★ ★ ★ ★ ★
"We didn't have to wait long for them to respond to our call. They fixed the problem, explained to us what happened, and explained to us what to do if the issue should occur again. Also, they have great customer service. We will definitely use them in the future if needed."
— John Kravec
(Google Review)
★ ★ ★ ★ ★
"Friendly service excellent communication! They even came earlier for the appointment which worked out perfect !!"
— Chris B.
(Google Review)
★ ★ ★ ★ ★
"Mario was a friendly, polite technician. He answered my questions to my satisfaction. In my opinion, he fits the profile of all technicians from Hartman’s who we have dealt with— friendly but always professional."
— Sandra H.
(Google Review)
★ ★ ★ ★ ★
"I had an excellent experience with Hartman Brothers from start to finish. After dealing with an incomplete and frustrating repair from Peterman Brothers, Hartman Brothers was a breath of fresh air. Their technician spent several hours thoroughly troubleshooting my tankless water heater, walking through the issues clearly and professionally. There was no upselling, no pressure, and no shortcuts—just honest, methodical work.
Based on their findings, I chose to upgrade to a new tankless water heater, and the decision was entirely mine. At no point did they try to push a sale or steer me toward anything unnecessary. The installation was clean, the communication was excellent, and the entire process felt transparent and trustworthy.
It’s clear why they have such a strong reputation in the Fort Wayne area. Their professionalism, responsiveness, and genuine customer‑first approach really stand out. I’m very happy with the new system and with the service I received.
"
— Cory T.
(Google Review)
★ ★ ★ ★ ★
"Rick Hartman of Hartman Brothers is a class act. He went above and beyond to make sure everything was as it should be... We would definitely recommend Hartman Brothers to everyone. Great customer service and an honest reputable business!"
— Sharon Nuerge
(Facebook Review)
★ ★ ★ ★ ★
"Brian is an asset. He knows his stuff and is very personable. As a 12-year annual service customer The visit involved testing and advice and a small amount of refrigerant. The visit last about an hour."
— Tom Jurczak
(Google Review)
★ ★ ★ ★ ★
"They worked me in early. Inspected and found the problem quickly. Explain the issues thoroughly and did not attempt to see me parts and services I did not need. They got the heat going temporarily and hope to have needed parts in a couple days."
— Todd Hammond
(Google Review)
★ ★ ★ ★ ★
"Josh was very professional and arrived on time. He answered all my questions and did a thorough job of servicing my furnace."
— Joan Busick
(Google Review)