★ ★ ★ ★ ★
"22 years ago Hartman's installed our furnace/AC. When the unit recently started having serious issues Hartman's tried to repair the unit, spending a few hours but the aging unit had given all it could and wouldn't stay fired after the flame sense was cleaned and the rest of the unit examined.
That tech, who's name I have unfortunately lost - possibly Jim, thoroughly explained everything during his inspection so I could relay the information to my husband.
After I discussed financing options with Hartman's for the replacement Rick Hartman cared for every detail and made the transition seamless. Our issue began on 3/10 and the replacement unit was installed on 3/14; a needed part was driven overnight to meet the installation date. Kevin and Jason from the install crew were very knowledgeable, professional and quickly fabricated a 3 in metal base for a perfect fit. This crew comes prepared! Josh set the unit air force specs 4 times until we found my personal preference. Roger Hartman came out during installation to give us our paperwork and check with the install crew. The installation was completed in 7 hrs and the crew never took a break! I would hire Hartman's any day for a red carpet customer service satisfaction experience with a company that has a great reputation, a friendly and professional crew with many years of accumulated experience, all the employees clearly work well together and have excellent knowledge and workmanship and work ethics. I highly recommend Hartman's, you won't be disappointed. They not only arrived on time but we're actually a little early!
"
— Christine B.
(Google Review)
★ ★ ★ ★ ★
"Very happy and COOL now. Caleb was super nice and seemed very knowledgeable!!! We still have a problem, but he got us up and running for the weekend after a long week of 90 degrees in our house. Hoping they send Caleb back on Monday to finish the job."
— Deb
(Google Review)
★ ★ ★ ★ ★
"Hartman Brothers service technician Ked Snyder was excellent. He serviced my air conditioning unit finding a leak without too much trouble. I give him five stars!"
— Donald P.
(Google Review)
★ ★ ★ ★
"Mario was efficient,friendly and explained what inducer motor does. Great job."
— Pam A.
(Google Review)
★ ★ ★ ★ ★
"Jim went over and above as he identified a problem that other techs had not noted in the 2 years prior and took the time to educate us on the issue. We also had questions about our thermostat settings and while in our home, Jim researched and found the answer. Great service isn’t always knowing it all, but rather assessing situations, thoughtfully problem solving, and seeking answers from others when needed. Jim did all of that and we appreciate the excellent service provided."
— Melanie K.
(Google Review)
★ ★ ★ ★ ★
"Great communication throughout the process. Things were explained to me in terms that I could understand. Very fair and professional. I'd highly recommend Hartman Brothers to anyone!"
— Jared C.
(Google Review)
★ ★ ★ ★ ★
"I've used Hartman Brothers for all my HVAC needs across multiple properties and they are always responsive and timely. Dalton was my technician and demonstrated a high degree of both professionalism and helpfulness. Vicky is their jack-of-all trades office and scheduling manager. She always does a phenomenal job and makes you feel valued as a customer in every interaction. You can't go wrong with this company. Strongly recommended!"
— Spencer Lulling
(Google Review)
★ ★ ★ ★ ★
"Love these people! We bought a brand new furnace and ac a year ago. For some crazy reason something happened to the ac Sunday when it was 91 degrees . I had a service guy here Sunday and Monday... Vicky was fabulous through it all and the guys were wonderful. They ended up working after hours and got it all fixed... Thank you from the bottom of my heart and my puppies. We're cool again!!"
— Fonda M Jones-Soards
(Facebook Review)
As the approach of winter shifts the focus to your home heating system, there’s a natural tendency to put off any pending A/C repair work until next spring. If you’ve put up with one or more air conditioning issues during the summer, you may not feel the urgency to deal with them now, as outdoor temperatures begin dropping. However, there are several reasons why fall and winter are actually good times to schedule A/C repair work, after all.
Although about 86 percent of American homes have air conditioning, few people know how their system works. Knowing a little about how your air conditioner keeps your Fort Wayne area home cool during the long, hot summer can help you troubleshoot 