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Replacing Your System

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No Surprises

Replacing a furnace and/or air conditioner is a significant decision, and one you should go into well informed.

We’ll take you through a step-by-step, detailed, in-home process (all free) to help you determine exactly what needs replaced, and why. And we’ll provide a written, all-inclusive estimate with options to choose from. And we’ll never, ever recommend something you don’t need.

From estimate to install to permits, we take care of everything, so you won’t be surprised later.

These are the steps we take when replacing a system:

  • We confirm our arrival the day before.
  • If the job requires, it we get all building permits.
  • We organize and stage all new equipment and materials in our warehouse first. This allows us to expedite the process at your home.
  • The installation process usually takes about eight hours.
  • Back at the office, we record model and serial numbers, warranties, and service schedules to make any future service on your system faster.
  • We do all rebate paperwork so you don’t have to.
  • We’ll teach you the thermostat, how to change filters, and other aspects of maintaining your new system.
  • We’ll invite you to fill out our online customer satisfaction survey that we will actually review.
  • If applicable, and within about four weeks, you will receive the extended parts and labor guarantee paper work.
  • If applicable, the county building inspector should make a stop to inspect the installation. This is done completely on the building department’s schedule and can vary from county to county. We have no control over the timeline for when your county will inspect our installations.
  • On the one year anniversary of your installation, we’ll invite you to enroll in our Constant Comfort Maintenance Plan. This includes two seasonal maintenance tune-up service visits to keep your high-efficiency system highly efficient.

Satisfied Clients

Our Number One Goal

Flurish


★ ★ ★ ★ ★

"Professional and quick! Very pleased with how fast they arrived, and fixed the problem in quick order!"

— Dalton Hathaway
(Google Review)

★ ★ ★ ★ ★

"Hartman Brothers installed the HVAC system before we bought this home, and has always maintained it. When it was time to replace it after 32 years, we selected them to install & maintain this system as well."

— Jeff Eley
(Google Review)

★ ★ ★ ★ ★

"Our air conditioning went out today. My husband called Hartman Brothers. They were here within 30 minutes. I can’t remember the guy’s name but he was very nice and did a great job! Hopefully we won’t have any more problems but if we do, we’ll call Hartman’s."

— Arlene Crouch
(Google Review)

★ ★ ★ ★ ★

"Josh was very prompt, polite, knowledgeable, thorough, and efficient. Hartman Brothers technicians always provide excellent customer service."

— Elaine Foley
(Google Review)

★ ★ ★ ★ ★

"Fast and efficient service. Josh got right to work and fixed the problem. Called office at 1:20pm and they were right out and the problem fixed by 3:30pm"

— Catherine Franklin
(Google Review)

★ ★ ★ ★ ★

"I've used Hartman Brothers for all my HVAC needs across multiple properties and they are always responsive and timely. Dalton was my technician and demonstrated a high degree of both professionalism and helpfulness. Vicky is their jack-of-all trades office and scheduling manager. She always does a phenomenal job and makes you feel valued as a customer in every interaction. You can't go wrong with this company. Strongly recommended!"

— Spencer Lulling
(Google Review)

★ ★ ★ ★ ★

"On Saturday, my water heater spewed lots of water in the utility portion of my garage. Unfortunately, my furnace was soaked. After my call to Hartman Bros., Darian arrived within the hour and dried out the furnace and re-started it. Hartman Bros. has been servicing my heating and cooling systems for over 30 years and have always been "johnny-on-the-spot" when I have had problems. I highly recommend them."

— Nancee L.
(Google Review)

★ ★ ★ ★ ★

"Excellent service and very friendly service technician."

— Mike Hamrick
(Google Review)

Contact Us

Call Today to Schedule with Us

Call

1 (260) 493-4402


Location

535 Green Street
New Haven, IN 46774

Email

service@hartmanbrothers.com

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