★ ★ ★ ★ ★
"We reached out to Hartman Brothers as our previous place was actually rude and acted like didnt care as we had an issue with the AC. Our systems at that point were about 14 years old. We got a quote from previous place and i about fell off my chair. Called Hartman Brothers and asked if they could provide a quote for us on both and in AC alone. Super impressed as Rick came out next morning. Looked at what we currently had and that same day had a complete quote to us. We were scheduled for May 26 install however they had a cancellation and came out May 17. Both techs were super amazing. Talked with us with everything and answered all of our questions. They came out a little before 8am and everything was installed and working by 2pm. Cleaned up their stuff ( which was great as we have 3 dogs). Never have we experienced this type of professionalism from any company. We are all so pleased with Hartman Brothers including Vicki in the office. She was great helping me and explaining the maintenance agreement. If you ever need a great team you wont be disappointed with Hartman Brothers ! We thank you all for helping us and doing a great job. It was also great we kept it local as well. Glad to be a part of the Hartman Brothers family now ! Thank you again."
— Wendi
(Google Review)
★ ★ ★ ★ ★
"We've had great experiences with the whole team at Hartman Brothers, all the way from planning for our new HVAC system to having the technicians perform regular maintenance."
— Mike B.
(Google Review)
★ ★ ★ ★ ★
"I had ample notice of arrival via text. Technician picture was provided for safety and I appreciated that. Kept a clean work area and wore shoe covers inside the house. I had questions about the maintenance plan I had purchased in advance. The technician reached out to the office and clarified for me—the office was prompt with answers and the technician was very friendly, helpful and professional. We will certainly continue to purchase the annual maintenance visits with Hartman Brothers!"
— Melanie K.
(Google Review)
★ ★ ★ ★ ★
"I have called Hartman Bros twice for problems with my home air conditioning. Both times I felt that the pricing was fair. I appreciate that they seem to start with trying to repair and not jump to replace."
— Stephanie S.
(Google Review)
★ ★ ★ ★ ★
"I had an excellent experience with Hartman Brothers from start to finish. After dealing with an incomplete and frustrating repair from Peterman Brothers, Hartman Brothers was a breath of fresh air. Their technician spent several hours thoroughly troubleshooting my tankless water heater, walking through the issues clearly and professionally. There was no upselling, no pressure, and no shortcuts—just honest, methodical work.
Based on their findings, I chose to upgrade to a new tankless water heater, and the decision was entirely mine. At no point did they try to push a sale or steer me toward anything unnecessary. The installation was clean, the communication was excellent, and the entire process felt transparent and trustworthy.
It’s clear why they have such a strong reputation in the Fort Wayne area. Their professionalism, responsiveness, and genuine customer‑first approach really stand out. I’m very happy with the new system and with the service I received.
"
— Cory T.
(Google Review)
★ ★ ★ ★ ★
"Our technician arrived as scheduled, was courteous at the door and asked if it was OK to come into the house, after which he put his booties over his work shoes. He (I wish I knew his name) seemed to complete his tasks efficiently, cleaned up his workspace and gave a thorough rendition of the condition of our AC unit. I appreciated his work and glad that we had the service contract. Great Job!"
— Michael R.
(Google Review)
★ ★ ★ ★ ★
"Great group of very intelligent people working for Hartman. They all do a wonderful job keeping everything running. Thank you"
— Nancy S.
(Google Review)
★ ★ ★ ★ ★
"Hartmans installed my HVAC and ducts about 5 yrs ago and I've done the maintenance agreement every year. Every tech that has come out has been informational, professional, and thorough."
— Terina C.
(Google Review)