★ ★ ★ ★ ★
"I had ample notice of arrival via text. Technician picture was provided for safety and I appreciated that. Kept a clean work area and wore shoe covers inside the house. I had questions about the maintenance plan I had purchased in advance. The technician reached out to the office and clarified for me—the office was prompt with answers and the technician was very friendly, helpful and professional. We will certainly continue to purchase the annual maintenance visits with Hartman Brothers!"
— Melanie K.
(Google Review)
★ ★ ★ ★ ★
"Excellent service and very friendly service technician."
— Mike Hamrick
(Google Review)
★ ★ ★ ★ ★
"We didn't have to wait long for them to respond to our call. They fixed the problem, explained to us what happened, and explained to us what to do if the issue should occur again. Also, they have great customer service. We will definitely use them in the future if needed."
— John Kravec
(Google Review)
★ ★ ★ ★ ★
"Always professional, courteous, thorough and explains everything"
— Ken W.
(Google Review)
★ ★ ★ ★ ★
"They call ahead - arrived not only on time but a bit early! The technician was polite and professional."
— Joan G.
(Google Review)
★ ★ ★ ★ ★
"Workers were fast, efficient, and knowledgeable."
— S. Lengerich
(Google Review)
★ ★ ★ ★ ★
"Service staff was friendly and answered any questions I had."
— Ed C.
(Google Review)
★ ★ ★ ★ ★
"Brian showed me what was wrong with my air conditioning unit and explained everything so I could understand. He spoke to Vicki at the office regarding a needed part that would have to be ordered. They could have slapped a generic part on, but it would have only been a short-term fix. Instead of taking the easy way out, they are getting the part made for my unit so it will stay fixed, and they are coming back to finish the job as soon as they have the part. Hartman Brothers is ethical, knowledgeable, friendly, and they do the job right! I highly recommend them!"
— Kris De
(Google Review)
Air conditioner troubleshooting comes in two flavors: The easy stuff you can do yourself and the technical problems should be left to an experienced HVAC professional. The DIY version mainly involves ruling out the obvious things that might result in a wasted service call. You may encounter a simple fault you can fix yourself. But if not, you’ll end up scheduling a service call to repair the problem. Still, because you’ve at least ruled out the obvious potential problem yourself, after air conditioner troubleshooting, you’ll have more confidence in what the technician recommends.
