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Replacing Your System

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No Surprises

Replacing a furnace and/or air conditioner is a significant decision, and one you should go into well informed.

We’ll take you through a step-by-step, detailed, in-home process (all free) to help you determine exactly what needs replaced, and why. And we’ll provide a written, all-inclusive estimate with options to choose from. And we’ll never, ever recommend something you don’t need.

From estimate to install to permits, we take care of everything, so you won’t be surprised later.

These are the steps we take when replacing a system:

  • We confirm our arrival the day before.
  • If the job requires, it we get all building permits.
  • We organize and stage all new equipment and materials in our warehouse first. This allows us to expedite the process at your home.
  • The installation process usually takes about eight hours.
  • Back at the office, we record model and serial numbers, warranties, and service schedules to make any future service on your system faster.
  • We do all rebate paperwork so you don’t have to.
  • We’ll teach you the thermostat, how to change filters, and other aspects of maintaining your new system.
  • We’ll invite you to fill out our online customer satisfaction survey that we will actually review.
  • If applicable, and within about four weeks, you will receive the extended parts and labor guarantee paper work.
  • If applicable, the county building inspector should make a stop to inspect the installation. This is done completely on the building department’s schedule and can vary from county to county. We have no control over the timeline for when your county will inspect our installations.
  • On the one year anniversary of your installation, we’ll invite you to enroll in our Constant Comfort Maintenance Plan. This includes two seasonal maintenance tune-up service visits to keep your high-efficiency system highly efficient.

Satisfied Clients

Our Number One Goal

Flurish


★ ★ ★ ★ ★

"Excellent same-day service!"

— Larry A.
(Google Review)

★ ★ ★ ★ ★

"Ked was excellent, friendly from the start and extremely helpful. Because of how thorough he was, he fixed the problem but also discovered another potential problem and promptly fixed it as well."

— Casey Holt
(Google Review)

★ ★ ★ ★ ★

"Great Heating and Air Company to work with who are always professional, courteous, fairly priced and even help in a timely manner when things break at the most inconvenient time."

— Melissa Philebaum
(Google Review)

★ ★ ★ ★ ★

"We could not be happier with our service, estimate for a new system and most of all offering to but coolant in the system to give us AC until new system is installed."

— Lanna Benjamin
(Google Review)

★ ★ ★ ★ ★

"Caleb was very courteous and thorough on his routine check-up of our heating system. Thank you."

— Ron N.
(Google Review)

★ ★ ★ ★ ★

"We purchased our home just a few days ago and the heat was not working, and we were in single digit temps in this area. Josh, our tech, came out and checked everything out and discovered it was a programming issue on the digital thermostat. He set it correctly and heat is now working. The level of service of Hartman is phenomenal! Vickie in the office deserves a big thank you as the house was at 45 when I called and she saw to it that we were worked into their busy service request schedule."

— Judith Botts
(Google Review)

★ ★ ★ ★ ★

"Caleb serviced our system for the annual spring checkup. He was professional, polite and gave us pointers on the system."

— Diane D.
(Google Review)

★ ★ ★ ★ ★

"I have them complete annual maintenance on my HVAC. Excellent service. Good value. Responsive when I need them. Professional staff."

— James Cadoret
(Google Review)

Contact Us

Call Today to Schedule with Us

Call

1 (260) 493-4402


Location

535 Green Street
New Haven, IN 46774

Email

service@hartmanbrothers.com

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