Facebook
MenuShow site menu

Replacing Your System

Home > Services

No Surprises

Replacing a furnace and/or air conditioner is a significant decision, and one you should go into well informed.

We’ll take you through a step-by-step, detailed, in-home process (all free) to help you determine exactly what needs replaced, and why. And we’ll provide a written, all-inclusive estimate with options to choose from. And we’ll never, ever recommend something you don’t need.

From estimate to install to permits, we take care of everything, so you won’t be surprised later.

These are the steps we take when replacing a system:

  • We confirm our arrival the day before.
  • If the job requires, it we get all building permits.
  • We organize and stage all new equipment and materials in our warehouse first. This allows us to expedite the process at your home.
  • The installation process usually takes about eight hours.
  • Back at the office, we record model and serial numbers, warranties, and service schedules to make any future service on your system faster.
  • We do all rebate paperwork so you don’t have to.
  • We’ll teach you the thermostat, how to change filters, and other aspects of maintaining your new system.
  • We’ll invite you to fill out our online customer satisfaction survey that we will actually review.
  • If applicable, and within about four weeks, you will receive the extended parts and labor guarantee paper work.
  • If applicable, the county building inspector should make a stop to inspect the installation. This is done completely on the building department’s schedule and can vary from county to county. We have no control over the timeline for when your county will inspect our installations.
  • On the one year anniversary of your installation, we’ll invite you to enroll in our Constant Comfort Maintenance Plan. This includes two seasonal maintenance tune-up service visits to keep your high-efficiency system highly efficient.

Satisfied Clients

Our Number One Goal

Flurish


★ ★ ★ ★ ★

"Our AC went out and they sent someone out within a few hours and the problem was fixed quickly. With our service membership we also got a discount so the repair price was reasonable. I was very impressed with how quickly and professionally they fixed the problem especially in the middle of summer when they must get a lot of AC calls. Will definitely continue to use Hartman Bros."

— Jane Christensen
(Google Review)

★ ★ ★ ★ ★

"Have used this company for many years, always excellent service."

— Charlene F.
(Google Review)

★ ★ ★ ★ ★

"Hartman Bros provides professional service always, all weather. My family has used them for more than 16 years - installation, repair and maintenance of air conditioning and furnace. Today (and always) Josh was on time, knowledgeable, professional and kind. Thank you again!"

— S. Harper
(Google Review)

★ ★ ★ ★ ★

"Interviewed three companies for new HVAC install and Rick Hartman as the owner stood out in the interview process. For the installation itself, Darian and partner flawlessly executed the install. Best choice. No misunderstandings. Everything is working perfectly."

— William Rujevcan
(Google Review)

★ ★ ★ ★ ★

"AMAZING customer service!! My a/c went out this weekend - yes, THIS weekend the hottest weekend of the year. I called the office and they were able to have a service technician out within 5 hours. The truck was a sight for hot and sore eyes for sure. He did a wonderful job finding and fixing the problem as quickly as possible. 10/10 highly recommend!!"

— Estela G.
(Google Review)

★ ★ ★ ★ ★

"Professional and quick! Very pleased with how fast they arrived, and fixed the problem in quick order!"

— Dalton Hathaway
(Google Review)

★ ★ ★ ★ ★

"The serviceman was on time, did a very thorough job, and helped me with a couple of other small issues with the thermostat and A/C at the same time."

— Lynn P.
(Google Review)

★ ★ ★ ★ ★

"Our Sunday started with the air-conditioner not cooling our home. Monday same thing but not sure if it just couldnt keep up with the high temps. Tuesday decided to call Hartmans heating & Air Conditioning Very. Busy but said they would send a tec out on Thursday. Tec came we talked and he went to work to find the problem, We need a new start up switch , it was installed and after all his checking he gave us a smile and said we are back with the air conditioning working,, We have been with Hartmans for many years and are always so grateful, thankful for their help. Give them a calll."

— Randy L.
(Google Review)

Contact Us

Call Today to Schedule with Us

Call

1 (260) 493-4402


Location

535 Green Street
New Haven, IN 46774

Email

service@hartmanbrothers.com

© 2026 Hartman Brothers Heating & Air Conditioning, Inc. All Rights Reserved ®

Website Powered by Skagga Inc. Marketing   |   Terms of Use