★ ★ ★ ★ ★
"We purchased our home just a few days ago and the heat was not working, and we were in single digit temps in this area. Josh, our tech, came out and checked everything out and discovered it was a programming issue on the digital thermostat. He set it correctly and heat is now working. The level of service of Hartman is phenomenal! Vickie in the office deserves a big thank you as the house was at 45 when I called and she saw to it that we were worked into their busy service request schedule."
— Judith Botts
(Google Review)
★ ★ ★ ★ ★
"We could not be happier with our service, estimate for a new system and most of all offering to but coolant in the system to give us AC until new system is installed."
— Lanna Benjamin
(Google Review)
★ ★ ★ ★ ★
"I had an excellent experience with Hartman Brothers from start to finish. After dealing with an incomplete and frustrating repair from Peterman Brothers, Hartman Brothers was a breath of fresh air. Their technician spent several hours thoroughly troubleshooting my tankless water heater, walking through the issues clearly and professionally. There was no upselling, no pressure, and no shortcuts—just honest, methodical work.
Based on their findings, I chose to upgrade to a new tankless water heater, and the decision was entirely mine. At no point did they try to push a sale or steer me toward anything unnecessary. The installation was clean, the communication was excellent, and the entire process felt transparent and trustworthy.
It’s clear why they have such a strong reputation in the Fort Wayne area. Their professionalism, responsiveness, and genuine customer‑first approach really stand out. I’m very happy with the new system and with the service I received.
"
— Cory T.
(Google Review)
★ ★ ★ ★ ★
"Hartman Bros does a good job They installed my Lenox system and maintain it every year. They have always been responsive and professional. I will use them for my next system."
— Judy Gleason
(Google Review)
★ ★ ★ ★ ★
"Service was on time and the service agent was personable and knowledgeable. I have used this company for over 15 years and would recommend them to everyone."
— Donald Marvar
(Google Review)
★ ★ ★ ★ ★
"We didn't have to wait long for them to respond to our call. They fixed the problem, explained to us what happened, and explained to us what to do if the issue should occur again. Also, they have great customer service. We will definitely use them in the future if needed."
— John Kravec
(Google Review)
★ ★ ★ ★ ★
"I had an issue with my furnace, the technician responded timely to my home and quickly assessed the problem and fixed it. The technician was very courteous and helpful. I will definitely use this company again. 10/10"
— Roy C.
(Google Review)
★ ★ ★ ★ ★
"Our technician arrived as scheduled, was courteous at the door and asked if it was OK to come into the house, after which he put his booties over his work shoes. He (I wish I knew his name) seemed to complete his tasks efficiently, cleaned up his workspace and gave a thorough rendition of the condition of our AC unit. I appreciated his work and glad that we had the service contract. Great Job!"
— Michael R.
(Google Review)