★ ★ ★ ★ ★
"Ked was excellent, friendly from the start and extremely helpful. Because of how thorough he was, he fixed the problem but also discovered another potential problem and promptly fixed it as well."
— Casey Holt
(Google Review)
★ ★ ★ ★ ★
"I had an excellent experience with Hartman Brothers from start to finish. After dealing with an incomplete and frustrating repair from Peterman Brothers, Hartman Brothers was a breath of fresh air. Their technician spent several hours thoroughly troubleshooting my tankless water heater, walking through the issues clearly and professionally. There was no upselling, no pressure, and no shortcuts—just honest, methodical work.
Based on their findings, I chose to upgrade to a new tankless water heater, and the decision was entirely mine. At no point did they try to push a sale or steer me toward anything unnecessary. The installation was clean, the communication was excellent, and the entire process felt transparent and trustworthy.
It’s clear why they have such a strong reputation in the Fort Wayne area. Their professionalism, responsiveness, and genuine customer‑first approach really stand out. I’m very happy with the new system and with the service I received.
"
— Cory T.
(Google Review)
★ ★ ★ ★ ★
"They always let me know when they are on the way and were on time - actually early! Always friendly and professional."
— Joan G.
(Google Review)
★ ★ ★ ★ ★
"My husband and I were very pleased with the quality of service we received today from Caleb. He worked very hard to figure out why our furnace wasn't working. He also cleaned the coils which provided us with better air quality. We are now enjoying a cozy warm home again. Thank you Caleb for a job well done."
— Helen T.
(Google Review)
★ ★ ★ ★ ★
"Caleb was the technician who came to check out our furnace. He immediately figured out the problem. I highly recommend him"
— Han H.
(Google Review)
★ ★ ★ ★ ★
"Very professional and thorough. That’s why we have partnered with them for over twenty years."
— Thomas F.
(Google Review)
★ ★ ★ ★ ★
"Everything was competed as expected and my satisfaction. The service representative could have even arrived earlier than scheduled if I could have accommodated the time"
— Donald M.
(Google Review)
★ ★ ★ ★ ★
"Luckily I have only had to use them twice in the last 15 years or so but their service techs are always super friendly, the people that answer the phone are always friendly, great culture."
— James K.
(Google Review)