★ ★ ★ ★ ★
"Wonderful experience. The service technician was very polite and explained everything very clearly so glad I had them service my furnace."
— Mic Garcia
(Google Review)
★ ★ ★ ★ ★
"Very happy and COOL now. Caleb was super nice and seemed very knowledgeable!!! We still have a problem, but he got us up and running for the weekend after a long week of 90 degrees in our house. Hoping they send Caleb back on Monday to finish the job."
— Deb
(Google Review)
★ ★ ★ ★ ★
"He was very professional and thorough And did a great job."
— Jenny P.
(Google Review)
★ ★ ★ ★ ★
"Service was on time and the service agent was personable and knowledgeable. I have used this company for over 15 years and would recommend them to everyone."
— Donald Marvar
(Google Review)
★ ★ ★ ★ ★
"I have depended on this company for years, they are great to work with."
— Kim Wroblewski
(Google Review)
★ ★ ★ ★ ★
"I had an excellent experience with Hartman Brothers from start to finish. After dealing with an incomplete and frustrating repair from Peterman Brothers, Hartman Brothers was a breath of fresh air. Their technician spent several hours thoroughly troubleshooting my tankless water heater, walking through the issues clearly and professionally. There was no upselling, no pressure, and no shortcuts—just honest, methodical work.
Based on their findings, I chose to upgrade to a new tankless water heater, and the decision was entirely mine. At no point did they try to push a sale or steer me toward anything unnecessary. The installation was clean, the communication was excellent, and the entire process felt transparent and trustworthy.
It’s clear why they have such a strong reputation in the Fort Wayne area. Their professionalism, responsiveness, and genuine customer‑first approach really stand out. I’m very happy with the new system and with the service I received.
"
— Cory T.
(Google Review)
★ ★ ★ ★ ★
"Great service ontime for my appt Gentleman was very friendly. He was very informative on what's going on with my unit. And I was happy with my experience with the company"
— Kendra Wetzel
(Google Review)
★ ★ ★ ★ ★
"Josh was very knowledgeable! He was able to find the problem with our furnace and fix it. He was not pushy and didn't try to sell us anything we didn't need! We will definitely do business with Hartman's again when needed!"
— Brian Trumbower
(Google Review)
Air conditioner troubleshooting comes in two flavors: The easy stuff you can do yourself and the technical problems should be left to an experienced HVAC professional. The DIY version mainly involves ruling out the obvious things that might result in a wasted service call. You may encounter a simple fault you can fix yourself. But if not, you’ll end up scheduling a service call to repair the problem. Still, because you’ve at least ruled out the obvious potential problem yourself, after air conditioner troubleshooting, you’ll have more confidence in what the technician recommends.
