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Replacing Your System

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No Surprises

Replacing a furnace and/or air conditioner is a significant decision, and one you should go into well informed.

We’ll take you through a step-by-step, detailed, in-home process (all free) to help you determine exactly what needs replaced, and why. And we’ll provide a written, all-inclusive estimate with options to choose from. And we’ll never, ever recommend something you don’t need.

From estimate to install to permits, we take care of everything, so you won’t be surprised later.

These are the steps we take when replacing a system:

  • We confirm our arrival the day before.
  • If the job requires, it we get all building permits.
  • We organize and stage all new equipment and materials in our warehouse first. This allows us to expedite the process at your home.
  • The installation process usually takes about eight hours.
  • Back at the office, we record model and serial numbers, warranties, and service schedules to make any future service on your system faster.
  • We do all rebate paperwork so you don’t have to.
  • We’ll teach you the thermostat, how to change filters, and other aspects of maintaining your new system.
  • We’ll invite you to fill out our online customer satisfaction survey that we will actually review.
  • If applicable, and within about four weeks, you will receive the extended parts and labor guarantee paper work.
  • If applicable, the county building inspector should make a stop to inspect the installation. This is done completely on the building department’s schedule and can vary from county to county. We have no control over the timeline for when your county will inspect our installations.
  • On the one year anniversary of your installation, we’ll invite you to enroll in our Constant Comfort Maintenance Plan. This includes two seasonal maintenance tune-up service visits to keep your high-efficiency system highly efficient.

Satisfied Clients

Our Number One Goal

Flurish


★ ★ ★ ★ ★

"Very happy with service. From my original phone call to the technician arriving, all were professional, helpful and friendly. Reasonable prices. I will definitely use again."

— Jackie Franze
(Google Review)

★ ★ ★ ★ ★

"Excellent professional service by Brian…detailed cleaning of outdoor air conditioner unit..checked electrical components.. changed batteries in thermostat!"

— Ramona H.
(Google Review)

★ ★ ★ ★ ★

"They always let me know when they are on the way and were on time - actually early! Always friendly and professional."

— Joan G.
(Google Review)

★ ★ ★ ★ ★

"A technician came out to perform an annual service call on air conditioning/heat pump. He also made a minor adjustment to thermostat programming . He was prompt and efficient and discussed future maintenance regular service options."

— Judith Botts
(Google Review)

★ ★ ★ ★ ★

"Fast and efficient service. Josh got right to work and fixed the problem. Called office at 1:20pm and they were right out and the problem fixed by 3:30pm"

— Catherine Franklin
(Google Review)

★ ★ ★ ★ ★

"Very happy and COOL now. Caleb was super nice and seemed very knowledgeable!!! We still have a problem, but he got us up and running for the weekend after a long week of 90 degrees in our house. Hoping they send Caleb back on Monday to finish the job."

— Deb
(Google Review)

★ ★ ★ ★ ★

"Fast, professional, and friendly. Love this company!"

— Iana K.
(Google Review)

★ ★ ★ ★ ★

"Hartman Brothers has always given me great service. I feel comfortable knowing they are taking care of my heating and ac needs. Everyone is responsible, and I am very comfortable with all of the techs taking care of my maintenance even when I'm not home."

— Shelly K.
(Google Review)

Contact Us

Call Today to Schedule with Us

Call

1 (260) 493-4402


Location

535 Green Street
New Haven, IN 46774

Email

service@hartmanbrothers.com

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