★ ★ ★ ★ ★
"22 years ago Hartman's installed our furnace/AC. When the unit recently started having serious issues Hartman's tried to repair the unit, spending a few hours but the aging unit had given all it could and wouldn't stay fired after the flame sense was cleaned and the rest of the unit examined.
That tech, who's name I have unfortunately lost - possibly Jim, thoroughly explained everything during his inspection so I could relay the information to my husband.
After I discussed financing options with Hartman's for the replacement Rick Hartman cared for every detail and made the transition seamless. Our issue began on 3/10 and the replacement unit was installed on 3/14; a needed part was driven overnight to meet the installation date. Kevin and Jason from the install crew were very knowledgeable, professional and quickly fabricated a 3 in metal base for a perfect fit. This crew comes prepared! Josh set the unit air force specs 4 times until we found my personal preference. Roger Hartman came out during installation to give us our paperwork and check with the install crew. The installation was completed in 7 hrs and the crew never took a break! I would hire Hartman's any day for a red carpet customer service satisfaction experience with a company that has a great reputation, a friendly and professional crew with many years of accumulated experience, all the employees clearly work well together and have excellent knowledge and workmanship and work ethics. I highly recommend Hartman's, you won't be disappointed. They not only arrived on time but we're actually a little early!
"
— Christine B.
(Google Review)
★ ★ ★ ★ ★
"Hartman Bros representatives are wonderful! Caleb is super great at answering all my questions and explaining everything so I feel very much at ease. I definitely recommend Hartman Bros for heating and AC installation and servicing. Their employees are super polite and very helpful and pleasant! Great job as always!"
— Renee C.
(Google Review)
★ ★ ★ ★ ★
"Hartman brothers has always given me great service. I feel comfortable knowing they are taking care of my heating and ac needs.
Everyone is responsible, and I am very comfortable with all of the techs taking care of my maintenance even when I'm not home."
— Shelly Kline
(Google Review)
★ ★ ★ ★ ★
"We replaced a heat pump hvac system, got pricing from 4 hvac contractors. Lots of choices and levels but Hartman was head and shoulders above the others in cost and quality. They have experienced Technicians and great Owners, we highly recommend them!"
— Greg Eley
(Google Review)
★ ★ ★ ★ ★
"Hartman Bros provides professional service always, all weather. My family has used them for more than 16 years - installation, repair and maintenance of air conditioning and furnace. Today (and always) Josh was on time, knowledgeable, professional and kind. Thank you again!"
— S. Harper
(Google Review)
★ ★ ★ ★ ★
"Josh was very prompt, polite, knowledgeable, thorough, and efficient. Hartman Brothers technicians always provide excellent customer service."
— Elaine Foley
(Google Review)
★ ★ ★ ★ ★
"Great Heating and Air Company to work with who are always professional, courteous, fairly priced and even help in a timely manner when things break at the most inconvenient time."
— Melissa Philebaum
(Google Review)
★ ★ ★ ★ ★
"AMAZING customer service!! My a/c went out this weekend - yes, THIS weekend the hottest weekend of the year. I called the office and they were able to have a service technician out within 5 hours. The truck was a sight for hot and sore eyes for sure.
He did a wonderful job finding and fixing the problem as quickly as possible. 10/10 highly recommend!!"
— Estela G.
(Google Review)
If you’re getting ready to install a heat-pump system in your Fort Wayne home, you’ll ensure peak performance and optimal home comfort by first prepping your home. Prepping the home involves lowering its heating and cooling load so that you can install a smaller-sized system and/or the unit can operate efficiently, as well as addressing ductwork factors and following proper installation guidelines.
Reducing your home's 