★ ★ ★ ★ ★
"22 years ago Hartman's installed our furnace/AC. When the unit recently started having serious issues Hartman's tried to repair the unit, spending a few hours but the aging unit had given all it could and wouldn't stay fired after the flame sense was cleaned and the rest of the unit examined.
That tech, who's name I have unfortunately lost - possibly Jim, thoroughly explained everything during his inspection so I could relay the information to my husband.
After I discussed financing options with Hartman's for the replacement Rick Hartman cared for every detail and made the transition seamless. Our issue began on 3/10 and the replacement unit was installed on 3/14; a needed part was driven overnight to meet the installation date. Kevin and Jason from the install crew were very knowledgeable, professional and quickly fabricated a 3 in metal base for a perfect fit. This crew comes prepared! Josh set the unit air force specs 4 times until we found my personal preference. Roger Hartman came out during installation to give us our paperwork and check with the install crew. The installation was completed in 7 hrs and the crew never took a break! I would hire Hartman's any day for a red carpet customer service satisfaction experience with a company that has a great reputation, a friendly and professional crew with many years of accumulated experience, all the employees clearly work well together and have excellent knowledge and workmanship and work ethics. I highly recommend Hartman's, you won't be disappointed. They not only arrived on time but we're actually a little early!
"
— Christine B.
(Google Review)
★ ★ ★ ★ ★
"Outstanding service from start to finish. I had an outside spigot dripping, I was afraid with the cold weather it would freeze up. Called and Roger was able to fit me in within a few hours. I have used Hartman Brothers for over 30 years for my heating and central air systems. Happy that I can call them for plumbing issues as well."
— Dawn T.
(Google Review)
★ ★ ★ ★ ★
"We replaced a heat pump hvac system, got pricing from 4 hvac contractors. Lots of choices and levels but Hartman was head and shoulders above the others in cost and quality. They have experienced Technicians and great Owners, we highly recommend them!"
— Greg Eley
(Google Review)
★ ★ ★ ★ ★
"Neb is great. Timely and through. Explains work performed in terms you can understand."
— Thomas C.
(Google Review)
★ ★ ★ ★ ★
"Josh did a excellent job on getting our furnace back up and running"
— John L.
(Google Review)
★ ★ ★ ★ ★
"Very professional and thorough. That’s why we have partnered with them for over twenty years."
— Thomas F.
(Google Review)
★ ★ ★ ★ ★
"Had our a/c quit functioning over the weekend. Called first thing Monday and they were able to get someone out in the morning and had us back up and running before we knew it!! Great service experience from initial phone call to completion of the job couldnt be happier!!"
— Bud Brewer
(Google Review)
★ ★ ★ ★ ★
"They worked me in early. Inspected and found the problem quickly. Explain the issues thoroughly and did not attempt to see me parts and services I did not need. They got the heat going temporarily and hope to have needed parts in a couple days."
— Todd Hammond
(Google Review)
Of all the tasks you need to do to get your home ready for Fort Wayne's cold winter, resetting the programmable thermostat is one of the most important. Done right, this job will keep you comfortable and control your energy bills all season long.
