★ ★ ★ ★ ★
"I had an excellent experience with Hartman Brothers from start to finish. After dealing with an incomplete and frustrating repair from Peterman Brothers, Hartman Brothers was a breath of fresh air. Their technician spent several hours thoroughly troubleshooting my tankless water heater, walking through the issues clearly and professionally. There was no upselling, no pressure, and no shortcuts—just honest, methodical work.
Based on their findings, I chose to upgrade to a new tankless water heater, and the decision was entirely mine. At no point did they try to push a sale or steer me toward anything unnecessary. The installation was clean, the communication was excellent, and the entire process felt transparent and trustworthy.
It’s clear why they have such a strong reputation in the Fort Wayne area. Their professionalism, responsiveness, and genuine customer‑first approach really stand out. I’m very happy with the new system and with the service I received.
"
— Cory T.
(Google Review)
★ ★ ★ ★ ★
"Very nice and efficient would highly recommend to anyone!"
— Vicky S.
(Google Review)
★ ★ ★ ★ ★
"Always friendly. They show up within the time frame they promised. They always do a great job and inform you about all they did before leaving."
— John Gross
(Google Review)
★ ★ ★ ★ ★
"Luckily I have only had to use them twice in the last 15 years or so but their service techs are always super friendly, the people that answer the phone are always friendly, great culture."
— James K.
(Google Review)
★ ★ ★ ★ ★
"Hartman Brothers service technician Ked Snyder was excellent. He serviced my air conditioning unit finding a leak without too much trouble. I give him five stars!"
— Donald P.
(Google Review)
★ ★ ★ ★ ★
"Always have a great experience with them. On time and professional."
— Richard O.
(Google Review)
★ ★ ★ ★ ★
"Very thorough with my furnace and very knowledgeable."
— Ruth P.
(Google Review)
★ ★ ★ ★ ★
"I had yearly maintenance on my heating system prior to cold weather coming on. The technician was very informative about my system and pointed out several things."
— Robert D.
(Google Review)
Air conditioner troubleshooting comes in two flavors: The easy stuff you can do yourself and the technical problems should be left to an experienced HVAC professional. The DIY version mainly involves ruling out the obvious things that might result in a wasted service call. You may encounter a simple fault you can fix yourself. But if not, you’ll end up scheduling a service call to repair the problem. Still, because you’ve at least ruled out the obvious potential problem yourself, after air conditioner troubleshooting, you’ll have more confidence in what the technician recommends.
