Facebook
MenuShow site menu

Replacing Your System

Home > Services

No Surprises

Replacing a furnace and/or air conditioner is a significant decision, and one you should go into well informed.

We’ll take you through a step-by-step, detailed, in-home process (all free) to help you determine exactly what needs replaced, and why. And we’ll provide a written, all-inclusive estimate with options to choose from. And we’ll never, ever recommend something you don’t need.

From estimate to install to permits, we take care of everything, so you won’t be surprised later.

These are the steps we take when replacing a system:

  • We confirm our arrival the day before.
  • If the job requires, it we get all building permits.
  • We organize and stage all new equipment and materials in our warehouse first. This allows us to expedite the process at your home.
  • The installation process usually takes about eight hours.
  • Back at the office, we record model and serial numbers, warranties, and service schedules to make any future service on your system faster.
  • We do all rebate paperwork so you don’t have to.
  • We’ll teach you the thermostat, how to change filters, and other aspects of maintaining your new system.
  • We’ll invite you to fill out our online customer satisfaction survey that we will actually review.
  • If applicable, and within about four weeks, you will receive the extended parts and labor guarantee paper work.
  • If applicable, the county building inspector should make a stop to inspect the installation. This is done completely on the building department’s schedule and can vary from county to county. We have no control over the timeline for when your county will inspect our installations.
  • On the one year anniversary of your installation, we’ll invite you to enroll in our Constant Comfort Maintenance Plan. This includes two seasonal maintenance tune-up service visits to keep your high-efficiency system highly efficient.

Satisfied Clients

Our Number One Goal

Flurish


★ ★ ★ ★ ★

"Great pleasant staff from the initial phone call to the service tech! Friendly, knowledgeable, and conscientious."

— Kimberly B.
(Google Review)

★ ★ ★ ★ ★

"AMAZING customer service!! My a/c went out this weekend - yes, THIS weekend the hottest weekend of the year. I called the office and they were able to have a service technician out within 5 hours. The truck was a sight for hot and sore eyes for sure. He did a wonderful job finding and fixing the problem as quickly as possible. 10/10 highly recommend!!"

— Estela G.
(Google Review)

★ ★ ★ ★ ★

"Hartman Brothers have been our go to for three years now. They are professional, friendly and on time. Their communication is top notch. I know when they are showing up, or if they are going to be delayed. No guess work with these guys! Highly recommend."

— Heather S.
(Google Review)

★ ★ ★ ★ ★

"Our AC went out and they sent someone out within a few hours and the problem was fixed quickly. With our service membership we also got a discount so the repair price was reasonable. I was very impressed with how quickly and professionally they fixed the problem especially in the middle of summer when they must get a lot of AC calls. Will definitely continue to use Hartman Bros."

— Jane Christensen
(Google Review)

★ ★ ★ ★ ★

"Great service ontime for my appt Gentleman was very friendly. He was very informative on what's going on with my unit. And I was happy with my experience with the company"

— Kendra Wetzel
(Google Review)

★ ★ ★ ★ ★

"Service was timely and the techs were professional and pleasant. There was a hitch but it was taken care of quickly. I recommend this company."

— W. Blume
(Google Review)

★ ★ ★ ★ ★

"Always a tremendous experience with Hartman Brothers. I have used them for more than 25 years and gotten to know their people more like friends/family than vendors... because that's exactly how they treat their customers! Always a pleasure to deal with and their work is exceptional as a bonus. Would give them 6 Stars if it was an option."

— Scott S.
(Google Review)

★ ★ ★ ★ ★

"Brian was very personable, explained everything he did and even wore booties so my carpet stayed clean! Hartman family & staff have always been wonderful Thank you!"

— Joy Panagiotou
(Google Review)

Contact Us

Call Today to Schedule with Us

Call

1 (260) 493-4402


Location

535 Green Street
New Haven, IN 46774

Email

service@hartmanbrothers.com

© 2026 Hartman Brothers Heating & Air Conditioning, Inc. All Rights Reserved ®

Website Powered by Skagga Inc. Marketing   |   Terms of Use