★ ★ ★ ★ ★
"Had our a/c quit functioning over the weekend. Called first thing Monday and they were able to get someone out in the morning and had us back up and running before we knew it!! Great service experience from initial phone call to completion of the job couldnt be happier!!"
— Bud Brewer
(Google Review)
★ ★ ★ ★ ★
"My toilet was not functioning correctly and i was going to call someone to fix... my son in law said call Hartman...i think they do plumbing, too. I didn't know that! Hartman has taken care of my heating/air since 2001 so i didn't even hesitate to call! Brad was great and was able to remedy the issue quickly. He was polite and knowledgeable! He also showed me where to turn my water off for future reference. Another great experience with Hartman!!"
— Laura F.
(Google Review)
★ ★ ★ ★ ★
"Caleb was very professional in how he handled the service. I like how messages were sent updating the arrival time."
— Lane
(Google Review)
★ ★ ★ ★ ★
"Ked was my "usual" service tech for many years. He was always friendly & kind...and didn't mind letting my big dog say hi. He was always professional and efficient. I liked having the piece of mind in knowing my HVAC needs are met & running well. I have used their maintenance plan for many years now, and haven't been disappointed. Well, Caleb didn't disappoint either. He loved my "big boy" and had a great sense of humor. He was very thorough in servicing my air conditioner. I feel I get my money's worth from my maintenance plan each year. I love when they say, "Everything looks good, no problems. See you in the Fall.""
— Donna D.
(Google Review)
★ ★ ★ ★ ★
"The technician was knowledgeable and upon request he was nice enough to educate me on the system and it's safety features as he completed his diagnostic and service."
— Daniel Burke
(Google Review)
★ ★ ★ ★ ★
"Great pleasant staff from the initial phone call to the service tech! Friendly, knowledgeable, and conscientious."
— Kimberly B.
(Google Review)
★ ★ ★ ★ ★
"Hartman Bros representatives are wonderful! Caleb is super great at answering all my questions and explaining everything so I feel very much at ease. I definitely recommend Hartman Bros for heating and AC installation and servicing. Their employees are super polite and very helpful and pleasant! Great job as always!"
— Renee C.
(Google Review)
★ ★ ★ ★ ★
"I had an excellent experience with Hartman Brothers from start to finish. After dealing with an incomplete and frustrating repair from Peterman Brothers, Hartman Brothers was a breath of fresh air. Their technician spent several hours thoroughly troubleshooting my tankless water heater, walking through the issues clearly and professionally. There was no upselling, no pressure, and no shortcuts—just honest, methodical work.
Based on their findings, I chose to upgrade to a new tankless water heater, and the decision was entirely mine. At no point did they try to push a sale or steer me toward anything unnecessary. The installation was clean, the communication was excellent, and the entire process felt transparent and trustworthy.
It’s clear why they have such a strong reputation in the Fort Wayne area. Their professionalism, responsiveness, and genuine customer‑first approach really stand out. I’m very happy with the new system and with the service I received.
"
— Cory T.
(Google Review)
Remember how skittish your pet was when you first brought it home? HVAC technicians encounter the same nervousness from animals with other people’s pets. While it can be a bit uncomfortable for the worker, it’s worse for your pet whose territory is being invaded by a stranger who carries strange tools and equipment and makes noise.
