★ ★ ★ ★ ★
"22 years ago Hartman's installed our furnace/AC. When the unit recently started having serious issues Hartman's tried to repair the unit, spending a few hours but the aging unit had given all it could and wouldn't stay fired after the flame sense was cleaned and the rest of the unit examined.
That tech, who's name I have unfortunately lost - possibly Jim, thoroughly explained everything during his inspection so I could relay the information to my husband.
After I discussed financing options with Hartman's for the replacement Rick Hartman cared for every detail and made the transition seamless. Our issue began on 3/10 and the replacement unit was installed on 3/14; a needed part was driven overnight to meet the installation date. Kevin and Jason from the install crew were very knowledgeable, professional and quickly fabricated a 3 in metal base for a perfect fit. This crew comes prepared! Josh set the unit air force specs 4 times until we found my personal preference. Roger Hartman came out during installation to give us our paperwork and check with the install crew. The installation was completed in 7 hrs and the crew never took a break! I would hire Hartman's any day for a red carpet customer service satisfaction experience with a company that has a great reputation, a friendly and professional crew with many years of accumulated experience, all the employees clearly work well together and have excellent knowledge and workmanship and work ethics. I highly recommend Hartman's, you won't be disappointed. They not only arrived on time but we're actually a little early!
"
— Christine B.
(Google Review)
★ ★ ★ ★ ★
"Josh was very professional and arrived on time. He answered all my questions and did a thorough job of servicing my furnace."
— Joan Busick
(Google Review)
★ ★ ★ ★ ★
"Excellent professional service by Brian…detailed cleaning of outdoor air conditioner unit..checked electrical components.. changed batteries in thermostat!"
— Ramona H.
(Google Review)
★ ★ ★ ★ ★
"Great Heating and Air Company to work with who are always professional, courteous, fairly priced and even help in a timely manner when things break at the most inconvenient time."
— Melissa Philebaum
(Google Review)
★ ★ ★ ★ ★
"As always, Hartman Bros does service RIGHT! They are prompt, courteous, professional, clean and fairly priced for all services we've ever had completed. We were introduced to them in 1998 when we first used their services and have been faithfully returning for every Heating and Air need, including the building of 2 new homes. They are stellar performers providing excellence at a time when mediocrity has been touted as the norm in our society. They go well above and beyond in all they do."
— Sheila Skinner
(Google Review)
★ ★ ★ ★ ★
"Caleb performed an excellent job in servicing our furnace. He explained all that was done and asked me if there were any questions. He was thorough in his explanation, there were none. He was respectful and kind to my service dog."
— Frank C.
(Google Review)
★ ★ ★ ★ ★
"Thank you for fixing my furnace tonight!! It's cold and will be colder tomorrow night... I knew I made the right decision having you install my furnace and air conditioning. You are awesome!! I love my generator that you installed as well!"
— Cheryl Kensill
(Facebook Review)
★ ★ ★ ★ ★
"Our air conditioning went out today. My husband called Hartman Brothers. They were here within 30 minutes. I can’t remember the guy’s name but he was very nice and did a great job! Hopefully we won’t have any more problems but if we do, we’ll call Hartman’s."
— Arlene Crouch
(Google Review)
If you're in need of a new heating system for your Northeast Indiana home, consider a hybrid heat dual fuel system. These combine the efficiency advantages of heat pumps with supplemental heat from a combustible fuel, typically natural gas. Air-source heat pumps typically work well until temperatures fall below freezing, when it's harder for them to harvest the heat from the outside air.
