★ ★ ★ ★ ★
"22 years ago Hartman's installed our furnace/AC. When the unit recently started having serious issues Hartman's tried to repair the unit, spending a few hours but the aging unit had given all it could and wouldn't stay fired after the flame sense was cleaned and the rest of the unit examined.
That tech, who's name I have unfortunately lost - possibly Jim, thoroughly explained everything during his inspection so I could relay the information to my husband.
After I discussed financing options with Hartman's for the replacement Rick Hartman cared for every detail and made the transition seamless. Our issue began on 3/10 and the replacement unit was installed on 3/14; a needed part was driven overnight to meet the installation date. Kevin and Jason from the install crew were very knowledgeable, professional and quickly fabricated a 3 in metal base for a perfect fit. This crew comes prepared! Josh set the unit air force specs 4 times until we found my personal preference. Roger Hartman came out during installation to give us our paperwork and check with the install crew. The installation was completed in 7 hrs and the crew never took a break! I would hire Hartman's any day for a red carpet customer service satisfaction experience with a company that has a great reputation, a friendly and professional crew with many years of accumulated experience, all the employees clearly work well together and have excellent knowledge and workmanship and work ethics. I highly recommend Hartman's, you won't be disappointed. They not only arrived on time but we're actually a little early!
"
— Christine B.
(Google Review)
★ ★ ★ ★ ★
"Fast and efficient service. Josh got right to work and fixed the problem. Called office at 1:20pm and they were right out and the problem fixed by 3:30pm"
— Catherine Franklin
(Google Review)
★ ★ ★ ★ ★
"Josh was friendly and explained what he did on the AC and furnace and in good condition for their respective season."
— Rex C.
(Google Review)
★ ★ ★ ★ ★
"I have called Hartman Bros twice for problems with my home air conditioning. Both times I felt that the pricing was fair. I appreciate that they seem to start with trying to repair and not jump to replace."
— Stephanie S.
(Google Review)
★ ★ ★ ★ ★
"Always great service and great prices. Thank You Hartman Brothers."
— Keith Gay
(Facebook Review)
★ ★ ★ ★ ★
"Very friendly and quick service, even on short notice. We will be able to sleep comfortably tonight with our fixed air conditioner! Thank you, Hartman Brothers!"
— Brittany Grote
(Facebook Review)
★ ★ ★ ★ ★
"My experience was excellent. The furnace runs very quietly and before when it would come on and I was sleeping it came on so loud it would wake me up. I'm so pleased with Hartman Brothers.
My AC stopped working I thought it had something to do with my thermostat but Hartman's checked things out and found out someone turned the power off in the garage."
— Carol Perkins
(Google Review)
★ ★ ★ ★ ★
"
They have made repairs in the past and now do all my hvac maintenance. Truly a great company to deal with."
— Robert Burns
(Google Review)
Winter in Northeast Indiana can be long and cold, requiring the furnace to run 24/7. If your furnace has been properly maintained, chances are it will make it through the heating season with no trouble, but older furnaces and those that haven't had an annual tune-up for some time may show signs of needing some TLC. A burning furnace odor is one of these signs. While most burning odors are a result of dust burning off inside your system, any smell coming from your furnace should be checked. These tips will help you troubleshoot the burning smell.
