★ ★ ★ ★ ★
"AMAZING customer service!! My a/c went out this weekend - yes, THIS weekend the hottest weekend of the year. I called the office and they were able to have a service technician out within 5 hours. The truck was a sight for hot and sore eyes for sure.
He did a wonderful job finding and fixing the problem as quickly as possible. 10/10 highly recommend!!"
— Estela G.
(Google Review)
★ ★ ★ ★ ★
"Came home from work to find that my furnace wasn't working. Since the temperatures were extremely mild for November, I just left a message for them to call me the next day. Received a call by 7:25 am and told that the repair man would be there in approximately a half hour. He was at my house by 8:30 and he had it back running within 45 minutes. He went the extra step and made sure that there was no other possible issues before he left. I'd recommend Hartman Brothers Heating to anyone, they are courteous, reliable, knowledgeable and won't gouge you like some companies."
— Renee Collins
(Google Review)
★ ★ ★ ★ ★
"The staff is wonderful and the technicians are "top notch" at Hartman Brothers! I have used this company for the past 25+ years for all my regular maintenance checkups and repairs. I have never been disappointed with the quality of work by the Hartman Brothers service technicians. My most recent service tech was "Josh." Josh was very courteous and professional. I will continue to use Hartman Brothers for all my HVAC needs for years to come!"
— Catherine D.
(Google Review)
★ ★ ★ ★ ★
"My husband and I were very pleased with the quality of service we received today from Caleb. He worked very hard to figure out why our furnace wasn't working. He also cleaned the coils which provided us with better air quality. We are now enjoying a cozy warm home again. Thank you Caleb for a job well done."
— Helen T.
(Google Review)
★ ★ ★ ★ ★
"I had an excellent experience with Hartman Brothers from start to finish. After dealing with an incomplete and frustrating repair from Peterman Brothers, Hartman Brothers was a breath of fresh air. Their technician spent several hours thoroughly troubleshooting my tankless water heater, walking through the issues clearly and professionally. There was no upselling, no pressure, and no shortcuts—just honest, methodical work.
Based on their findings, I chose to upgrade to a new tankless water heater, and the decision was entirely mine. At no point did they try to push a sale or steer me toward anything unnecessary. The installation was clean, the communication was excellent, and the entire process felt transparent and trustworthy.
It’s clear why they have such a strong reputation in the Fort Wayne area. Their professionalism, responsiveness, and genuine customer‑first approach really stand out. I’m very happy with the new system and with the service I received.
"
— Cory T.
(Google Review)
★ ★ ★ ★ ★
"Very satisfied with service arrival time and communication. I would recommend."
— Henry G.
(Google Review)
★ ★ ★ ★ ★
"We purchased our home just a few days ago and the heat was not working, and we were in single digit temps in this area. Josh, our tech, came out and checked everything out and discovered it was a programming issue on the digital thermostat. He set it correctly and heat is now working. The level of service of Hartman is phenomenal! Vickie in the office deserves a big thank you as the house was at 45 when I called and she saw to it that we were worked into their busy service request schedule."
— Judith Botts
(Google Review)
★ ★ ★ ★ ★
"I've always had wonderful service from you. From you putting in my central air and heating to service I've never had any problem."
— Luv R.
(Google Review)
Summers in Fort Wayne can be brutal, and having a functioning central air conditioner makes your home a nice retreat from the heat and humidity. Knowing when you have a problem with your cooling system will keep your home cool this summer. This means listening to the different A/C noises that come out of your equipment, and understanding what they mean.
