★ ★ ★ ★ ★
"Tech was polite, professional, knowledgeable and worked quickly to resolve the issue with my furnace. I inquired about the root cause of this recurring problem and he kindly explained what was occurring to prevent the furnace from igniting, and what he had done to resolve the current issue, which I appreciated very much! As always, I remain a happy Hartman Bros. customer!"
— Judith Vincenski
(Google Review)
★ ★ ★ ★ ★
"I had an excellent experience with Hartman Brothers from start to finish. After dealing with an incomplete and frustrating repair from Peterman Brothers, Hartman Brothers was a breath of fresh air. Their technician spent several hours thoroughly troubleshooting my tankless water heater, walking through the issues clearly and professionally. There was no upselling, no pressure, and no shortcuts—just honest, methodical work.
Based on their findings, I chose to upgrade to a new tankless water heater, and the decision was entirely mine. At no point did they try to push a sale or steer me toward anything unnecessary. The installation was clean, the communication was excellent, and the entire process felt transparent and trustworthy.
It’s clear why they have such a strong reputation in the Fort Wayne area. Their professionalism, responsiveness, and genuine customer‑first approach really stand out. I’m very happy with the new system and with the service I received.
"
— Cory T.
(Google Review)
★ ★ ★ ★ ★
"Hartman Brothers service technician Ked Snyder was excellent. He serviced my air conditioning unit finding a leak without too much trouble. I give him five stars!"
— Donald P.
(Google Review)
★ ★ ★ ★ ★
"I have called Hartman Bros twice for problems with my home air conditioning. Both times I felt that the pricing was fair. I appreciate that they seem to start with trying to repair and not jump to replace."
— Stephanie S.
(Google Review)
★ ★ ★ ★ ★
"Excellent tech, found problem and repaired. Boiler had cracked wire cover, wrapped so it wouldn't arc and proceeded to order replacement. Also checked AC and showed husband where to shut off on outside so unit wouldn't kick on at same time everyday for just a minute or two,, even though AC was off for winter. Great Tech, Great Service! Also checked and placed order for ceiling heating unit for husband 's wood-working shop."
— Judi M.
(Google Review)
★ ★ ★ ★ ★
"Great customer service from Angie to the gentlemen that came and installed my new furnace. Would definitely recommend!"
— Stacy S.
(Google Review)
★ ★ ★ ★ ★
"I signed up for a service plan, as I’m not much of a handyman myself. They had a variety of payment options with the service plan, so I was able to start monthly payments, which works best for me. Our service person was polite, and he explained everything in terms I had no problems understanding. I had an additional issue with an attic duct being chewed through. He got up there and got pictures right away so they could put together an estimate. Same visit, no hassle. And because of the service plan, there was no charge for the system check. I just let him in, showed him around, and he worked his magic. No regrets here. There’s a very good chance I’ll just keep up this service plan for the entire time I own my home."
— Kris B.
(Google Review)
★ ★ ★ ★ ★
"Caleb was very professional in how he handled the service. I like how messages were sent updating the arrival time."
— Lane
(Google Review)