★ ★ ★ ★ ★
"The technician was polite, respected my home by putting covers over his shoes, worked efficiently, was very knowledgeable and helpful."
— M.A. Ralston
(Google Review)
★ ★ ★ ★ ★
"Interviewed three companies for new HVAC install and Rick Hartman as the owner stood out in the interview process. For the installation itself, Darian and partner flawlessly executed the install. Best choice. No misunderstandings. Everything is working perfectly."
— William Rujevcan
(Google Review)
★ ★ ★ ★ ★
"Jim went over and above as he identified a problem that other techs had not noted in the 2 years prior and took the time to educate us on the issue. We also had questions about our thermostat settings and while in our home, Jim researched and found the answer. Great service isn’t always knowing it all, but rather assessing situations, thoughtfully problem solving, and seeking answers from others when needed. Jim did all of that and we appreciate the excellent service provided."
— Melanie K.
(Google Review)
★ ★ ★ ★ ★
"Got a message they were on their way & arrived soon after & was well within the time frame they gave for the appointment"
— Roberta G.
(Google Review)
★ ★ ★ ★ ★
"Woke to no heat this morning. Hartman came out and made a quick job of fixing it. Superb customer service!"
— Diane D.W
(Google Review)
★ ★ ★ ★ ★
"Great job with furnace tune up and explanation of how everything was working!"
— Steve E.
(Google Review)
★ ★ ★ ★ ★
"Caleb performed an excellent job in servicing our furnace. He explained all that was done and asked me if there were any questions. He was thorough in his explanation, there were none. He was respectful and kind to my service dog."
— Frank C.
(Google Review)
★ ★ ★ ★ ★
"22 years ago Hartman's installed our furnace/AC. When the unit recently started having serious issues Hartman's tried to repair the unit, spending a few hours but the aging unit had given all it could and wouldn't stay fired after the flame sense was cleaned and the rest of the unit examined.
That tech, who's name I have unfortunately lost - possibly Jim, thoroughly explained everything during his inspection so I could relay the information to my husband.
After I discussed financing options with Hartman's for the replacement Rick Hartman cared for every detail and made the transition seamless. Our issue began on 3/10 and the replacement unit was installed on 3/14; a needed part was driven overnight to meet the installation date. Kevin and Jason from the install crew were very knowledgeable, professional and quickly fabricated a 3 in metal base for a perfect fit. This crew comes prepared! Josh set the unit air force specs 4 times until we found my personal preference. Roger Hartman came out during installation to give us our paperwork and check with the install crew. The installation was completed in 7 hrs and the crew never took a break! I would hire Hartman's any day for a red carpet customer service satisfaction experience with a company that has a great reputation, a friendly and professional crew with many years of accumulated experience, all the employees clearly work well together and have excellent knowledge and workmanship and work ethics. I highly recommend Hartman's, you won't be disappointed. They not only arrived on time but we're actually a little early!
"
— Christine B.
(Google Review)
A properly sized cooling and heating system will deliver better energy efficiency and performance than a system that's over- or undersized. An essential aspect of sizing A/Cs, furnaces and heat pumps is calculating the heating and cooling loads (requirements) of the home. Here's a review of the three types of heating and cooling loads for individual homes.
Installing a new furnace is a task that should always be left to the professionals, but you should know what to look for in a contractor to be sure the process goes smoothly. You also should know what furnace features to look for so you can save money and stay comfortable throughout our Indiana winter.
