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Replacing Your System

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No Surprises

Replacing a furnace and/or air conditioner is a significant decision, and one you should go into well informed.

We’ll take you through a step-by-step, detailed, in-home process (all free) to help you determine exactly what needs replaced, and why. And we’ll provide a written, all-inclusive estimate with options to choose from. And we’ll never, ever recommend something you don’t need.

From estimate to install to permits, we take care of everything, so you won’t be surprised later.

These are the steps we take when replacing a system:

  • We confirm our arrival the day before.
  • If the job requires, it we get all building permits.
  • We organize and stage all new equipment and materials in our warehouse first. This allows us to expedite the process at your home.
  • The installation process usually takes about eight hours.
  • Back at the office, we record model and serial numbers, warranties, and service schedules to make any future service on your system faster.
  • We do all rebate paperwork so you don’t have to.
  • We’ll teach you the thermostat, how to change filters, and other aspects of maintaining your new system.
  • We’ll invite you to fill out our online customer satisfaction survey that we will actually review.
  • If applicable, and within about four weeks, you will receive the extended parts and labor guarantee paper work.
  • If applicable, the county building inspector should make a stop to inspect the installation. This is done completely on the building department’s schedule and can vary from county to county. We have no control over the timeline for when your county will inspect our installations.
  • On the one year anniversary of your installation, we’ll invite you to enroll in our Constant Comfort Maintenance Plan. This includes two seasonal maintenance tune-up service visits to keep your high-efficiency system highly efficient.

Satisfied Clients

Our Number One Goal

Flurish


★ ★ ★ ★ ★

"Mario was a friendly, polite technician. He answered my questions to my satisfaction. In my opinion, he fits the profile of all technicians from Hartman’s who we have dealt with— friendly but always professional."

— Sandra H.
(Google Review)

★ ★ ★ ★ ★

"Fast and efficient service. Josh got right to work and fixed the problem. Called office at 1:20pm and they were right out and the problem fixed by 3:30pm"

— Catherine Franklin
(Google Review)

★ ★ ★ ★ ★

"Ked was my "usual" service tech for many years. He was always friendly & kind...and didn't mind letting my big dog say hi. He was always professional and efficient. I liked having the piece of mind in knowing my HVAC needs are met & running well. I have used their maintenance plan for many years now, and haven't been disappointed. Well, Caleb didn't disappoint either. He loved my "big boy" and had a great sense of humor. He was very thorough in servicing my air conditioner. I feel I get my money's worth from my maintenance plan each year. I love when they say, "Everything looks good, no problems. See you in the Fall.""

— Donna D.
(Google Review)

★ ★ ★ ★ ★

"Hartman Brothers service technician Ked Snyder was excellent. He serviced my air conditioning unit finding a leak without too much trouble. I give him five stars!"

— Donald P.
(Google Review)

★ ★ ★ ★ ★

"Always professional, courteous, thorough and explains everything"

— Ken W.
(Google Review)

★ ★ ★ ★ ★

"Hartman Brothers Heating & Air have once again outdone themselves. Their expertise in servicing my HVAC was remarkable. Their skill and professionalism were clear in their workmanship. They arrived punctually, armed with an extensive knowledge base that was clearly reflected in their approach. The outcome? All my units are operating like well-oiled machines. I highly recommend their services for anyone in need of superior quality work."

— Heather Shively
(Google Review)

★ ★ ★ ★ ★

"I had ample notice of arrival via text. Technician picture was provided for safety and I appreciated that. Kept a clean work area and wore shoe covers inside the house. I had questions about the maintenance plan I had purchased in advance. The technician reached out to the office and clarified for me—the office was prompt with answers and the technician was very friendly, helpful and professional. We will certainly continue to purchase the annual maintenance visits with Hartman Brothers!"

— Melanie K.
(Google Review)

★ ★ ★ ★ ★

"We didn't have to wait long for them to respond to our call. They fixed the problem, explained to us what happened, and explained to us what to do if the issue should occur again. Also, they have great customer service. We will definitely use them in the future if needed."

— John Kravec
(Google Review)

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