★ ★ ★ ★ ★
"Friendly service excellent communication! They even came earlier for the appointment which worked out perfect !!"
— Chris B.
(Google Review)
★ ★ ★ ★ ★
"Hartman Brothers have been our go to for three years now. They are professional, friendly and on time. Their communication is top notch. I know when they are showing up, or if they are going to be delayed. No guess work with these guys! Highly recommend."
— Heather S.
(Google Review)
★ ★ ★ ★ ★
"The service man completed the maintenance on my Air Conditioner. He was on time, He checked the system, added a little Freon., cleaned the condenser, very efficient. Great job."
— Richard R.
(Google Review)
★ ★ ★ ★ ★
"I had an excellent experience with Hartman Brothers from start to finish. After dealing with an incomplete and frustrating repair from Peterman Brothers, Hartman Brothers was a breath of fresh air. Their technician spent several hours thoroughly troubleshooting my tankless water heater, walking through the issues clearly and professionally. There was no upselling, no pressure, and no shortcuts—just honest, methodical work.
Based on their findings, I chose to upgrade to a new tankless water heater, and the decision was entirely mine. At no point did they try to push a sale or steer me toward anything unnecessary. The installation was clean, the communication was excellent, and the entire process felt transparent and trustworthy.
It’s clear why they have such a strong reputation in the Fort Wayne area. Their professionalism, responsiveness, and genuine customer‑first approach really stand out. I’m very happy with the new system and with the service I received.
"
— Cory T.
(Google Review)
★ ★ ★ ★ ★
"AMAZING customer service!! My a/c went out this weekend - yes, THIS weekend the hottest weekend of the year. I called the office and they were able to have a service technician out within 5 hours. The truck was a sight for hot and sore eyes for sure.
He did a wonderful job finding and fixing the problem as quickly as possible. 10/10 highly recommend!!"
— Estela G.
(Google Review)
★ ★ ★ ★ ★
"Wonderful customer service!! Tech is absolutely professional and kind. He went above and beyond by bringing my trash can into my garage. Awesome service!"
— Kim S.
(Google Review)
★ ★ ★ ★ ★
"I signed up for a service plan, as I’m not much of a handyman myself. They had a variety of payment options with the service plan, so I was able to start monthly payments, which works best for me. Our service person was polite, and he explained everything in terms I had no problems understanding. I had an additional issue with an attic duct being chewed through. He got up there and got pictures right away so they could put together an estimate. Same visit, no hassle. And because of the service plan, there was no charge for the system check. I just let him in, showed him around, and he worked his magic. No regrets here. There’s a very good chance I’ll just keep up this service plan for the entire time I own my home."
— Kris B.
(Google Review)
★ ★ ★ ★ ★
"Brian is an asset. He knows his stuff and is very personable. As a 12-year annual service customer The visit involved testing and advice and a small amount of refrigerant. The visit last about an hour."
— Tom Jurczak
(Google Review)