★ ★ ★ ★ ★
"I had an excellent experience with Hartman Brothers from start to finish. After dealing with an incomplete and frustrating repair from Peterman Brothers, Hartman Brothers was a breath of fresh air. Their technician spent several hours thoroughly troubleshooting my tankless water heater, walking through the issues clearly and professionally. There was no upselling, no pressure, and no shortcuts—just honest, methodical work.
Based on their findings, I chose to upgrade to a new tankless water heater, and the decision was entirely mine. At no point did they try to push a sale or steer me toward anything unnecessary. The installation was clean, the communication was excellent, and the entire process felt transparent and trustworthy.
It’s clear why they have such a strong reputation in the Fort Wayne area. Their professionalism, responsiveness, and genuine customer‑first approach really stand out. I’m very happy with the new system and with the service I received.
"
— Cory T.
(Google Review)
★ ★ ★ ★ ★
"Same good service over several years. Because Hartman's takes care of my furnace every year, there were no problems."
— James C.
(Google Review)
★ ★ ★ ★ ★
"Caleb did a great job. He is thorough and answered all of my questions."
— Rodney H.
(Google Review)
★ ★ ★ ★ ★
"Hartmans installed my HVAC and ducts about 5 yrs ago and I've done the maintenance agreement every year. Every tech that has come out has been informational, professional, and thorough."
— Terina C.
(Google Review)
★ ★ ★ ★ ★
"Serviceman on time, friendly, polite, professional. I will recommend Hartman Bros. To anyone who asks if I know good company for heating/ac. Very glad I chose them."
— Patricia Stine
(Google Review)
★ ★ ★ ★ ★
"On Saturday, my water heater spewed lots of water in the utility portion of my garage. Unfortunately, my furnace was soaked. After my call to Hartman Bros., Darian arrived within the hour and dried out the furnace and re-started it. Hartman Bros. has been servicing my heating and cooling systems for over 30 years and have always been "johnny-on-the-spot" when I have had problems. I highly recommend them."
— Nancee L.
(Google Review)
★ ★ ★ ★ ★
"We reached out to Hartman Brothers as our previous place was actually rude and acted like didnt care as we had an issue with the AC. Our systems at that point were about 14 years old. We got a quote from previous place and i about fell off my chair. Called Hartman Brothers and asked if they could provide a quote for us on both and in AC alone. Super impressed as Rick came out next morning. Looked at what we currently had and that same day had a complete quote to us. We were scheduled for May 26 install however they had a cancellation and came out May 17. Both techs were super amazing. Talked with us with everything and answered all of our questions. They came out a little before 8am and everything was installed and working by 2pm. Cleaned up their stuff ( which was great as we have 3 dogs). Never have we experienced this type of professionalism from any company. We are all so pleased with Hartman Brothers including Vicki in the office. She was great helping me and explaining the maintenance agreement. If you ever need a great team you wont be disappointed with Hartman Brothers ! We thank you all for helping us and doing a great job. It was also great we kept it local as well. Glad to be a part of the Hartman Brothers family now ! Thank you again."
— Wendi
(Google Review)
★ ★ ★ ★ ★
"Professional and quick! Very pleased with how fast they arrived, and fixed the problem in quick order!"
— Dalton Hathaway
(Google Review)
If you live in a community with an HOA (homeowner’s association), it’s entirely possible that they have HVAC requirements about individual and shared systems. In most cases, HOAs enforce these rules. Considering the comfort and costs that are at stake, it’s helpful to be aware of them and conform to their guidelines.
