★ ★ ★ ★ ★
"22 years ago Hartman's installed our furnace/AC. When the unit recently started having serious issues Hartman's tried to repair the unit, spending a few hours but the aging unit had given all it could and wouldn't stay fired after the flame sense was cleaned and the rest of the unit examined.
That tech, who's name I have unfortunately lost - possibly Jim, thoroughly explained everything during his inspection so I could relay the information to my husband.
After I discussed financing options with Hartman's for the replacement Rick Hartman cared for every detail and made the transition seamless. Our issue began on 3/10 and the replacement unit was installed on 3/14; a needed part was driven overnight to meet the installation date. Kevin and Jason from the install crew were very knowledgeable, professional and quickly fabricated a 3 in metal base for a perfect fit. This crew comes prepared! Josh set the unit air force specs 4 times until we found my personal preference. Roger Hartman came out during installation to give us our paperwork and check with the install crew. The installation was completed in 7 hrs and the crew never took a break! I would hire Hartman's any day for a red carpet customer service satisfaction experience with a company that has a great reputation, a friendly and professional crew with many years of accumulated experience, all the employees clearly work well together and have excellent knowledge and workmanship and work ethics. I highly recommend Hartman's, you won't be disappointed. They not only arrived on time but we're actually a little early!
"
— Christine B.
(Google Review)
★ ★ ★ ★ ★
"Love these people! We bought a brand new furnace and ac a year ago. For some crazy reason something happened to the ac Sunday when it was 91 degrees . I had a service guy here Sunday and Monday... Vicky was fabulous through it all and the guys were wonderful. They ended up working after hours and got it all fixed... Thank you from the bottom of my heart and my puppies. We're cool again!!"
— Fonda M Jones-Soards
(Facebook Review)
★ ★ ★ ★ ★
"Our Sunday started with the air-conditioner not cooling our home. Monday same thing but not sure if it just couldnt keep up with the high temps. Tuesday decided to call Hartmans heating & Air Conditioning Very. Busy but said they would send a tec out on Thursday. Tec came we talked and he went to work to find the problem, We need a new start up switch , it was installed and after all his checking he gave us a smile and said we are back with the air conditioning working,, We have been with Hartmans for many years and are always so grateful, thankful for their help. Give them a calll."
— Randy L.
(Google Review)
★ ★ ★ ★ ★
"Caleb was very courteous and thorough on his routine check-up of our heating system. Thank you."
— Ron N.
(Google Review)
★ ★ ★ ★ ★
"Josh was very pleasant. He explained what happened with my Furnace in the cold weather and why it happened. He had the Furnace working again quickly."
— Lisa B.
(Google Review)
★ ★ ★ ★ ★
"Josh was very courteous and professional. He took the time to explain to me and show me what was going on inside the furnace. I felt really bad that we needed to call him out on a Sunday but with the inside of the furnace iced up our air just wasnt working and he got us up and running in no time"
— Dorothy Poling
(Google Review)
★ ★ ★ ★ ★
"
They have made repairs in the past and now do all my hvac maintenance. Truly a great company to deal with."
— Robert Burns
(Google Review)
★ ★ ★ ★ ★
"All of the Hartman Bros employees are very polite, helpful, efficient and courteous. They always have answers to my questions. Im very happy with Hartman Bros. Caleb did an excellent job, is very polite, efficient and I highly recommend Hartman Bros!!"
— Renee Collins
(Google Review)
Installing a new furnace is a task that should always be left to the professionals, but you should know what to look for in a contractor to be sure the process goes smoothly. You also should know what furnace features to look for so you can save money and stay comfortable throughout our Indiana winter.
