★ ★ ★ ★ ★
"Our technician arrived as scheduled, was courteous at the door and asked if it was OK to come into the house, after which he put his booties over his work shoes. He (I wish I knew his name) seemed to complete his tasks efficiently, cleaned up his workspace and gave a thorough rendition of the condition of our AC unit. I appreciated his work and glad that we had the service contract. Great Job!"
— Michael R.
(Google Review)
★ ★ ★ ★ ★
"AMAZING customer service!! My a/c went out this weekend - yes, THIS weekend the hottest weekend of the year. I called the office and they were able to have a service technician out within 5 hours. The truck was a sight for hot and sore eyes for sure.
He did a wonderful job finding and fixing the problem as quickly as possible. 10/10 highly recommend!!"
— Estela G.
(Google Review)
★ ★ ★ ★ ★
"I had an excellent experience with Hartman Brothers from start to finish. After dealing with an incomplete and frustrating repair from Peterman Brothers, Hartman Brothers was a breath of fresh air. Their technician spent several hours thoroughly troubleshooting my tankless water heater, walking through the issues clearly and professionally. There was no upselling, no pressure, and no shortcuts—just honest, methodical work.
Based on their findings, I chose to upgrade to a new tankless water heater, and the decision was entirely mine. At no point did they try to push a sale or steer me toward anything unnecessary. The installation was clean, the communication was excellent, and the entire process felt transparent and trustworthy.
It’s clear why they have such a strong reputation in the Fort Wayne area. Their professionalism, responsiveness, and genuine customer‑first approach really stand out. I’m very happy with the new system and with the service I received.
"
— Cory T.
(Google Review)
★ ★ ★ ★ ★
"Technician did an extremely thorough job during our annual HVAC check. He was friendly, efficient, and knowledgeable. Thank you! You just never disappoint"
— Mary E.
(Google Review)
★ ★ ★ ★ ★
"Called and they came out same day,…and it was day after Thanksgiving. Service man was very informative and thorough. Definitely recommend Hartman and we plan to use them for maintenance and future furnace or ac needs."
— Traci N.
(Google Review)
★ ★ ★ ★ ★
"Very happy and COOL now. Caleb was super nice and seemed very knowledgeable!!! We still have a problem, but he got us up and running for the weekend after a long week of 90 degrees in our house. Hoping they send Caleb back on Monday to finish the job."
— Deb
(Google Review)
★ ★ ★ ★ ★
"Josh diagnosed the problem with my furnace and will be saving me thousands of dollars! Thank you!"
— J.
(Google Review)
★ ★ ★ ★ ★
"Always great service and great prices. Thank You Hartman Brothers."
— Keith Gay
(Facebook Review)
Because the winters in Indiana can be brutal, when your furnace has quit working, you want it up and running again as soon as possible. Therefore, before calling a service technician, you may want to try to troubleshoot the problem yourself. This is especially wise since the majority of heating system failures occur due to thermostat malfunctions, blown fuses or tripped circuit breakers.
