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Replacing Your System

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No Surprises

Replacing a furnace and/or air conditioner is a significant decision, and one you should go into well informed.

We’ll take you through a step-by-step, detailed, in-home process (all free) to help you determine exactly what needs replaced, and why. And we’ll provide a written, all-inclusive estimate with options to choose from. And we’ll never, ever recommend something you don’t need.

From estimate to install to permits, we take care of everything, so you won’t be surprised later.

These are the steps we take when replacing a system:

  • We confirm our arrival the day before.
  • If the job requires, it we get all building permits.
  • We organize and stage all new equipment and materials in our warehouse first. This allows us to expedite the process at your home.
  • The installation process usually takes about eight hours.
  • Back at the office, we record model and serial numbers, warranties, and service schedules to make any future service on your system faster.
  • We do all rebate paperwork so you don’t have to.
  • We’ll teach you the thermostat, how to change filters, and other aspects of maintaining your new system.
  • We’ll invite you to fill out our online customer satisfaction survey that we will actually review.
  • If applicable, and within about four weeks, you will receive the extended parts and labor guarantee paper work.
  • If applicable, the county building inspector should make a stop to inspect the installation. This is done completely on the building department’s schedule and can vary from county to county. We have no control over the timeline for when your county will inspect our installations.
  • On the one year anniversary of your installation, we’ll invite you to enroll in our Constant Comfort Maintenance Plan. This includes two seasonal maintenance tune-up service visits to keep your high-efficiency system highly efficient.

Satisfied Clients

Our Number One Goal

Flurish


★ ★ ★ ★ ★

"Came home from work to find that my furnace wasn't working. Since the temperatures were extremely mild for November, I just left a message for them to call me the next day. Received a call by 7:25 am and told that the repair man would be there in approximately a half hour. He was at my house by 8:30 and he had it back running within 45 minutes. He went the extra step and made sure that there was no other possible issues before he left. I'd recommend Hartman Brothers Heating to anyone, they are courteous, reliable, knowledgeable and won't gouge you like some companies."

— Renee Collins
(Google Review)

★ ★ ★ ★ ★

"Our technician arrived as scheduled, was courteous at the door and asked if it was OK to come into the house, after which he put his booties over his work shoes. He (I wish I knew his name) seemed to complete his tasks efficiently, cleaned up his workspace and gave a thorough rendition of the condition of our AC unit. I appreciated his work and glad that we had the service contract. Great Job!"

— Michael R.
(Google Review)

★ ★ ★ ★ ★

"Ked Snyder is an excellent representative for Hartman Brothers. He is couteous, thorough and professional. Very Satisfied with your service and Highly Recommend it!"

— Greg Andrews
(Google Review)

★ ★ ★ ★ ★

"They were on time, cleaned up after themselves, and the quote they gave was exactly the amount charged. I would use them again and recommend them."

— Karen Watson
(Google Review)

★ ★ ★ ★ ★

"I have them complete annual maintenance on my HVAC. Excellent service. Good value. Responsive when I need them. Professional staff."

— James Cadoret
(Google Review)

★ ★ ★ ★ ★

"Josh was very prompt, polite, knowledgeable, thorough, and efficient. Hartman Brothers technicians always provide excellent customer service."

— Elaine Foley
(Google Review)

★ ★ ★ ★ ★

"A technician came out to perform an annual service call on air conditioning/heat pump. He also made a minor adjustment to thermostat programming . He was prompt and efficient and discussed future maintenance regular service options."

— Judith B.
(Google Review)

★ ★ ★ ★ ★

"Great group of very intelligent people working for Hartman. They all do a wonderful job keeping everything running. Thank you"

— Nancy S.
(Google Review)

Contact Us

Call Today to Schedule with Us

Call

1 (260) 493-4402


Location

535 Green Street
New Haven, IN 46774

Email

service@hartmanbrothers.com

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