★ ★ ★ ★ ★
"Always great service from our technician. He enjoys our dogs and continues to always provide top notch service! So glad we are part of the Hartman family."
— Wendi C.
(Google Review)
★ ★ ★ ★ ★
"Josh was very knowledgeable! He was able to find the problem with our furnace and fix it. He was not pushy and didn't try to sell us anything we didn't need! We will definitely do business with Hartman's again when needed!"
— Brian Trumbower
(Google Review)
★ ★ ★ ★ ★
"AMAZING customer service!! My a/c went out this weekend - yes, THIS weekend the hottest weekend of the year. I called the office and they were able to have a service technician out within 5 hours. The truck was a sight for hot and sore eyes for sure.
He did a wonderful job finding and fixing the problem as quickly as possible. 10/10 highly recommend!!"
— Estela G.
(Google Review)
★ ★ ★ ★ ★
"Brian is an asset. He knows his stuff and is very personable. As a 12-year annual service customer The visit involved testing and advice and a small amount of refrigerant. The visit last about an hour."
— Tom Jurczak
(Google Review)
★ ★ ★ ★ ★
"The service was great as always. The 2 men who came to install my new furnace were very professional and took the time to explain what they were doing and showed me what the problem was with my old furnace. Thanks Mr Hartman for coming up North and for having a great crew."
— Sandra M.
(Google Review)
★ ★ ★ ★ ★
"I had an excellent experience with Hartman Brothers from start to finish. After dealing with an incomplete and frustrating repair from Peterman Brothers, Hartman Brothers was a breath of fresh air. Their technician spent several hours thoroughly troubleshooting my tankless water heater, walking through the issues clearly and professionally. There was no upselling, no pressure, and no shortcuts—just honest, methodical work.
Based on their findings, I chose to upgrade to a new tankless water heater, and the decision was entirely mine. At no point did they try to push a sale or steer me toward anything unnecessary. The installation was clean, the communication was excellent, and the entire process felt transparent and trustworthy.
It’s clear why they have such a strong reputation in the Fort Wayne area. Their professionalism, responsiveness, and genuine customer‑first approach really stand out. I’m very happy with the new system and with the service I received.
"
— Cory T.
(Google Review)
★ ★ ★ ★ ★
"Workers were fast, efficient, and knowledgeable."
— S. Lengerich
(Google Review)
★ ★ ★ ★ ★
"I had ample notice of arrival via text. Technician picture was provided for safety and I appreciated that. Kept a clean work area and wore shoe covers inside the house. I had questions about the maintenance plan I had purchased in advance. The technician reached out to the office and clarified for me—the office was prompt with answers and the technician was very friendly, helpful and professional. We will certainly continue to purchase the annual maintenance visits with Hartman Brothers!"
— Melanie K.
(Google Review)
A properly sized cooling and heating system will deliver better energy efficiency and performance than a system that's over- or undersized. An essential aspect of sizing A/Cs, furnaces and heat pumps is calculating the heating and cooling loads (requirements) of the home. Here's a review of the three types of heating and cooling loads for individual homes.
Installing a new furnace is a task that should always be left to the professionals, but you should know what to look for in a contractor to be sure the process goes smoothly. You also should know what furnace features to look for so you can save money and stay comfortable throughout our Indiana winter.
