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Replacing Your System

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No Surprises

Replacing a furnace and/or air conditioner is a significant decision, and one you should go into well informed.

We’ll take you through a step-by-step, detailed, in-home process (all free) to help you determine exactly what needs replaced, and why. And we’ll provide a written, all-inclusive estimate with options to choose from. And we’ll never, ever recommend something you don’t need.

From estimate to install to permits, we take care of everything, so you won’t be surprised later.

These are the steps we take when replacing a system:

  • We confirm our arrival the day before.
  • If the job requires, it we get all building permits.
  • We organize and stage all new equipment and materials in our warehouse first. This allows us to expedite the process at your home.
  • The installation process usually takes about eight hours.
  • Back at the office, we record model and serial numbers, warranties, and service schedules to make any future service on your system faster.
  • We do all rebate paperwork so you don’t have to.
  • We’ll teach you the thermostat, how to change filters, and other aspects of maintaining your new system.
  • We’ll invite you to fill out our online customer satisfaction survey that we will actually review.
  • If applicable, and within about four weeks, you will receive the extended parts and labor guarantee paper work.
  • If applicable, the county building inspector should make a stop to inspect the installation. This is done completely on the building department’s schedule and can vary from county to county. We have no control over the timeline for when your county will inspect our installations.
  • On the one year anniversary of your installation, we’ll invite you to enroll in our Constant Comfort Maintenance Plan. This includes two seasonal maintenance tune-up service visits to keep your high-efficiency system highly efficient.

Satisfied Clients

Our Number One Goal

Flurish


★ ★ ★ ★ ★

"Great local company! Always on time and thorough in their service. Plus, just plain nice people."

— Donna R.
(Google Review)

★ ★ ★ ★ ★

"Caleb did a great job. He is thorough and answered all of my questions."

— Rodney H.
(Google Review)

★ ★ ★ ★ ★

"Hartman Brothers responded within hours of our furnace going out and gave us several options. They are always courteous and knowledgeable. We have done business with them for 20+ years."

— Mindy Meyer
(Google Review)

★ ★ ★ ★ ★

"I've used Hartman Brothers for all my HVAC needs across multiple properties and they are always responsive and timely. Dalton was my technician and demonstrated a high degree of both professionalism and helpfulness. Vicky is their jack-of-all trades office and scheduling manager. She always does a phenomenal job and makes you feel valued as a customer in every interaction. You can't go wrong with this company. Strongly recommended!"

— Spencer Lulling
(Google Review)

★ ★ ★ ★ ★

"The serviceman was on time, did a very thorough job, and helped me with a couple of other small issues with the thermostat and A/C at the same time."

— Lynn P.
(Google Review)

★ ★ ★ ★ ★

"Technician did an extremely thorough job during our annual HVAC check. He was friendly, efficient, and knowledgeable. Thank you! You just never disappoint"

— Mary E.
(Google Review)

★ ★ ★ ★ ★

"Always friendly. They show up within the time frame they promised. They always do a great job and inform you about all they did before leaving."

— John Gross
(Google Review)

★ ★ ★ ★ ★

" They have made repairs in the past and now do all my hvac maintenance. Truly a great company to deal with."

— Robert Burns
(Google Review)

Contact Us

Call Today to Schedule with Us

Call

1 (260) 493-4402


Location

535 Green Street
New Haven, IN 46774

Email

service@hartmanbrothers.com

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