★ ★ ★ ★ ★
"I had an excellent experience with Hartman Brothers from start to finish. After dealing with an incomplete and frustrating repair from Peterman Brothers, Hartman Brothers was a breath of fresh air. Their technician spent several hours thoroughly troubleshooting my tankless water heater, walking through the issues clearly and professionally. There was no upselling, no pressure, and no shortcuts—just honest, methodical work.
Based on their findings, I chose to upgrade to a new tankless water heater, and the decision was entirely mine. At no point did they try to push a sale or steer me toward anything unnecessary. The installation was clean, the communication was excellent, and the entire process felt transparent and trustworthy.
It’s clear why they have such a strong reputation in the Fort Wayne area. Their professionalism, responsiveness, and genuine customer‑first approach really stand out. I’m very happy with the new system and with the service I received.
"
— Cory T.
(Google Review)
★ ★ ★ ★ ★
"I signed up for a service plan, as I’m not much of a handyman myself. They had a variety of payment options with the service plan, so I was able to start monthly payments, which works best for me. Our service person was polite, and he explained everything in terms I had no problems understanding. I had an additional issue with an attic duct being chewed through. He got up there and got pictures right away so they could put together an estimate. Same visit, no hassle. And because of the service plan, there was no charge for the system check. I just let him in, showed him around, and he worked his magic. No regrets here. There’s a very good chance I’ll just keep up this service plan for the entire time I own my home."
— Kris B.
(Google Review)
★ ★ ★ ★ ★
"Hartman was absolutly 100% thorough to ensure our HVAC issues were fixed after our new built home settled and 1st hard winter tested it. I love knowing Hartman is a phone call away to correctly fix and solve any heating and air condition needs."
— John Kravec
(Google Review)
★ ★ ★ ★ ★
"We didn't have to wait long for them to respond to our call. They fixed the problem, explained to us what happened, and explained to us what to do if the issue should occur again. Also, they have great customer service. We will definitely use them in the future if needed."
— John Kravec
(Google Review)
★ ★ ★ ★ ★
"Fast, professional, and friendly. Love this company!"
— Iana K.
(Google Review)
★ ★ ★ ★ ★
"Hartman Bros does a good job They installed my Lenox system and maintain it every year. They have always been responsive and professional. I will use them for my next system."
— Judy Gleason
(Google Review)
★ ★ ★ ★ ★
"Great service ontime for my appt Gentleman was very friendly. He was very informative on what's going on with my unit. And I was happy with my experience with the company"
— Kendra Wetzel
(Google Review)
★ ★ ★ ★ ★
"They are always fast and efficient. Never had to wait long for service. Today Brian did an outstanding job. Diagnosed the problem immediately and had the furnace up and running."
— Joy Miller-Long
(Google Review)