★ ★ ★ ★ ★
"Jim went over and above as he identified a problem that other techs had not noted in the 2 years prior and took the time to educate us on the issue. We also had questions about our thermostat settings and while in our home, Jim researched and found the answer. Great service isn’t always knowing it all, but rather assessing situations, thoughtfully problem solving, and seeking answers from others when needed. Jim did all of that and we appreciate the excellent service provided."
— Melanie K.
(Google Review)
★ ★ ★ ★ ★
"Service staff was friendly and answered any questions I had."
— Ed C.
(Google Review)
★ ★ ★ ★ ★
"We reached out to Hartman Brothers as our previous place was actually rude and acted like didnt care as we had an issue with the AC. Our systems at that point were about 14 years old. We got a quote from previous place and i about fell off my chair. Called Hartman Brothers and asked if they could provide a quote for us on both and in AC alone. Super impressed as Rick came out next morning. Looked at what we currently had and that same day had a complete quote to us. We were scheduled for May 26 install however they had a cancellation and came out May 17. Both techs were super amazing. Talked with us with everything and answered all of our questions. They came out a little before 8am and everything was installed and working by 2pm. Cleaned up their stuff ( which was great as we have 3 dogs). Never have we experienced this type of professionalism from any company. We are all so pleased with Hartman Brothers including Vicki in the office. She was great helping me and explaining the maintenance agreement. If you ever need a great team you wont be disappointed with Hartman Brothers ! We thank you all for helping us and doing a great job. It was also great we kept it local as well. Glad to be a part of the Hartman Brothers family now ! Thank you again."
— Wendi
(Google Review)
★ ★ ★ ★ ★
"Technician (Jim) performed biannual maintenance. Very thorough. Answered questions, explained how to utilize controls to optimize performance. Can’t imagine a better experience."
— Joseph Muhler, II
(Google Review)
★ ★ ★ ★ ★
"My hot water heater stopped working.
I called Hartman Brothers and had a Plumber out the same day. once the part came in from the manufacturer, the plumber was back out within a couple hours!
How wonderful it is to have hot water again!!!!"
— Holly H.
(Facebook Review)
★ ★ ★ ★ ★
"Really appreciate the way they worked us into their schedule when we needed them. I called them first thing in the morning and they were there before noon."
— Paul S.
(Google Review)
★ ★ ★ ★ ★
"22 years ago Hartman's installed our furnace/AC. When the unit recently started having serious issues Hartman's tried to repair the unit, spending a few hours but the aging unit had given all it could and wouldn't stay fired after the flame sense was cleaned and the rest of the unit examined.
That tech, who's name I have unfortunately lost - possibly Jim, thoroughly explained everything during his inspection so I could relay the information to my husband.
After I discussed financing options with Hartman's for the replacement Rick Hartman cared for every detail and made the transition seamless. Our issue began on 3/10 and the replacement unit was installed on 3/14; a needed part was driven overnight to meet the installation date. Kevin and Jason from the install crew were very knowledgeable, professional and quickly fabricated a 3 in metal base for a perfect fit. This crew comes prepared! Josh set the unit air force specs 4 times until we found my personal preference. Roger Hartman came out during installation to give us our paperwork and check with the install crew. The installation was completed in 7 hrs and the crew never took a break! I would hire Hartman's any day for a red carpet customer service satisfaction experience with a company that has a great reputation, a friendly and professional crew with many years of accumulated experience, all the employees clearly work well together and have excellent knowledge and workmanship and work ethics. I highly recommend Hartman's, you won't be disappointed. They not only arrived on time but we're actually a little early!
"
— Christine B.
(Google Review)
★ ★ ★ ★ ★
"Service manager made room in the schedule for warranty work, it was very much appreciated and the service tech Caleb was awesome. We are new to the area and will be using this company. Great job!!"
— John W.
(Google Review)
Air conditioner sizing is a critically-important consideration when you're planning to purchase new cooling equipment. According to the U.S. Department of Energy (DOE), an A/C's size needs to match the space it's going to cool. An undersized A/C will run for extended periods, use a lot of energy, but won't cool your home's interior sufficiently for comfort. An oversized air conditioner will only run for short cycles, so it won't dehumidify effectively or cool your living space efficiently.
