Facebook
MenuShow site menu

Replacing Your System

Home > Services

No Surprises

Replacing a furnace and/or air conditioner is a significant decision, and one you should go into well informed.

We’ll take you through a step-by-step, detailed, in-home process (all free) to help you determine exactly what needs replaced, and why. And we’ll provide a written, all-inclusive estimate with options to choose from. And we’ll never, ever recommend something you don’t need.

From estimate to install to permits, we take care of everything, so you won’t be surprised later.

These are the steps we take when replacing a system:

  • We confirm our arrival the day before.
  • If the job requires, it we get all building permits.
  • We organize and stage all new equipment and materials in our warehouse first. This allows us to expedite the process at your home.
  • The installation process usually takes about eight hours.
  • Back at the office, we record model and serial numbers, warranties, and service schedules to make any future service on your system faster.
  • We do all rebate paperwork so you don’t have to.
  • We’ll teach you the thermostat, how to change filters, and other aspects of maintaining your new system.
  • We’ll invite you to fill out our online customer satisfaction survey that we will actually review.
  • If applicable, and within about four weeks, you will receive the extended parts and labor guarantee paper work.
  • If applicable, the county building inspector should make a stop to inspect the installation. This is done completely on the building department’s schedule and can vary from county to county. We have no control over the timeline for when your county will inspect our installations.
  • On the one year anniversary of your installation, we’ll invite you to enroll in our Constant Comfort Maintenance Plan. This includes two seasonal maintenance tune-up service visits to keep your high-efficiency system highly efficient.

Satisfied Clients

Our Number One Goal

Flurish


★ ★ ★ ★ ★

"Above and beyond. Hard to find people that take pride in their work. From the office to the field, this is a top notch company."

— Kurt Drummond
(Google Review)

★ ★ ★ ★ ★

"They are always fast and efficient. Never had to wait long for service. Today Brian did an outstanding job. Diagnosed the problem immediately and had the furnace up and running."

— Joy Miller-Long
(Google Review)

★ ★ ★ ★ ★

"Great service, very professional! Technicians are very experienced."

— Aaron Rumple
(Facebook Review)

★ ★ ★ ★ ★

"A technician came out to perform an annual service call on air conditioning/heat pump. He also made a minor adjustment to thermostat programming . He was prompt and efficient and discussed future maintenance regular service options."

— Judith B.
(Google Review)

★ ★ ★ ★ ★

"They were on time, cleaned up after themselves, and the quote they gave was exactly the amount charged. I would use them again and recommend them."

— Karen Watson
(Google Review)

★ ★ ★ ★ ★

"Great Heating and Air Company to work with who are always professional, courteous, fairly priced and even help in a timely manner when things break at the most inconvenient time."

— Melissa Philebaum
(Google Review)

★ ★ ★ ★ ★

"Caleb was very professional in how he handled the service. I like how messages were sent updating the arrival time."

— Lane
(Google Review)

★ ★ ★ ★ ★

"I absolutely loved the service we received from Hartman Brothers. They gave us an appointment right away, and the technician knew what our issue was based on my husband's conversation with the scheduler. As a result, he came prepared to fix our problem. The technician was also very nice and courteous. I would recommend everyone to give them a call for all your HVAC needs. Thanks Hartman for a job well done!"

— Ursula Eady
(Google Review)

Contact Us

Call Today to Schedule with Us

Call

1 (260) 493-4402


Location

535 Green Street
New Haven, IN 46774

Email

service@hartmanbrothers.com

© 2026 Hartman Brothers Heating & Air Conditioning, Inc. All Rights Reserved ®

Website Powered by Skagga Inc. Marketing   |   Terms of Use