★ ★ ★ ★ ★
"22 years ago Hartman's installed our furnace/AC. When the unit recently started having serious issues Hartman's tried to repair the unit, spending a few hours but the aging unit had given all it could and wouldn't stay fired after the flame sense was cleaned and the rest of the unit examined.
That tech, who's name I have unfortunately lost - possibly Jim, thoroughly explained everything during his inspection so I could relay the information to my husband.
After I discussed financing options with Hartman's for the replacement Rick Hartman cared for every detail and made the transition seamless. Our issue began on 3/10 and the replacement unit was installed on 3/14; a needed part was driven overnight to meet the installation date. Kevin and Jason from the install crew were very knowledgeable, professional and quickly fabricated a 3 in metal base for a perfect fit. This crew comes prepared! Josh set the unit air force specs 4 times until we found my personal preference. Roger Hartman came out during installation to give us our paperwork and check with the install crew. The installation was completed in 7 hrs and the crew never took a break! I would hire Hartman's any day for a red carpet customer service satisfaction experience with a company that has a great reputation, a friendly and professional crew with many years of accumulated experience, all the employees clearly work well together and have excellent knowledge and workmanship and work ethics. I highly recommend Hartman's, you won't be disappointed. They not only arrived on time but we're actually a little early!
"
— Christine B.
(Google Review)
★ ★ ★ ★ ★
"Great local company! Always on time and thorough in their service. Plus, just plain nice people."
— Donna R.
(Google Review)
★ ★ ★ ★ ★
"I had an excellent experience with Hartman Brothers from start to finish. After dealing with an incomplete and frustrating repair from Peterman Brothers, Hartman Brothers was a breath of fresh air. Their technician spent several hours thoroughly troubleshooting my tankless water heater, walking through the issues clearly and professionally. There was no upselling, no pressure, and no shortcuts—just honest, methodical work.
Based on their findings, I chose to upgrade to a new tankless water heater, and the decision was entirely mine. At no point did they try to push a sale or steer me toward anything unnecessary. The installation was clean, the communication was excellent, and the entire process felt transparent and trustworthy.
It’s clear why they have such a strong reputation in the Fort Wayne area. Their professionalism, responsiveness, and genuine customer‑first approach really stand out. I’m very happy with the new system and with the service I received.
"
— Cory T.
(Google Review)
★ ★ ★ ★ ★
"My service was outstanding. They arrived within a few hours. The technician was knowledgeable, kind and made me feel better as I was upset and freezing with no heat. They went above my expectations to find my part do it didn't have to be ordered. My Trane furnace is old. Definitely would recommend this company and I will continue to use them in the future for regular maintenance."
— Michelle L.
(Google Review)
★ ★ ★ ★ ★
"Great service, as usual. Brad replaced a toilet for us. Done efficiently and expertly!"
— Gene F.
(Google Review)
★ ★ ★ ★ ★
"This was a great service call. The service mechanic was very efficient and did a
great job."
— Donald S.
(Google Review)
★ ★ ★ ★ ★
"Caleb was very professional in how he handled the service. I like how messages were sent updating the arrival time."
— Lane
(Google Review)
★ ★ ★ ★ ★
"These people are Amazing I have never had any trouble at all. They are always there if you need them, anyone that comes is always respectable and caring about you. A great group of staff That's for sure I'm so happy we went with them for our needs."
— MaryJane L.
(Google Review)
Replacing insulation may enhance indoor comfort and increase energy savings. The question is: When is replacing insulation actually required?
Under normal conditions, insulation materials don’t “wear out” or simply deteriorate. However, when affected by specific events, insulation may degrade and no longer effectively inhibit heat transfer. Also, other factors must be considered such as advances in composition and manufacture of insulating materials now on the market.
