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Replacing Your System

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No Surprises

Replacing a furnace and/or air conditioner is a significant decision, and one you should go into well informed.

We’ll take you through a step-by-step, detailed, in-home process (all free) to help you determine exactly what needs replaced, and why. And we’ll provide a written, all-inclusive estimate with options to choose from. And we’ll never, ever recommend something you don’t need.

From estimate to install to permits, we take care of everything, so you won’t be surprised later.

These are the steps we take when replacing a system:

  • We confirm our arrival the day before.
  • If the job requires, it we get all building permits.
  • We organize and stage all new equipment and materials in our warehouse first. This allows us to expedite the process at your home.
  • The installation process usually takes about eight hours.
  • Back at the office, we record model and serial numbers, warranties, and service schedules to make any future service on your system faster.
  • We do all rebate paperwork so you don’t have to.
  • We’ll teach you the thermostat, how to change filters, and other aspects of maintaining your new system.
  • We’ll invite you to fill out our online customer satisfaction survey that we will actually review.
  • If applicable, and within about four weeks, you will receive the extended parts and labor guarantee paper work.
  • If applicable, the county building inspector should make a stop to inspect the installation. This is done completely on the building department’s schedule and can vary from county to county. We have no control over the timeline for when your county will inspect our installations.
  • On the one year anniversary of your installation, we’ll invite you to enroll in our Constant Comfort Maintenance Plan. This includes two seasonal maintenance tune-up service visits to keep your high-efficiency system highly efficient.

Satisfied Clients

Our Number One Goal

Flurish


★ ★ ★ ★ ★

"Hartman Brothers are quick and on time with everything working great. They keep my furnace working very well!"

— Herbert G.
(Google Review)

★ ★ ★ ★ ★

"Very happy with service. From my original phone call to the technician arriving, all were professional, helpful and friendly. Reasonable prices. I will definitely use again."

— Jackie Franze
(Google Review)

★ ★ ★ ★ ★

"Brian showed me what was wrong with my air conditioning unit and explained everything so I could understand. He spoke to Vicki at the office regarding a needed part that would have to be ordered. They could have slapped a generic part on, but it would have only been a short-term fix. Instead of taking the easy way out, they are getting the part made for my unit so it will stay fixed, and they are coming back to finish the job as soon as they have the part. Hartman Brothers is ethical, knowledgeable, friendly, and they do the job right! I highly recommend them!"

— Kris De
(Google Review)

★ ★ ★ ★ ★

"Very nice people and reasonably priced and such nice service techs would recommend to anyone."

— Vicky S.
(Google Review)

★ ★ ★ ★ ★

"Caleb was very courteous and thorough on his routine check-up of our heating system. Thank you."

— Ron N.
(Google Review)

★ ★ ★ ★ ★

"Caleb went above and beyond in listening to our problem and delivering exceptional service. He was meticulous in his work and extremely thorough. Based on first impressions, we believe Hartman Brothers will be our HVAC provider moving forward."

— Gary S.
(Google Review)

★ ★ ★ ★ ★

"The staff is wonderful and the technicians are "top notch" at Hartman Brothers! I have used this company for the past 25+ years for all my regular maintenance checkups and repairs. I have never been disappointed with the quality of work by the Hartman Brothers service technicians. My most recent service tech was "Josh." Josh was very courteous and professional. I will continue to use Hartman Brothers for all my HVAC needs for years to come!"

— Catherine D.
(Google Review)

★ ★ ★ ★ ★

"Caleb was very professional in how he handled the service. I like how messages were sent updating the arrival time."

— Lane
(Google Review)

Contact Us

Call Today to Schedule with Us

Call

1 (260) 493-4402


Location

535 Green Street
New Haven, IN 46774

Email

service@hartmanbrothers.com

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