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How to Deal With Condensate Drain ProblemsA defective A/C condensate drain is a common cause of water damage inside homes. Condensate is simply water vapor condensed into liquid by contact with the cold evaporator coil in the A/C’s indoor air handler. Whenever your air conditioner is running it’s producing condensate — as many as 20 gallons on a humid day. As long as everything’s working right, the condensate is collected and diverted away down a line into your household drain system. If something goes wrong, however, gallons of water may end up spilled into your home — often before you even realize there’s a problem.

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New Haven , Fort Wayne area , air conditioner , indiana , condensation , condensate drain , HVAC problems , clogged drain system

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"The repairman noticed a problem with the condenser and took care of it. I was unaware of the problem because I cannot ambulate to the basement at this time."

Sharon M.
(Google Review)

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"22 years ago Hartman's installed our furnace/AC. When the unit recently started having serious issues Hartman's tried to repair the unit, spending a few hours but the aging unit had given all it could and wouldn't stay fired after the flame sense was cleaned and the rest of the unit examined. That tech, who's name I have unfortunately lost - possibly Jim, thoroughly explained everything during his inspection so I could relay the information to my husband. After I discussed financing options with Hartman's for the replacement Rick Hartman cared for every detail and made the transition seamless. Our issue began on 3/10 and the replacement unit was installed on 3/14; a needed part was driven overnight to meet the installation date. Kevin and Jason from the install crew were very knowledgeable, professional and quickly fabricated a 3 in metal base for a perfect fit. This crew comes prepared! Josh set the unit air force specs 4 times until we found my personal preference. Roger Hartman came out during installation to give us our paperwork and check with the install crew. The installation was completed in 7 hrs and the crew never took a break! I would hire Hartman's any day for a red carpet customer service satisfaction experience with a company that has a great reputation, a friendly and professional crew with many years of accumulated experience, all the employees clearly work well together and have excellent knowledge and workmanship and work ethics. I highly recommend Hartman's, you won't be disappointed. They not only arrived on time but we're actually a little early! "

Christine B.
(Google Review)

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"Always a tremendous experience with Hartman Brothers. I have used them for more than 25 years and gotten to know their people more like friends/family than vendors... because that's exactly how they treat their customers! Always a pleasure to deal with and their work is exceptional as a bonus. Would give them 6 Stars if it was an option."

Scott Sproat
(Google Review)

★ ★ ★ ★ ★

"Just signed up for a planned service agreement to keep my AC and Furnace tuned up. Great value and great service!"

Stefan Hartman
(Facebook Review)

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"Really appreciate the way they worked us into their schedule when we needed them. I called them first thing in the morning and they were there before noon."

Paul S.
(Google Review)

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"Jim was very professional and nice. He helped explained everything to me with tips for the future. Much appreciated "

Skott Y.
(Google Review)

★ ★ ★ ★ ★

"Mario was a friendly, polite technician. He answered my questions to my satisfaction. In my opinion, he fits the profile of all technicians from Hartman’s who we have dealt with— friendly but always professional."

Sandra H.
(Google Review)

★ ★ ★ ★ ★

"The Service Tech (Ked) did a great job. He went over all the details and would highly recommend. Thanks again Hartman Brothers."

Justin S.
(Google Review)

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