★ ★ ★ ★ ★
"Brian is an asset. He knows his stuff and is very personable. As a 12-year annual service customer The visit involved testing and advice and a small amount of refrigerant. The visit last about an hour."
— Tom Jurczak
(Google Review)
★ ★ ★ ★ ★
"Always a tremendous experience with Hartman Brothers. I have used them for more than 25 years and gotten to know their people more like friends/family than vendors... because that's exactly how they treat their customers! Always a pleasure to deal with and their work is exceptional as a bonus. Would give them 6 Stars if it was an option."
— Scott S.
(Google Review)
★ ★ ★ ★ ★
"Every thing went well, even though he had bad news that the unit needed to be replaced due to the fact that the unit was 18 years old and the refrigerant used in the day was R22 that it cant be purchased because of government regulations, now we will see what the estimate will be. The technician seems to be knowledgeable and was very professional about his work."
— Harold Breames
(Google Review)
★ ★ ★ ★ ★
"Furnace wasn’t working on Friday morning after thanksgiving. Called Hartman Brothers. They were able to get here in the early afternoon. They diagnosed the problem and got it fixed quickly. Communication was excellent. Price was more than I expected, but understand that parts for 20+ year old furnace are not inexpensive."
— Brad S.
(Google Review)
★ ★ ★ ★ ★
"On Saturday, my water heater spewed lots of water in the utility portion of my garage. Unfortunately, my furnace was soaked. After my call to Hartman Bros., Darian arrived within the hour and dried out the furnace and re-started it. Hartman Bros. has been servicing my heating and cooling systems for over 30 years and have always been "johnny-on-the-spot" when I have had problems. I highly recommend them."
— Nancee L.
(Google Review)
★ ★ ★ ★ ★
"Ked came on time for my semi-annual scheduled appointment, checked out the furnace and changed the filter. He spent a considerable amount of time trying to track and fix a problem with my smart hub, but stayed with it until we think it is fixed. This is the third HVAC system I have purchased from Hartman Brothers over the past 40 years and I have always been pleased with their service, product and personnel. That is why I still use them. Took them awhile to convince me the annual maintenance program is a good deal, but with all the electronics in the new systems, the system needs care and feeding from a professional! I am glad I finally listened!"
— Earnie W.
(Google Review)
★ ★ ★ ★ ★
"Caleb went above and beyond in listening to our problem and delivering exceptional service. He was meticulous in his work and extremely thorough. Based on first impressions, we believe Hartman Brothers will be our HVAC provider moving forward."
— Gary S.
(Google Review)
★ ★ ★ ★ ★
"I had an excellent experience with Hartman Brothers from start to finish. After dealing with an incomplete and frustrating repair from Peterman Brothers, Hartman Brothers was a breath of fresh air. Their technician spent several hours thoroughly troubleshooting my tankless water heater, walking through the issues clearly and professionally. There was no upselling, no pressure, and no shortcuts—just honest, methodical work.
Based on their findings, I chose to upgrade to a new tankless water heater, and the decision was entirely mine. At no point did they try to push a sale or steer me toward anything unnecessary. The installation was clean, the communication was excellent, and the entire process felt transparent and trustworthy.
It’s clear why they have such a strong reputation in the Fort Wayne area. Their professionalism, responsiveness, and genuine customer‑first approach really stand out. I’m very happy with the new system and with the service I received.
"
— Cory T.
(Google Review)