★ ★ ★ ★ ★
"A technician came out to perform an annual service call on air conditioning/heat pump. He also made a minor adjustment to thermostat programming . He was prompt and efficient and discussed future maintenance regular service options."
— Judith B.
(Google Review)
★ ★ ★ ★ ★
"Excellent service and very friendly service technician."
— Mike Hamrick
(Google Review)
★ ★ ★ ★ ★
"I am a satisfied customer. I have been for over 50 years"
— Kenneth K.
(Google Review)
★ ★ ★ ★ ★
"Wonderful customer service!! Tech is absolutely professional and kind. He went above and beyond by bringing my trash can into my garage. Awesome service!"
— Kim S.
(Google Review)
★ ★ ★ ★ ★
"I was very pleased with the quickness of them getting here and fixing my thermostat so I could turn on my heat. Professional and communication was great! Thank you!!"
— Lucinda E.
(Google Review)
★ ★ ★ ★ ★
"I had an excellent experience with Hartman Brothers from start to finish. After dealing with an incomplete and frustrating repair from Peterman Brothers, Hartman Brothers was a breath of fresh air. Their technician spent several hours thoroughly troubleshooting my tankless water heater, walking through the issues clearly and professionally. There was no upselling, no pressure, and no shortcuts—just honest, methodical work.
Based on their findings, I chose to upgrade to a new tankless water heater, and the decision was entirely mine. At no point did they try to push a sale or steer me toward anything unnecessary. The installation was clean, the communication was excellent, and the entire process felt transparent and trustworthy.
It’s clear why they have such a strong reputation in the Fort Wayne area. Their professionalism, responsiveness, and genuine customer‑first approach really stand out. I’m very happy with the new system and with the service I received.
"
— Cory T.
(Google Review)
★ ★ ★ ★ ★
"Furnace wasn’t working on Friday morning after thanksgiving. Called Hartman Brothers. They were able to get here in the early afternoon. They diagnosed the problem and got it fixed quickly. Communication was excellent. Price was more than I expected, but understand that parts for 20+ year old furnace are not inexpensive."
— Brad S.
(Google Review)
★ ★ ★ ★ ★
"Mario was a friendly, polite technician. He answered my questions to my satisfaction. In my opinion, he fits the profile of all technicians from Hartman’s who we have dealt with— friendly but always professional."
— Sandra H.
(Google Review)