Facebook
MenuShow site menu

Replacing Your System

Home > Services

No Surprises

Replacing a furnace and/or air conditioner is a significant decision, and one you should go into well informed.

We’ll take you through a step-by-step, detailed, in-home process (all free) to help you determine exactly what needs replaced, and why. And we’ll provide a written, all-inclusive estimate with options to choose from. And we’ll never, ever recommend something you don’t need.

From estimate to install to permits, we take care of everything, so you won’t be surprised later.

These are the steps we take when replacing a system:

  • We confirm our arrival the day before.
  • If the job requires, it we get all building permits.
  • We organize and stage all new equipment and materials in our warehouse first. This allows us to expedite the process at your home.
  • The installation process usually takes about eight hours.
  • Back at the office, we record model and serial numbers, warranties, and service schedules to make any future service on your system faster.
  • We do all rebate paperwork so you don’t have to.
  • We’ll teach you the thermostat, how to change filters, and other aspects of maintaining your new system.
  • We’ll invite you to fill out our online customer satisfaction survey that we will actually review.
  • If applicable, and within about four weeks, you will receive the extended parts and labor guarantee paper work.
  • If applicable, the county building inspector should make a stop to inspect the installation. This is done completely on the building department’s schedule and can vary from county to county. We have no control over the timeline for when your county will inspect our installations.
  • On the one year anniversary of your installation, we’ll invite you to enroll in our Constant Comfort Maintenance Plan. This includes two seasonal maintenance tune-up service visits to keep your high-efficiency system highly efficient.

Satisfied Clients

Our Number One Goal

Flurish


★ ★ ★ ★ ★

"Wonderful experience. The service technician was very polite and explained everything very clearly so glad I had them service my furnace."

— Mic Garcia
(Google Review)

★ ★ ★ ★ ★

"Serviceman on time, friendly, polite, professional. I will recommend Hartman Bros. To anyone who asks if I know good company for heating/ac. Very glad I chose them."

— Patricia Stine
(Google Review)

★ ★ ★ ★ ★

"Josh at Hartman Brothers did a good job. He quickly figured out the problem and got it fixed for 1/3 the cost I was expecting! He did not "find" problems or try to get us to upgrade, just did exactly what we needed him to do. I would strongly recommend calling Hartman Brothers for installing or repairing your AC/Heating!"

— James S.
(Google Review)

★ ★ ★ ★ ★

"Josh was very courteous and professional. He took the time to explain to me and show me what was going on inside the furnace. I felt really bad that we needed to call him out on a Sunday but with the inside of the furnace iced up our air just wasnt working and he got us up and running in no time"

— Dorothy Poling
(Google Review)

★ ★ ★ ★ ★

"Fast and efficient service. Josh got right to work and fixed the problem. Called office at 1:20pm and they were right out and the problem fixed by 3:30pm"

— Catherine Franklin
(Google Review)

★ ★ ★ ★ ★

"We've been using Hartman Brothers for many years to service our personal residence and also our church building. They are very friendly, professional, and reliable!"

— Dave W.
(Google Review)

★ ★ ★ ★ ★

"Love these people! We bought a brand new furnace and ac a year ago. For some crazy reason something happened to the ac Sunday when it was 91 degrees . I had a service guy here Sunday and Monday... Vicky was fabulous through it all and the guys were wonderful. They ended up working after hours and got it all fixed... Thank you from the bottom of my heart and my puppies. We're cool again!!"

— Fonda M Jones-Soards
(Facebook Review)

★ ★ ★ ★ ★

"Very friendly and quick service, even on short notice. We will be able to sleep comfortably tonight with our fixed air conditioner! Thank you, Hartman Brothers!"

— Brittany Grote
(Facebook Review)

Contact Us

Call Today to Schedule with Us

Call

1 (260) 493-4402


Location

535 Green Street
New Haven, IN 46774

Email

service@hartmanbrothers.com

© 2026 Hartman Brothers Heating & Air Conditioning, Inc. All Rights Reserved ®

Website Powered by Skagga Inc. Marketing   |   Terms of Use