★ ★ ★ ★ ★
"Great first impression with the receptionist who answered my call after the first ring! She was friendly, professional, and genuine... The service repair technician was professional and took time to explain the repair that he recommended to the A/C unit. He fixed the unit on the spot. Not only great service, but great people too. Thank you, Hartman Brothers!"
— Stephen Vachon
(Facebook Review)
★ ★ ★ ★ ★
"Hartman Brothers service technician Ked Snyder was excellent. He serviced my air conditioning unit finding a leak without too much trouble. I give him five stars!"
— Donald P.
(Google Review)
★ ★ ★ ★ ★
"I had an excellent experience with Hartman Brothers from start to finish. After dealing with an incomplete and frustrating repair from Peterman Brothers, Hartman Brothers was a breath of fresh air. Their technician spent several hours thoroughly troubleshooting my tankless water heater, walking through the issues clearly and professionally. There was no upselling, no pressure, and no shortcuts—just honest, methodical work.
Based on their findings, I chose to upgrade to a new tankless water heater, and the decision was entirely mine. At no point did they try to push a sale or steer me toward anything unnecessary. The installation was clean, the communication was excellent, and the entire process felt transparent and trustworthy.
It’s clear why they have such a strong reputation in the Fort Wayne area. Their professionalism, responsiveness, and genuine customer‑first approach really stand out. I’m very happy with the new system and with the service I received.
"
— Cory T.
(Google Review)
★ ★ ★ ★ ★
"Hartman Brothers has always provided excellent service. From installing a new AC/furnace system to their biannual maintenance visits - they are the best!"
— Sharon R.
(Google Review)
★ ★ ★ ★ ★
"Great service, as usual. Ked was prompt and he is very experienced and knowledgeable."
— Gene F.
(Google Review)
★ ★ ★ ★ ★
"Great work and very reasonable prices! Technicians were very careful and efficient in their work."
— John Edmonds
(Facebook Review)
★ ★ ★ ★ ★
"Hartman was absolutly 100% thorough to ensure our HVAC issues were fixed after our new built home settled and 1st hard winter tested it. I love knowing Hartman is a phone call away to correctly fix and solve any heating and air condition needs."
— John Kravec
(Google Review)
★ ★ ★ ★ ★
"They worked me in early. Inspected and found the problem quickly. Explain the issues thoroughly and did not attempt to see me parts and services I did not need. They got the heat going temporarily and hope to have needed parts in a couple days."
— Todd Hammond
(Google Review)
In homes heated by a furnace, setting the temperature back at night ensures energy savings. That’s not necessarily the case with a heat pump, however. In order to avoid turning on the backup electric resistance heat during the recovery period (when the unit is working to get back to your comfort temperature), the heat pump's thermostat needs to work in a special way.
