★ ★ ★ ★ ★
"I had an excellent experience with Hartman Brothers from start to finish. After dealing with an incomplete and frustrating repair from Peterman Brothers, Hartman Brothers was a breath of fresh air. Their technician spent several hours thoroughly troubleshooting my tankless water heater, walking through the issues clearly and professionally. There was no upselling, no pressure, and no shortcuts—just honest, methodical work.
Based on their findings, I chose to upgrade to a new tankless water heater, and the decision was entirely mine. At no point did they try to push a sale or steer me toward anything unnecessary. The installation was clean, the communication was excellent, and the entire process felt transparent and trustworthy.
It’s clear why they have such a strong reputation in the Fort Wayne area. Their professionalism, responsiveness, and genuine customer‑first approach really stand out. I’m very happy with the new system and with the service I received.
"
— Cory T.
(Google Review)
★ ★ ★ ★ ★
"Brian was very personable, explained everything he did and even wore booties so my carpet stayed clean! Hartman family & staff have always been wonderful Thank you!"
— Joy Panagiotou
(Google Review)
★ ★ ★ ★ ★
"The service man completed the maintenance on my Air Conditioner. He was on time, He checked the system, added a little Freon., cleaned the condenser, very efficient. Great job."
— Richard R.
(Google Review)
★ ★ ★ ★ ★
"We didn't have to wait long for them to respond to our call. They fixed the problem, explained to us what happened, and explained to us what to do if the issue should occur again. Also, they have great customer service. We will definitely use them in the future if needed."
— John Kravec
(Google Review)
★ ★ ★ ★ ★
"Always friendly. They show up within the time frame they promised. They always do a great job and inform you about all they did before leaving."
— John Gross
(Google Review)
★ ★ ★ ★ ★
"Our Sunday started with the air-conditioner not cooling our home. Monday same thing but not sure if it just couldnt keep up with the high temps. Tuesday decided to call Hartmans heating & Air Conditioning Very. Busy but said they would send a tec out on Thursday. Tec came we talked and he went to work to find the problem, We need a new start up switch , it was installed and after all his checking he gave us a smile and said we are back with the air conditioning working,, We have been with Hartmans for many years and are always so grateful, thankful for their help. Give them a calll."
— Randy L.
(Google Review)
★ ★ ★ ★ ★
"As always, Hartman Bros does service RIGHT! They are prompt, courteous, professional, clean and fairly priced for all services we've ever had completed. We were introduced to them in 1998 when we first used their services and have been faithfully returning for every Heating and Air need, including the building of 2 new homes. They are stellar performers providing excellence at a time when mediocrity has been touted as the norm in our society. They go well above and beyond in all they do."
— Sheila Skinner
(Google Review)
★ ★ ★ ★ ★
"I would recommend anybody that needs an air conditioning and furnace go to Hartman brothers very friendly, good service and will do you a good job. they have my business for now on!"
— Richard W.
(Google Review)