★ ★ ★ ★ ★
"22 years ago Hartman's installed our furnace/AC. When the unit recently started having serious issues Hartman's tried to repair the unit, spending a few hours but the aging unit had given all it could and wouldn't stay fired after the flame sense was cleaned and the rest of the unit examined.
That tech, who's name I have unfortunately lost - possibly Jim, thoroughly explained everything during his inspection so I could relay the information to my husband.
After I discussed financing options with Hartman's for the replacement Rick Hartman cared for every detail and made the transition seamless. Our issue began on 3/10 and the replacement unit was installed on 3/14; a needed part was driven overnight to meet the installation date. Kevin and Jason from the install crew were very knowledgeable, professional and quickly fabricated a 3 in metal base for a perfect fit. This crew comes prepared! Josh set the unit air force specs 4 times until we found my personal preference. Roger Hartman came out during installation to give us our paperwork and check with the install crew. The installation was completed in 7 hrs and the crew never took a break! I would hire Hartman's any day for a red carpet customer service satisfaction experience with a company that has a great reputation, a friendly and professional crew with many years of accumulated experience, all the employees clearly work well together and have excellent knowledge and workmanship and work ethics. I highly recommend Hartman's, you won't be disappointed. They not only arrived on time but we're actually a little early!
"
— Christine B.
(Google Review)
★ ★ ★ ★ ★
"Neb is great. Timely and through. Explains work performed in terms you can understand."
— Thomas C.
(Google Review)
★ ★ ★ ★ ★
"I had an excellent experience with Hartman Brothers from start to finish. After dealing with an incomplete and frustrating repair from Peterman Brothers, Hartman Brothers was a breath of fresh air. Their technician spent several hours thoroughly troubleshooting my tankless water heater, walking through the issues clearly and professionally. There was no upselling, no pressure, and no shortcuts—just honest, methodical work.
Based on their findings, I chose to upgrade to a new tankless water heater, and the decision was entirely mine. At no point did they try to push a sale or steer me toward anything unnecessary. The installation was clean, the communication was excellent, and the entire process felt transparent and trustworthy.
It’s clear why they have such a strong reputation in the Fort Wayne area. Their professionalism, responsiveness, and genuine customer‑first approach really stand out. I’m very happy with the new system and with the service I received.
"
— Cory T.
(Google Review)
★ ★ ★ ★ ★
"Caleb was very efficient and helpful to explain all the features on the heating & air system & all the operations."
— Russ W.
(Google Review)
★ ★ ★ ★ ★
"Josh was very pleasant. He explained what happened with my Furnace in the cold weather and why it happened. He had the Furnace working again quickly."
— Lisa B.
(Google Review)
★ ★ ★ ★ ★
"The service agent (Jim) was very courteous and helpful in explaining what was happening and shared tips on how to keep it running efficiently. He was very thorough in checking output temps before he left.
Thank you for being my go to service provider."
— Paul R.
(Google Review)
★ ★ ★ ★ ★
"Furnace wasn’t working on Friday morning after thanksgiving. Called Hartman Brothers. They were able to get here in the early afternoon. They diagnosed the problem and got it fixed quickly. Communication was excellent. Price was more than I expected, but understand that parts for 20+ year old furnace are not inexpensive."
— Brad S.
(Google Review)
★ ★ ★ ★ ★
"The technician was knowledgeable and upon request he was nice enough to educate me on the system and it's safety features as he completed his diagnostic and service."
— Daniel Burke
(Google Review)
Air conditioner sizing is a critically-important consideration when you're planning to purchase new cooling equipment. According to the U.S. Department of Energy (DOE), an A/C's size needs to match the space it's going to cool. An undersized A/C will run for extended periods, use a lot of energy, but won't cool your home's interior sufficiently for comfort. An oversized air conditioner will only run for short cycles, so it won't dehumidify effectively or cool your living space efficiently.
It won't be long before the heat and humidity arrive, and you'll be turning on your air conditioner to keep your home comfortably cool. Before you reboot the A/C and start using it consistently, be sure to take these steps:
It seems as if we hardly get a break from the costs of heating our homes in winter before it's time to turn on the air conditioner and watch our cooling bills soar higher again. But the savviest homeowners in the Fort Wayne area know there are ways to keep those bills at a reasonable rate by practicing air conditioner efficiency. Here are some ways you can run your A/C more efficiently and save on your utility bills.
Springtime in the Fort Wayne area is an excellent time to discover and correct common air conditioner problems to keep your system running efficiently during the hot, muggy days of summer. As a homeowner, you can examine several parts of the air conditioner to determine if you can make simple changes or whether a certified technician should make the repairs during 