★ ★ ★ ★ ★
"22 years ago Hartman's installed our furnace/AC. When the unit recently started having serious issues Hartman's tried to repair the unit, spending a few hours but the aging unit had given all it could and wouldn't stay fired after the flame sense was cleaned and the rest of the unit examined.
That tech, who's name I have unfortunately lost - possibly Jim, thoroughly explained everything during his inspection so I could relay the information to my husband.
After I discussed financing options with Hartman's for the replacement Rick Hartman cared for every detail and made the transition seamless. Our issue began on 3/10 and the replacement unit was installed on 3/14; a needed part was driven overnight to meet the installation date. Kevin and Jason from the install crew were very knowledgeable, professional and quickly fabricated a 3 in metal base for a perfect fit. This crew comes prepared! Josh set the unit air force specs 4 times until we found my personal preference. Roger Hartman came out during installation to give us our paperwork and check with the install crew. The installation was completed in 7 hrs and the crew never took a break! I would hire Hartman's any day for a red carpet customer service satisfaction experience with a company that has a great reputation, a friendly and professional crew with many years of accumulated experience, all the employees clearly work well together and have excellent knowledge and workmanship and work ethics. I highly recommend Hartman's, you won't be disappointed. They not only arrived on time but we're actually a little early!
"
— Christine B.
(Google Review)
★ ★ ★ ★ ★
"Caleb was very courteous and professional! The routine maintenance for the furnace went very smoothly as did the one in spring for the A/C."
— Jerry R.
(Google Review)
★ ★ ★ ★ ★
"The Service Tech (Ked) did a great job. He went over all the details and would highly recommend. Thanks again Hartman Brothers."
— Justin S.
(Google Review)
★ ★ ★ ★ ★
"Great service as always. Thorough Furnace checkup. We are set for the 2nd winter we are having.
Thank you."
— Eric G.
(Google Review)
★ ★ ★ ★ ★
"Caleb was very professional in how he handled the service. I like how messages were sent updating the arrival time."
— Lane
(Google Review)
★ ★ ★ ★ ★
"I have always had excellent service from Hartman Bros. They go above and beyond! Thank you, Ked S."
— Tina Fourman
(Google Review)
★ ★ ★ ★ ★
"Friendly service excellent communication! They even came earlier for the appointment which worked out perfect !!"
— Chris B.
(Google Review)
★ ★ ★ ★ ★
"All of the Hartman Bros employees are very polite, helpful, efficient, and courteous. They always have answers to my questions. I'm very happy with Hartman Bros. Josh does an excellent job, is very polite, and efficient, and always answers any questions and explains to me so I understand. I highly recommend Hartman Bros!!"
— Renee Collins
(Google Review)
The Fort Wayne area's winter storms have been known to knock the power out occasionally, but with a little preparation, you can get through a power outage still feeling cozy and comfortable.
