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Replacing Your System

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No Surprises

Replacing a furnace and/or air conditioner is a significant decision, and one you should go into well informed.

We’ll take you through a step-by-step, detailed, in-home process (all free) to help you determine exactly what needs replaced, and why. And we’ll provide a written, all-inclusive estimate with options to choose from. And we’ll never, ever recommend something you don’t need.

From estimate to install to permits, we take care of everything, so you won’t be surprised later.

These are the steps we take when replacing a system:

  • We confirm our arrival the day before.
  • If the job requires, it we get all building permits.
  • We organize and stage all new equipment and materials in our warehouse first. This allows us to expedite the process at your home.
  • The installation process usually takes about eight hours.
  • Back at the office, we record model and serial numbers, warranties, and service schedules to make any future service on your system faster.
  • We do all rebate paperwork so you don’t have to.
  • We’ll teach you the thermostat, how to change filters, and other aspects of maintaining your new system.
  • We’ll invite you to fill out our online customer satisfaction survey that we will actually review.
  • If applicable, and within about four weeks, you will receive the extended parts and labor guarantee paper work.
  • If applicable, the county building inspector should make a stop to inspect the installation. This is done completely on the building department’s schedule and can vary from county to county. We have no control over the timeline for when your county will inspect our installations.
  • On the one year anniversary of your installation, we’ll invite you to enroll in our Constant Comfort Maintenance Plan. This includes two seasonal maintenance tune-up service visits to keep your high-efficiency system highly efficient.

Satisfied Clients

Our Number One Goal

Flurish


★ ★ ★ ★ ★

"My husband and I were very pleased with the quality of service we received today from Caleb. He worked very hard to figure out why our furnace wasn't working. He also cleaned the coils which provided us with better air quality. We are now enjoying a cozy warm home again. Thank you Caleb for a job well done."

— Helen T.
(Google Review)

★ ★ ★ ★ ★

"Hartman brothers are always fantastic, they have always taken care of us, Ked came over and had our heat back up and running in an hour, always friendly and courteous. Thank you for a job well done."

— Chris D.
(Google Review)

★ ★ ★ ★ ★

"Their customer service is always the best. Brad in plumbing did a great job! Highly recommend Hartman Brothers!"

— Gayla A.
(Google Review)

★ ★ ★ ★ ★

"Caleb was very courteous and thorough on his routine check-up of our heating system. Thank you."

— Ron N.
(Google Review)

★ ★ ★ ★ ★

"Hartman Brothers did a great job once again. They are always prompt, courteous and respectful. Any questions are answered and explanations are easy to understand. Thank you once again!"

— Deb W.
(Google Review)

★ ★ ★ ★ ★

"Mario was a friendly, polite technician. He answered my questions to my satisfaction. In my opinion, he fits the profile of all technicians from Hartman’s who we have dealt with— friendly but always professional."

— Sandra H.
(Google Review)

★ ★ ★ ★ ★

"Same good service over several years. Because Hartman's takes care of my furnace every year, there were no problems."

— James C.
(Google Review)

★ ★ ★ ★ ★

"The best place to use and work with. Also, Mario, is the kindest and best technician we have had since we have been using Hartmans!"

— Kristen R.
(Google Review)

Contact Us

Call Today to Schedule with Us

Call

1 (260) 493-4402


Location

535 Green Street
New Haven, IN 46774

Email

service@hartmanbrothers.com

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