★ ★ ★ ★ ★
"Mario was a friendly, polite technician. He answered my questions to my satisfaction. In my opinion, he fits the profile of all technicians from Hartman’s who we have dealt with— friendly but always professional."
— Sandra H.
(Google Review)
★ ★ ★ ★ ★
"I had an excellent experience with Hartman Brothers from start to finish. After dealing with an incomplete and frustrating repair from Peterman Brothers, Hartman Brothers was a breath of fresh air. Their technician spent several hours thoroughly troubleshooting my tankless water heater, walking through the issues clearly and professionally. There was no upselling, no pressure, and no shortcuts—just honest, methodical work.
Based on their findings, I chose to upgrade to a new tankless water heater, and the decision was entirely mine. At no point did they try to push a sale or steer me toward anything unnecessary. The installation was clean, the communication was excellent, and the entire process felt transparent and trustworthy.
It’s clear why they have such a strong reputation in the Fort Wayne area. Their professionalism, responsiveness, and genuine customer‑first approach really stand out. I’m very happy with the new system and with the service I received.
"
— Cory T.
(Google Review)
★ ★ ★ ★ ★
"Great Job as always professional, and great customer service"
— Kathy K.
(Google Review)
★ ★ ★ ★ ★
"We had a limb from neighbor tree fall and take out our power causing a power surge which took out transformer and thermostat Hartman's was there that next morning tec was very polite and knew his stuff"
— Rhonda L.
(Google Review)
★ ★ ★ ★ ★
"Brian was very personable, explained everything he did and even wore booties so my carpet stayed clean! Hartman family & staff have always been wonderful Thank you!"
— Joy Panagiotou
(Google Review)
★ ★ ★ ★ ★
"Fast, professional, and friendly. Love this company!"
— Iana K.
(Google Review)
★ ★ ★ ★ ★
"We purchased our home just a few days ago and the heat was not working, and we were in single digit temps in this area. Josh, our tech, came out and checked everything out and discovered it was a programming issue on the digital thermostat. He set it correctly and heat is now working. The level of service of Hartman is phenomenal! Vickie in the office deserves a big thank you as the house was at 45 when I called and she saw to it that we were worked into their busy service request schedule."
— Judith Botts
(Google Review)
★ ★ ★ ★ ★
"We have yearly maintenance on our HVAC system and every single time they come out they are professional, knowledgeable, and friendly. We’ve never had any issues with our system because these guys keep it running perfectly."
— Tia G.
(Google Review)
Online customer reviews have revolutionized the ways consumers provide input about their experience with a service provider, retailer or just about any business you can think of. But these reviews have also given businesses a whole new way to assess how well they're doing their job and to make improvements.
