★ ★ ★ ★ ★
"I had an excellent experience with Hartman Brothers from start to finish. After dealing with an incomplete and frustrating repair from Peterman Brothers, Hartman Brothers was a breath of fresh air. Their technician spent several hours thoroughly troubleshooting my tankless water heater, walking through the issues clearly and professionally. There was no upselling, no pressure, and no shortcuts—just honest, methodical work.
Based on their findings, I chose to upgrade to a new tankless water heater, and the decision was entirely mine. At no point did they try to push a sale or steer me toward anything unnecessary. The installation was clean, the communication was excellent, and the entire process felt transparent and trustworthy.
It’s clear why they have such a strong reputation in the Fort Wayne area. Their professionalism, responsiveness, and genuine customer‑first approach really stand out. I’m very happy with the new system and with the service I received.
"
— Cory T.
(Google Review)
★ ★ ★ ★ ★
"Great service ontime for my appt Gentleman was very friendly. He was very informative on what's going on with my unit. And I was happy with my experience with the company"
— Kendra Wetzel
(Google Review)
★ ★ ★ ★ ★
"Excellent professional service by Brian…detailed cleaning of outdoor air conditioner unit..checked electrical components.. changed batteries in thermostat!"
— Ramona H.
(Google Review)
★ ★ ★ ★ ★
"We purchased our home just a few days ago and the heat was not working, and we were in single digit temps in this area. Josh, our tech, came out and checked everything out and discovered it was a programming issue on the digital thermostat. He set it correctly and heat is now working. The level of service of Hartman is phenomenal! Vickie in the office deserves a big thank you as the house was at 45 when I called and she saw to it that we were worked into their busy service request schedule."
— Judith Botts
(Google Review)
★ ★ ★ ★ ★
"Excellent same-day service!"
— Larry A.
(Google Review)
★ ★ ★ ★ ★
"Professional from start to finish. Arrived on time. Installation went smoothly. Faster than expected. Very helpful from the start. Answered all questions. Communication was excellent."
— Michael T.
(Google Review)
★ ★ ★ ★ ★
"I have been a long-standing client of Hartman Brothers Heating & Air Conditioning. My continued patronage is a testament to the profound knowledge and expertise demonstrated by their team. While I have fortunately not required their support beyond routine service appointments, I am confident in their ability to provide exceptional assistance should the need arise."
— George M.
(Google Review)
★ ★ ★ ★ ★
"Very friendly and quick service, even on short notice. We will be able to sleep comfortably tonight with our fixed air conditioner! Thank you, Hartman Brothers!"
— Brittany Grote
(Facebook Review)