★ ★ ★ ★ ★
"Josh was very prompt, polite, knowledgeable, thorough, and efficient. Hartman Brothers technicians always provide excellent customer service."
— Elaine Foley
(Google Review)
★ ★ ★ ★ ★
"Great first impression with the receptionist who answered my call after the first ring! She was friendly, professional, and genuine... The service repair technician was professional and took time to explain the repair that he recommended to the A/C unit. He fixed the unit on the spot. Not only great service, but great people too. Thank you, Hartman Brothers!"
— Stephen Vachon
(Facebook Review)
★ ★ ★ ★ ★
"These people are Amazing I have never had any trouble at all. They are always there if you need them, anyone that comes is always respectable and caring about you. A great group of staff That's for sure I'm so happy we went with them for our needs."
— MaryJane L.
(Google Review)
★ ★ ★ ★ ★
"Serviceman on time, friendly, polite, professional. I will recommend Hartman Bros. To anyone who asks if I know good company for heating/ac. Very glad I chose them."
— Patricia Stine
(Google Review)
★ ★ ★ ★ ★
"We cant say enough positive things about this company and those who work there. Dalton was my tech he is very thorough with both my heating and air this year !!"
— Rhonda Ludlow
(Google Review)
★ ★ ★ ★ ★
"22 years ago Hartman's installed our furnace/AC. When the unit recently started having serious issues Hartman's tried to repair the unit, spending a few hours but the aging unit had given all it could and wouldn't stay fired after the flame sense was cleaned and the rest of the unit examined.
That tech, who's name I have unfortunately lost - possibly Jim, thoroughly explained everything during his inspection so I could relay the information to my husband.
After I discussed financing options with Hartman's for the replacement Rick Hartman cared for every detail and made the transition seamless. Our issue began on 3/10 and the replacement unit was installed on 3/14; a needed part was driven overnight to meet the installation date. Kevin and Jason from the install crew were very knowledgeable, professional and quickly fabricated a 3 in metal base for a perfect fit. This crew comes prepared! Josh set the unit air force specs 4 times until we found my personal preference. Roger Hartman came out during installation to give us our paperwork and check with the install crew. The installation was completed in 7 hrs and the crew never took a break! I would hire Hartman's any day for a red carpet customer service satisfaction experience with a company that has a great reputation, a friendly and professional crew with many years of accumulated experience, all the employees clearly work well together and have excellent knowledge and workmanship and work ethics. I highly recommend Hartman's, you won't be disappointed. They not only arrived on time but we're actually a little early!
"
— Christine B.
(Google Review)
★ ★ ★ ★ ★
"Very nice people and reasonably priced and such nice service techs would recommend to anyone."
— Vicky S.
(Google Review)
★ ★ ★ ★ ★
"I have a hot water tank that's 24yr old. Brad came out to diagnose it and flush it out. Great Service! Great office staff. Great experience. I'll be calling them again!"
— Connie G.
(Google Review)
As the summer in Fort Wayne heats up, you may find yourself paying closer attention to how your air conditioner behaves. Unfamiliar noises or changes in the way the A/C performs can put a homeowner on edge. Some noises are likely to be innocuous, and some changes in performance might be simple fixes. Here's some information on troubleshooting your air conditioner before you call for help.
