★ ★ ★ ★ ★
"Tech was polite, professional, knowledgeable and worked quickly to resolve the issue with my furnace. I inquired about the root cause of this recurring problem and he kindly explained what was occurring to prevent the furnace from igniting, and what he had done to resolve the current issue, which I appreciated very much! As always, I remain a happy Hartman Bros. customer!"
— Judith Vincenski
(Google Review)
★ ★ ★ ★ ★
"I had an excellent experience with Hartman Brothers from start to finish. After dealing with an incomplete and frustrating repair from Peterman Brothers, Hartman Brothers was a breath of fresh air. Their technician spent several hours thoroughly troubleshooting my tankless water heater, walking through the issues clearly and professionally. There was no upselling, no pressure, and no shortcuts—just honest, methodical work.
Based on their findings, I chose to upgrade to a new tankless water heater, and the decision was entirely mine. At no point did they try to push a sale or steer me toward anything unnecessary. The installation was clean, the communication was excellent, and the entire process felt transparent and trustworthy.
It’s clear why they have such a strong reputation in the Fort Wayne area. Their professionalism, responsiveness, and genuine customer‑first approach really stand out. I’m very happy with the new system and with the service I received.
"
— Cory T.
(Google Review)
★ ★ ★ ★ ★
"We didn't have to wait long for them to respond to our call. They fixed the problem, explained to us what happened, and explained to us what to do if the issue should occur again. Also, they have great customer service. We will definitely use them in the future if needed."
— John Kravec
(Google Review)
★ ★ ★ ★ ★
"Hartman Brothers did a great job once again. They are always prompt, courteous and respectful. Any questions are answered and explanations are easy to understand. Thank you once again!"
— Deb W.
(Google Review)
★ ★ ★ ★ ★
"Always great service and great prices. Thank You Hartman Brothers."
— Keith Gay
(Facebook Review)
★ ★ ★ ★ ★
"Showed up at my door 4 hours after I called about my furnace not working. Very fast response! The tech was very friendly."
— E. Rider
(Google Review)
★ ★ ★ ★ ★
"Caleb went above and beyond in listening to our problem and delivering exceptional service. He was meticulous in his work and extremely thorough. Based on first impressions, we believe Hartman Brothers will be our HVAC provider moving forward."
— Gary S.
(Google Review)
★ ★ ★ ★ ★
"AMAZING customer service!! My a/c went out this weekend - yes, THIS weekend the hottest weekend of the year. I called the office and they were able to have a service technician out within 5 hours. The truck was a sight for hot and sore eyes for sure.
He did a wonderful job finding and fixing the problem as quickly as possible. 10/10 highly recommend!!"
— Estela G.
(Google Review)
Air conditioner troubleshooting comes in two flavors: The easy stuff you can do yourself and the technical problems should be left to an experienced HVAC professional. The DIY version mainly involves ruling out the obvious things that might result in a wasted service call. You may encounter a simple fault you can fix yourself. But if not, you’ll end up scheduling a service call to repair the problem. Still, because you’ve at least ruled out the obvious potential problem yourself, after air conditioner troubleshooting, you’ll have more confidence in what the technician recommends.
