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Replacing Your System

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No Surprises

Replacing a furnace and/or air conditioner is a significant decision, and one you should go into well informed.

We’ll take you through a step-by-step, detailed, in-home process (all free) to help you determine exactly what needs replaced, and why. And we’ll provide a written, all-inclusive estimate with options to choose from. And we’ll never, ever recommend something you don’t need.

From estimate to install to permits, we take care of everything, so you won’t be surprised later.

These are the steps we take when replacing a system:

  • We confirm our arrival the day before.
  • If the job requires, it we get all building permits.
  • We organize and stage all new equipment and materials in our warehouse first. This allows us to expedite the process at your home.
  • The installation process usually takes about eight hours.
  • Back at the office, we record model and serial numbers, warranties, and service schedules to make any future service on your system faster.
  • We do all rebate paperwork so you don’t have to.
  • We’ll teach you the thermostat, how to change filters, and other aspects of maintaining your new system.
  • We’ll invite you to fill out our online customer satisfaction survey that we will actually review.
  • If applicable, and within about four weeks, you will receive the extended parts and labor guarantee paper work.
  • If applicable, the county building inspector should make a stop to inspect the installation. This is done completely on the building department’s schedule and can vary from county to county. We have no control over the timeline for when your county will inspect our installations.
  • On the one year anniversary of your installation, we’ll invite you to enroll in our Constant Comfort Maintenance Plan. This includes two seasonal maintenance tune-up service visits to keep your high-efficiency system highly efficient.

Satisfied Clients

Our Number One Goal

Flurish


★ ★ ★ ★ ★

"We've had great experiences with the whole team at Hartman Brothers, all the way from planning for our new HVAC system to having the technicians perform regular maintenance."

— Mike B.
(Google Review)

★ ★ ★ ★ ★

"The folks that work for Hartman are always the best! Very pleasant, respectful and very knowledgeable! Great experience with whoever comes!!!"

— Mary L
(Google Review)

★ ★ ★ ★ ★

"I had ample notice of arrival via text. Technician picture was provided for safety and I appreciated that. Kept a clean work area and wore shoe covers inside the house. I had questions about the maintenance plan I had purchased in advance. The technician reached out to the office and clarified for me—the office was prompt with answers and the technician was very friendly, helpful and professional. We will certainly continue to purchase the annual maintenance visits with Hartman Brothers!"

— Melanie K.
(Google Review)

★ ★ ★ ★ ★

"I have a hot water tank that's 24yr old. Brad came out to diagnose it and flush it out. Great Service! Great office staff. Great experience. I'll be calling them again!"

— Connie G.
(Google Review)

★ ★ ★ ★ ★

"Great service, as usual. Ked was prompt and he is very experienced and knowledgeable."

— Gene F.
(Google Review)

★ ★ ★ ★ ★

"Hartman Brothers are quick and on time with everything working great. They keep my furnace working very well!"

— Herbert G.
(Google Review)

★ ★ ★ ★ ★

"I have called Hartman Bros twice for problems with my home air conditioning. Both times I felt that the pricing was fair. I appreciate that they seem to start with trying to repair and not jump to replace."

— Stephanie S.
(Google Review)

★ ★ ★ ★ ★

"Jim was very efficient did an excellent job was very friendly and polite. Excellent worker. Thank you."

— Roger H.
(Google Review)

Contact Us

Call Today to Schedule with Us

Call

1 (260) 493-4402


Location

535 Green Street
New Haven, IN 46774

Email

service@hartmanbrothers.com

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