer when they must get a lot of AC calls. Will definitely continue to use Hartman Bros."
— Jane Christensen
(Google Review)
★ ★ ★ ★ ★
"Just signed up for a planned service agreement to keep my AC and Furnace tuned up. Great value and great service!"
— Stefan Hartman
(Facebook Review)
★ ★ ★ ★ ★
"My husband and I were very pleased with the quality of service we received today from Caleb. He worked very hard to figure out why our furnace wasn't working. He also cleaned the coils which provided us with better air quality. We are now enjoying a cozy warm home again. Thank you Caleb for a job well done."
— Helen T.
(Google Review)
★ ★ ★ ★ ★
"Caleb was the technician who came to check out our furnace. He immediately figured out the problem. I highly recommend him"
— Han H.
(Google Review)
Boiler issues are no laughing matter in the middle of a northern Indiana cold spell; neither are the ominous noises signaling a troubled system. Use these tips to help quickly find and troubleshoot common issues so you can keep the heat pumping until professional HVAC help arrives.
