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Replacing Your System

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No Surprises

Replacing a furnace and/or air conditioner is a significant decision, and one you should go into well informed.

We’ll take you through a step-by-step, detailed, in-home process (all free) to help you determine exactly what needs replaced, and why. And we’ll provide a written, all-inclusive estimate with options to choose from. And we’ll never, ever recommend something you don’t need.

From estimate to install to permits, we take care of everything, so you won’t be surprised later.

These are the steps we take when replacing a system:

  • We confirm our arrival the day before.
  • If the job requires, it we get all building permits.
  • We organize and stage all new equipment and materials in our warehouse first. This allows us to expedite the process at your home.
  • The installation process usually takes about eight hours.
  • Back at the office, we record model and serial numbers, warranties, and service schedules to make any future service on your system faster.
  • We do all rebate paperwork so you don’t have to.
  • We’ll teach you the thermostat, how to change filters, and other aspects of maintaining your new system.
  • We’ll invite you to fill out our online customer satisfaction survey that we will actually review.
  • If applicable, and within about four weeks, you will receive the extended parts and labor guarantee paper work.
  • If applicable, the county building inspector should make a stop to inspect the installation. This is done completely on the building department’s schedule and can vary from county to county. We have no control over the timeline for when your county will inspect our installations.
  • On the one year anniversary of your installation, we’ll invite you to enroll in our Constant Comfort Maintenance Plan. This includes two seasonal maintenance tune-up service visits to keep your high-efficiency system highly efficient.

Satisfied Clients

Our Number One Goal

Flurish


★ ★ ★ ★ ★

"Fast and efficient service. Josh got right to work and fixed the problem. Called office at 1:20pm and they were right out and the problem fixed by 3:30pm"

— Catherine Franklin
(Google Review)

★ ★ ★ ★ ★

"Tech was polite, professional, knowledgeable and worked quickly to resolve the issue with my furnace. I inquired about the root cause of this recurring problem and he kindly explained what was occurring to prevent the furnace from igniting, and what he had done to resolve the current issue, which I appreciated very much! As always, I remain a happy Hartman Bros. customer!"

— Judith Vincenski
(Google Review)

★ ★ ★ ★ ★

"Had to call to have our furnace checked out since it stopped working. Called Hartman Brothers at 8:00 a.m. on a Friday and they had someone come to the house that same day. The service Tech was outstanding and delivered great customer service. He explained what he did and had s fixed in less than an hour! Highly recommend Hartman Brothers!"

— Rhonda R.
(Google Review)

★ ★ ★ ★ ★

"Always great services. Highly recommend"

— Robert B.
(Google Review)

★ ★ ★ ★ ★

"Hartman Bros does a good job They installed my Lenox system and maintain it every year. They have always been responsive and professional. I will use them for my next system."

— Judy Gleason
(Google Review)

★ ★ ★ ★ ★

"Very polite and fast. in and out in less than an hour."

— Edgar T.
(Google Review)

★ ★ ★ ★ ★

"Caleb was very courteous and thorough on his routine check-up of our heating system. Thank you."

— Ron N.
(Google Review)

★ ★ ★ ★ ★

"Just had a complete system put in - Duct Work, A/C and Furnace. These guys are amazing, they clean up as they go and so knowledgeable and very efficient. Highly Recommended!! Thank you Rick, Darren Brandon and Brad - You guys Rock!!"

— Lisa B.
(Google Review)

Contact Us

Call Today to Schedule with Us

Call

1 (260) 493-4402


Location

535 Green Street
New Haven, IN 46774

Email

service@hartmanbrothers.com

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