★ ★ ★ ★ ★
"22 years ago Hartman's installed our furnace/AC. When the unit recently started having serious issues Hartman's tried to repair the unit, spending a few hours but the aging unit had given all it could and wouldn't stay fired after the flame sense was cleaned and the rest of the unit examined.
That tech, who's name I have unfortunately lost - possibly Jim, thoroughly explained everything during his inspection so I could relay the information to my husband.
After I discussed financing options with Hartman's for the replacement Rick Hartman cared for every detail and made the transition seamless. Our issue began on 3/10 and the replacement unit was installed on 3/14; a needed part was driven overnight to meet the installation date. Kevin and Jason from the install crew were very knowledgeable, professional and quickly fabricated a 3 in metal base for a perfect fit. This crew comes prepared! Josh set the unit air force specs 4 times until we found my personal preference. Roger Hartman came out during installation to give us our paperwork and check with the install crew. The installation was completed in 7 hrs and the crew never took a break! I would hire Hartman's any day for a red carpet customer service satisfaction experience with a company that has a great reputation, a friendly and professional crew with many years of accumulated experience, all the employees clearly work well together and have excellent knowledge and workmanship and work ethics. I highly recommend Hartman's, you won't be disappointed. They not only arrived on time but we're actually a little early!
"
— Christine B.
(Google Review)
★ ★ ★ ★ ★
"Our technician arrived as scheduled, was courteous at the door and asked if it was OK to come into the house, after which he put his booties over his work shoes. He (I wish I knew his name) seemed to complete his tasks efficiently, cleaned up his workspace and gave a thorough rendition of the condition of our AC unit. I appreciated his work and glad that we had the service contract. Great Job!"
— Michael R.
(Google Review)
★ ★ ★ ★ ★
"Caleb was very courteous and thorough on his routine check-up of our heating system. Thank you."
— Ron N.
(Google Review)
★ ★ ★ ★ ★
"Hartman Brothers responded within hours of our furnace going out and gave us several options. They are always courteous and knowledgeable. We have done business with them for 20+ years."
— Mindy Meyer
(Google Review)
★ ★ ★ ★ ★
"Nothing short of FABULOUS!!! Darian and Brandon provided us with outstanding service. They were diligent, skilled, hard workers and excellent communicators. Friendly and generous with their help, even doing a couple extra jobs to make things easier for us! And they were immaculate with clean up. Highly recommend Hartman! Professionalism and excellence all through this process!"
— Susan Kanpol
(Google Review)
★ ★ ★ ★ ★
"Great service ontime for my appt Gentleman was very friendly. He was very informative on what's going on with my unit. And I was happy with my experience with the company"
— Kendra Wetzel
(Google Review)
★ ★ ★ ★ ★
"Professional and quick! Very pleased with how fast they arrived, and fixed the problem in quick order!"
— Dalton Hathaway
(Google Review)
★ ★ ★ ★ ★
"The staff is wonderful and the technicians are "top notch" at Hartman Brothers! I have used this company for the past 25+ years for all my regular maintenance checkups and repairs. I have never been disappointed with the quality of work by the Hartman Brothers service technicians. My most recent service tech was "Josh." Josh was very courteous and professional. I will continue to use Hartman Brothers for all my HVAC needs for years to come!"
— Catherine D.
(Google Review)
You've decided to spring for a new furnace for your Fort Wayne area home. It's just a matter of going to your trusted HVAC contractor and setting up an installation, right? Actually, there's a lot more involved with furnace installation if you want your new system to work safely and efficiently in your home. Following are some guidelines to keep in mind for your furnace installation.
