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How to Deal With Condensate Drain ProblemsA defective A/C condensate drain is a common cause of water damage inside homes. Condensate is simply water vapor condensed into liquid by contact with the cold evaporator coil in the A/C’s indoor air handler. Whenever your air conditioner is running it’s producing condensate — as many as 20 gallons on a humid day. As long as everything’s working right, the condensate is collected and diverted away down a line into your household drain system. If something goes wrong, however, gallons of water may end up spilled into your home — often before you even realize there’s a problem.

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New Haven , Fort Wayne area , air conditioner , indiana , condensation , condensate drain , HVAC problems , clogged drain system

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"I signed up for a service plan, as I’m not much of a handyman myself. They had a variety of payment options with the service plan, so I was able to start monthly payments, which works best for me. Our service person was polite, and he explained everything in terms I had no problems understanding. I had an additional issue with an attic duct being chewed through. He got up there and got pictures right away so they could put together an estimate. Same visit, no hassle. And because of the service plan, there was no charge for the system check. I just let him in, showed him around, and he worked his magic. No regrets here. There’s a very good chance I’ll just keep up this service plan for the entire time I own my home."

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"AMAZING customer service!! My a/c went out this weekend - yes, THIS weekend the hottest weekend of the year. I called the office and they were able to have a service technician out within 5 hours. The truck was a sight for hot and sore eyes for sure. He did a wonderful job finding and fixing the problem as quickly as possible. 10/10 highly recommend!!"

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"All of the Hartman Bros employees are very polite, helpful, efficient, and courteous. They always have answers to my questions. I'm very happy with Hartman Bros. Josh does an excellent job, is very polite, and efficient, and always answers any questions and explains to me so I understand. I highly recommend Hartman Bros!!"

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John Gross
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"We purchased our home just a few days ago and the heat was not working, and we were in single digit temps in this area. Josh, our tech, came out and checked everything out and discovered it was a programming issue on the digital thermostat. He set it correctly and heat is now working. The level of service of Hartman is phenomenal! Vickie in the office deserves a big thank you as the house was at 45 when I called and she saw to it that we were worked into their busy service request schedule."

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"I have called Hartman Bros twice for problems with my home air conditioning. Both times I felt that the pricing was fair. I appreciate that they seem to start with trying to repair and not jump to replace."

Stephanie S.
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"The technician was knowledgeable and upon request he was nice enough to educate me on the system and it's safety features as he completed his diagnostic and service."

Daniel Burke
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