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Replacing Your System

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No Surprises

Replacing a furnace and/or air conditioner is a significant decision, and one you should go into well informed.

We’ll take you through a step-by-step, detailed, in-home process (all free) to help you determine exactly what needs replaced, and why. And we’ll provide a written, all-inclusive estimate with options to choose from. And we’ll never, ever recommend something you don’t need.

From estimate to install to permits, we take care of everything, so you won’t be surprised later.

These are the steps we take when replacing a system:

  • We confirm our arrival the day before.
  • If the job requires, it we get all building permits.
  • We organize and stage all new equipment and materials in our warehouse first. This allows us to expedite the process at your home.
  • The installation process usually takes about eight hours.
  • Back at the office, we record model and serial numbers, warranties, and service schedules to make any future service on your system faster.
  • We do all rebate paperwork so you don’t have to.
  • We’ll teach you the thermostat, how to change filters, and other aspects of maintaining your new system.
  • We’ll invite you to fill out our online customer satisfaction survey that we will actually review.
  • If applicable, and within about four weeks, you will receive the extended parts and labor guarantee paper work.
  • If applicable, the county building inspector should make a stop to inspect the installation. This is done completely on the building department’s schedule and can vary from county to county. We have no control over the timeline for when your county will inspect our installations.
  • On the one year anniversary of your installation, we’ll invite you to enroll in our Constant Comfort Maintenance Plan. This includes two seasonal maintenance tune-up service visits to keep your high-efficiency system highly efficient.

Satisfied Clients

Our Number One Goal

Flurish


★ ★ ★ ★ ★

"Great technician Very knowledgeable Customer service from office to field experience was great. Thanks for your help and for being so responsive"

— B. Stoller
(Google Review)

★ ★ ★ ★ ★

"My experience was excellent. The furnace runs very quietly and before when it would come on and I was sleeping it came on so loud it would wake me up. I'm so pleased with Hartman Brothers. My AC stopped working I thought it had something to do with my thermostat but Hartman's checked things out and found out someone turned the power off in the garage."

— Carol Perkins
(Google Review)

★ ★ ★ ★ ★

"Thank you so much for helping me out today! Called yesterday and I was the very first stop of the day. Super quick and easy! "

— Christian S.
(Google Review)

★ ★ ★ ★ ★

"The technician was knowledgeable and upon request he was nice enough to educate me on the system and it's safety features as he completed his diagnostic and service."

— Daniel Burke
(Google Review)

★ ★ ★ ★ ★

"Very happy with service. From my original phone call to the technician arriving, all were professional, helpful and friendly. Reasonable prices. I will definitely use again."

— Jackie Franze
(Google Review)

★ ★ ★ ★ ★

"I have used Hartman Brothers for many years. I have never had a problem. Top notch folks!"

— John Wiesemann
(Google Review)

★ ★ ★ ★ ★

"Always friendly. They show up within the time frame they promised. They always do a great job and inform you about all they did before leaving."

— John Gross
(Google Review)

★ ★ ★ ★ ★

"Ked was excellent, friendly from the start and extremely helpful. Because of how thorough he was, he fixed the problem but also discovered another potential problem and promptly fixed it as well."

— Casey Holt
(Google Review)

Contact Us

Call Today to Schedule with Us

Call

1 (260) 493-4402


Location

535 Green Street
New Haven, IN 46774

Email

service@hartmanbrothers.com

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