★ ★ ★ ★ ★
"Brian showed me what was wrong with my air conditioning unit and explained everything so I could understand. He spoke to Vicki at the office regarding a needed part that would have to be ordered. They could have slapped a generic part on, but it would have only been a short-term fix. Instead of taking the easy way out, they are getting the part made for my unit so it will stay fixed, and they are coming back to finish the job as soon as they have the part. Hartman Brothers is ethical, knowledgeable, friendly, and they do the job right! I highly recommend them!"
— Kris De
(Google Review)
★ ★ ★ ★ ★
"Hartman Brothers always comes through for us. The furnace quit working and they squeezed us in the same day. They diagnosed and fixed it quickly. We won't use anyone else!"
— Debra Stellato
(Google Review)
★ ★ ★ ★ ★
"Service was on time and the service agent was personable and knowledgeable. I have used this company for over 15 years and would recommend them to everyone."
— Donald Marvar
(Google Review)
★ ★ ★ ★ ★
"I had just called in yesterday for a non-emergency plumbing repair and they were out first thing this morning! Brad was very professional and courteous and he got everything taken care of very promptly. He had to go get a part and was back faster than I thought he could be. Great job and I will call again for my plumbing as well as my HVAC needs."
— Roger D.
(Google Review)
★ ★ ★ ★ ★
"Caleb was very efficient and helpful to explain all the features on the heating & air system & all the operations."
— Russ W.
(Google Review)
★ ★ ★ ★ ★
"22 years ago Hartman's installed our furnace/AC. When the unit recently started having serious issues Hartman's tried to repair the unit, spending a few hours but the aging unit had given all it could and wouldn't stay fired after the flame sense was cleaned and the rest of the unit examined.
That tech, who's name I have unfortunately lost - possibly Jim, thoroughly explained everything during his inspection so I could relay the information to my husband.
After I discussed financing options with Hartman's for the replacement Rick Hartman cared for every detail and made the transition seamless. Our issue began on 3/10 and the replacement unit was installed on 3/14; a needed part was driven overnight to meet the installation date. Kevin and Jason from the install crew were very knowledgeable, professional and quickly fabricated a 3 in metal base for a perfect fit. This crew comes prepared! Josh set the unit air force specs 4 times until we found my personal preference. Roger Hartman came out during installation to give us our paperwork and check with the install crew. The installation was completed in 7 hrs and the crew never took a break! I would hire Hartman's any day for a red carpet customer service satisfaction experience with a company that has a great reputation, a friendly and professional crew with many years of accumulated experience, all the employees clearly work well together and have excellent knowledge and workmanship and work ethics. I highly recommend Hartman's, you won't be disappointed. They not only arrived on time but we're actually a little early!
"
— Christine B.
(Google Review)
★ ★ ★ ★ ★
"I had an issue with my furnace, the technician responded timely to my home and quickly assessed the problem and fixed it. The technician was very courteous and helpful. I will definitely use this company again. 10/10"
— Roy C.
(Google Review)
★ ★ ★ ★ ★
"Service staff was friendly and answered any questions I had."
— Ed C.
(Google Review)
A properly sized cooling and heating system will deliver better energy efficiency and performance than a system that's over- or undersized. An essential aspect of sizing A/Cs, furnaces and heat pumps is calculating the heating and cooling loads (requirements) of the home. Here's a review of the three types of heating and cooling loads for individual homes.
Installing a new furnace is a task that should always be left to the professionals, but you should know what to look for in a contractor to be sure the process goes smoothly. You also should know what furnace features to look for so you can save money and stay comfortable throughout our Indiana winter.
