★ ★ ★ ★ ★
"We reached out to Hartman Brothers as our previous place was actually rude and acted like didnt care as we had an issue with the AC. Our systems at that point were about 14 years old. We got a quote from previous place and i about fell off my chair. Called Hartman Brothers and asked if they could provide a quote for us on both and in AC alone. Super impressed as Rick came out next morning. Looked at what we currently had and that same day had a complete quote to us. We were scheduled for May 26 install however they had a cancellation and came out May 17. Both techs were super amazing. Talked with us with everything and answered all of our questions. They came out a little before 8am and everything was installed and working by 2pm. Cleaned up their stuff ( which was great as we have 3 dogs). Never have we experienced this type of professionalism from any company. We are all so pleased with Hartman Brothers including Vicki in the office. She was great helping me and explaining the maintenance agreement. If you ever need a great team you wont be disappointed with Hartman Brothers ! We thank you all for helping us and doing a great job. It was also great we kept it local as well. Glad to be a part of the Hartman Brothers family now ! Thank you again."
— Wendi
(Google Review)
★ ★ ★ ★ ★
"The service was great as always. The 2 men who came to install my new furnace were very professional and took the time to explain what they were doing and showed me what the problem was with my old furnace. Thanks Mr Hartman for coming up North and for having a great crew."
— Sandra Mott
(Google Review)
★ ★ ★ ★ ★
"Our AC went out and they sent someone out within a few hours and the problem was fixed quickly. With our service membership we also got a discount so the repair price was reasonable. I was very impressed with how quickly and professionally they fixed the problem especially in the middle of summer when they must get a lot of AC calls. Will definitely continue to use Hartman Bros."
— Jane Christensen
(Google Review)
★ ★ ★ ★ ★
"I've had Hartman's install new Bryant H/Vac systems in 2 houses now and I've been pleased with the outcome at both houses. They are local, on time and reasonably priced. I've had a couple minor problems and Hartman Bros treated me fairly and took care of the issues. You don't buy 2 complete H/Vac systems from someone you don't trust or has treated you unfairly."
— Daniel Scheele
(Google Review)
★ ★ ★ ★ ★
"Excellent job!! He explained everything."
— Terry F.
(Google Review)
★ ★ ★ ★ ★
"22 years ago Hartman's installed our furnace/AC. When the unit recently started having serious issues Hartman's tried to repair the unit, spending a few hours but the aging unit had given all it could and wouldn't stay fired after the flame sense was cleaned and the rest of the unit examined.
That tech, who's name I have unfortunately lost - possibly Jim, thoroughly explained everything during his inspection so I could relay the information to my husband.
After I discussed financing options with Hartman's for the replacement Rick Hartman cared for every detail and made the transition seamless. Our issue began on 3/10 and the replacement unit was installed on 3/14; a needed part was driven overnight to meet the installation date. Kevin and Jason from the install crew were very knowledgeable, professional and quickly fabricated a 3 in metal base for a perfect fit. This crew comes prepared! Josh set the unit air force specs 4 times until we found my personal preference. Roger Hartman came out during installation to give us our paperwork and check with the install crew. The installation was completed in 7 hrs and the crew never took a break! I would hire Hartman's any day for a red carpet customer service satisfaction experience with a company that has a great reputation, a friendly and professional crew with many years of accumulated experience, all the employees clearly work well together and have excellent knowledge and workmanship and work ethics. I highly recommend Hartman's, you won't be disappointed. They not only arrived on time but we're actually a little early!
"
— Christine B.
(Google Review)
★ ★ ★ ★ ★
"Excellent professional service by Brian…detailed cleaning of outdoor air conditioner unit..checked electrical components.. changed batteries in thermostat!"
— Ramona H.
(Google Review)
★ ★ ★ ★ ★
"Josh was friendly and explained what he did on the AC and furnace and in good condition for their respective season."
— Rex C.
(Google Review)
Winter in Northeast Indiana can be long and cold, requiring the furnace to run 24/7. If your furnace has been properly maintained, chances are it will make it through the heating season with no trouble, but older furnaces and those that haven't had an annual tune-up for some time may show signs of needing some TLC. A burning furnace odor is one of these signs. While most burning odors are a result of dust burning off inside your system, any smell coming from your furnace should be checked. These tips will help you troubleshoot the burning smell.
