★ ★ ★ ★ ★
"Josh was very courteous and professional. He took the time to explain to me and show me what was going on inside the furnace. I felt really bad that we needed to call him out on a Sunday but with the inside of the furnace iced up our air just wasnt working and he got us up and running in no time"
— Dorothy Poling
(Google Review)
★ ★ ★ ★ ★
"I had an excellent experience with Hartman Brothers from start to finish. After dealing with an incomplete and frustrating repair from Peterman Brothers, Hartman Brothers was a breath of fresh air. Their technician spent several hours thoroughly troubleshooting my tankless water heater, walking through the issues clearly and professionally. There was no upselling, no pressure, and no shortcuts—just honest, methodical work.
Based on their findings, I chose to upgrade to a new tankless water heater, and the decision was entirely mine. At no point did they try to push a sale or steer me toward anything unnecessary. The installation was clean, the communication was excellent, and the entire process felt transparent and trustworthy.
It’s clear why they have such a strong reputation in the Fort Wayne area. Their professionalism, responsiveness, and genuine customer‑first approach really stand out. I’m very happy with the new system and with the service I received.
"
— Cory T.
(Google Review)
★ ★ ★ ★ ★
"Extremely pleased with their work! When I say I'm a picky customer, I really mean it (I'm a Training Manager for an HVAC manufacturer). These guys showed up precisely on time, were extremely courteous and professional, and did an outstanding job on my system. They were very careful moving the equipment to my mechanical room (not an easy task), did a very neat job on the install, and cleaned up so that everything was spotless when they left. I even gave them an opportunity to do a "shortcut" on my install, but they refused and said "that's not the way we do it." It was easy to tell that these techs took PRIDE in the work they were doing. I can't even begin to tell you how much I would recommend this small business from New Haven, IN to do any HVAC work. If you want a courteous, professional install at a reasonable price, call Hartman Bros!"
— Jay Hammond
(Google Review)
★ ★ ★ ★ ★
"Ked came on time for my semi-annual scheduled appointment, checked out the furnace and changed the filter. He spent a considerable amount of time trying to track and fix a problem with my smart hub, but stayed with it until we think it is fixed. This is the third HVAC system I have purchased from Hartman Brothers over the past 40 years and I have always been pleased with their service, product and personnel. That is why I still use them. Took them awhile to convince me the annual maintenance program is a good deal, but with all the electronics in the new systems, the system needs care and feeding from a professional! I am glad I finally listened!"
— Earnie W.
(Google Review)
★ ★ ★ ★ ★
"Great pleasant staff from the initial phone call to the service tech! Friendly, knowledgeable, and conscientious."
— Kimberly B.
(Google Review)
★ ★ ★ ★ ★
"I had just called in yesterday for a non-emergency plumbing repair and they were out first thing this morning! Brad was very professional and courteous and he got everything taken care of very promptly. He had to go get a part and was back faster than I thought he could be. Great job and I will call again for my plumbing as well as my HVAC needs."
— Roger D.
(Google Review)
★ ★ ★ ★ ★
"The folks that work for Hartman are always the best! Very pleasant, respectful and very knowledgeable! Great experience with whoever comes!!!"
— Mary L
(Google Review)
★ ★ ★ ★ ★
"Always great! Friendly. Efficient. Respectful of house. Obviously experienced and good at what he does."
— Dianne M.
(Google Review)
