★ ★ ★ ★ ★
"Great pleasant staff from the initial phone call to the service tech! Friendly, knowledgeable, and conscientious."
— Kimberly B.
(Google Review)
★ ★ ★ ★ ★
"Great Heating and Air Company to work with who are always professional, courteous, fairly priced and even help in a timely manner when things break at the most inconvenient time."
— Melissa Philebaum
(Google Review)
★ ★ ★ ★ ★
"Every thing went well, even though he had bad news that the unit needed to be replaced due to the fact that the unit was 18 years old and the refrigerant used in the day was R22 that it cant be purchased because of government regulations, now we will see what the estimate will be. The technician seems to be knowledgeable and was very professional about his work."
— Harold Breames
(Google Review)
★ ★ ★ ★ ★
"Always great service with Hartman brothers"
— Cheryl K.
(Google Review)
★ ★ ★ ★ ★
"Really appreciate the way they worked us into their schedule when we needed them. I called them first thing in the morning and they were there before noon."
— Paul S.
(Google Review)
★ ★ ★ ★ ★
"Great first impression with the receptionist who answered my call after the first ring! She was friendly, professional, and genuine... The service repair technician was professional and took time to explain the repair that he recommended to the A/C unit. He fixed the unit on the spot. Not only great service, but great people too. Thank you, Hartman Brothers!"
— Stephen Vachon
(Facebook Review)
★ ★ ★ ★ ★
"I had an excellent experience with Hartman Brothers from start to finish. After dealing with an incomplete and frustrating repair from Peterman Brothers, Hartman Brothers was a breath of fresh air. Their technician spent several hours thoroughly troubleshooting my tankless water heater, walking through the issues clearly and professionally. There was no upselling, no pressure, and no shortcuts—just honest, methodical work.
Based on their findings, I chose to upgrade to a new tankless water heater, and the decision was entirely mine. At no point did they try to push a sale or steer me toward anything unnecessary. The installation was clean, the communication was excellent, and the entire process felt transparent and trustworthy.
It’s clear why they have such a strong reputation in the Fort Wayne area. Their professionalism, responsiveness, and genuine customer‑first approach really stand out. I’m very happy with the new system and with the service I received.
"
— Cory T.
(Google Review)
★ ★ ★ ★ ★
"Mario was a friendly, polite technician. He answered my questions to my satisfaction. In my opinion, he fits the profile of all technicians from Hartman’s who we have dealt with— friendly but always professional."
— Sandra H.
(Google Review)